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"I booked through Hotels.com, when I arrived there was no record of my booking. Eventually I was given a room. The room was cold and i was offered a fan heater. There was no hot water. The restaurant was closing early, and the menu was very limited with lots of items not available. I was booked in ..."

"Absolute ****hole, check-in was unpleasant, room was underground and moisture level 110%. Bed was nearly collapsing, filthy floors full of hair/dog hair, electric outlet was missing it’s cover (good luck with pets or baby…), moldy shower. You can hear every sound from another room or hallway. Breakfast ..."