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에이펙스 시티 오브 런던 호텔 여행 후기

4 out of 5
에이펙스 시티 오브 런던 호텔
1 Seething Lane, London, England

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1013개 이용 후기 중 745개" "
평점 8 - 좋아요. 1013개 이용 후기 중 200개" "
평점 6 - 괜찮아요. 1013개 이용 후기 중 37개" "
평점 4 - 별로예요. 1013개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 1013개 이용 후기 중 25개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

jonghun

2024년 1월에 1박 숙박함
답변 제공: Giovanni Lago 님, 2024년 2월 14일
Dear Jonghun,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni LagoDuty Manager

10/10 - 훌륭해요

JUYOUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Audrey 님, 2024년 1월 8일
Thank you for your message to Apex City of London Hotel which wishes you their sincere happy New Year 2024 with the best to come to you and the brightness achievement to celebrate in our Hotel.And thank you for taking the time to leave a great score and ratings for our Hotel.We were delighted to offer you a great guest stay experience into the remarkably unique 4 star Hotel Apex City of London that delivered a fully immersive experience in all that London has best to offer whether making cherished memories with the family, visiting the Big Smoke for business, or surprising the love of your love life with a chic city break.Our luxurious well designed bedrooms lay on comfort with luxury in every aspect meant just for you to relax and unwind.This Hotel is perfectly placed in the heart of the City of London to see some of the world’s most famous sights, take in a show at the West End or to simply saunter along the historic streets.We look forward to offer you many more unforgettable staycation at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Vladimir D. 님, 2023년 12월 25일
Dear guest,Thank you for your kind words. We’re thrilled to hear that you enjoyed your stay at the Apex City of London. We look forward to welcoming you back soon!Kind regards,Vladimir Night Manager

2/10 - 너무 별로예요

HAKYONG

2023년 10월에 1박 숙박함
답변 제공: Audrey 님, 2023년 11월 4일
Thank you for your feedback, we sorry to hear that your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.We would love to hear more about your experience, so that we can use your valuable feedback to deliver an improved guest stay experience next time.Kind regards,Audrey

10/10 - 훌륭해요

YEONHEE

2023년 7월에 3박 숙박함
답변 제공: Khaleel 님, 2023년 8월 6일
Dear Yeonhee, thank you for choosing Apex City of London Hotel, we sincerely appreciate you taking the time to share a great feedback for our Hotel .We sincerely look forward to your next stay in our Hotel in order to tailor you a more memorable guest stay experience at Apex City of London Hotel. Kind regards, Khaleel -Night Manager.

10/10 - 훌륭해요

Kayoung

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 호텔!
너무 좋았어요! 객실도 넓고 직원들도 친절하고, 위치도 좋아서 런던탑 바로 앞! 타워브리지도 자주 갈수 있었어요~
2023년 4월에 4박 숙박함
답변 제공: Audrey 님, 2023년 4월 18일
Thank you for choosing Apex City of London Hotel and thanks so much for your review, we love getting excellent feedback about our Hotel.Perfectly placed in the heart of the City of London, our chic, stylish and luxurious 4 star Hotel is in a great location to discover the most famous landmarks such as minutes away from Tower of London and within walking distance to St Paul’s Cathedral and The Shard we are thrilled that you enjoyed your guest stay experience and that our team member were remarkable as usual concerning our guest service.We look forward to your return at Apex City of London Hotel for more remarkably memorable staycation.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 - 훌륭해요

Kayoung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족합니다!
1일 1 타워브리지 보기 너무 좋습니다! 위치 아주 좋고 호텔 직원들도 친절하고 방도 넓습니다. 단점은 클리닝 서비스가 너무 늦어 잘 이류어지지 않았습니다. 늘 4시 이후에 하더라구요...
2023년 4월에 4박 숙박함
답변 제공: Audrey 님, 2023년 4월 17일
Thank you for choosing Apex City of London Hotel, we love getting feedback about our services.We take pride of the fantastic location of our 4 star Hotel and of our luxurious bed rooms which are combining space with style and comfort. All the more note that our team member are passionate about providing all of our guests with outstanding guest stay experiences and they’ll be delighted to know they hit the mark with you. Your feedback guides our business and helps us keep improving the service we provide, we have taken note of your concerns regarding the cleaning and will address them to level the quality of service and your expectations that are the stand out of Apex Brand standards and value.We sincerely look forward to your return at Apex City of London for many more memorable staycation with us.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 - 훌륭해요

Hyekyung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 5박 숙박함
답변 제공: Sana Team Apex City of London 님, 2023년 3월 1일
Dear Hyekyung,We are thrilled to know that your stay with us has been spot on. Thank you for giving us an amazing feedback, we look forward to welcome you again with even better services.

10/10 - 훌륭해요

Hayong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 5박 숙박함
답변 제공: Audrey 님, 2023년 2월 3일
Thank you for choosing Apex City of London Hotel, we were glad to welcome you in our Hotel and that you fully enjoyed our services.We look forward to your return in our Hotel to tailor you comfortable and unique guest stay experience at Apex City of London.Kind regards,Audrey Badji Apex City of London Hotel

8/10 - 좋아요

Aprajita

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Within central London and close to all amenities
2024년 1월에 1박 숙박함
답변 제공: Audrey 님, 2024년 5월 26일
Thank you for choosing Apex City of London Hotel, we sincerely appreciate your excellent feedabck about your stay in the Hotel.We were delighted to offer you a great guest stay experience into the irresistibly chic and ever so unique 4 star Hotel Apex City of London perfectly placed in the heart of the City.This Hotel was meant to offer to our guests a chic city break home comfort of luxuriously well designed bedrooms that are complemented by loads of little luxuries for you to enyoy the true magic of London. We are positioned centrally to give you easy access to some of the best tourist spots in the world ideal for discovering the capital city.We are pleased to hear that The Lampery restaurant Seething Lane hit the mark with you on this occasion indeed we are serving up delicious dishes, light bites, and classic cocktails, to decadent dining and more, all day long, for you to enjoy luxury in every aspect.We would like to invite you back in our Hotel to offer you many more unforgettable guest stay exepriences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 - 훌륭해요

Justin W

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great service
2024년 5월에 4박 숙박함
답변 제공: Audrey 님, 2024년 5월 22일
Thank you for choosing Apex City of London Hotel, we sincerely appreciate your excellent feedabck about our restaurant The Lampery and your stay in our Hotel.We were delighted to offer you a great guest stay experience into the irresistibly chic and ever so unique 4 star Hotel Apex City of London perfectly placed in the heart of the City.This Hotel was meant to offer to our guests a chic city break home comfort of luxuriously well designed bedrooms that are complemented by loads of little luxuries for you to enyoy the true magic of London. We are positioned centrally to give you easy access to some of the best tourist spots in the world ideal for discovering the capital city.We are pleased to hear that The Lampery restaurant Seething Lane hit the mark with you on this occasion indeed we are serving up delicious dishes, light bites, and classic cocktails, to decadent dining and more, all day long, for you to enjoy luxury in every aspect.We would like to invite you back in our Hotel to offer you many more unforgettable guest stay exepriences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 - 훌륭해요

Birgit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the Underground and buses in a quiet neighborhood.
2024년 5월에 6박 숙박함
답변 제공: Audrey 님, 2024년 5월 20일
Thank you for choosing Apex City of London Hotel, we sincerely appreciate your excellent feedabck about our restaurant The Lampery and your stay in our Hotel.We were delighted to offer you a great guest stay experience into the irresistibly chic and ever so unique 4 star Hotel Apex City of London perfectly placed in the heart of the City.This Hotel was meant to offer to our guests a chic city break home comfort of luxuriously well designed bedrooms that are complemented by loads of little luxuries for you to enyoy the true magic of London. We are positioned centrally to give you easy access to some of the best tourist spots in the world ideal for discovering the capital city.We hope that you could enjoy some treats at The Lampery restaurant Seething Lane on this occasion indeed which is serving up delicious dishes, light bites, and classic cocktails, to decadent dining and more, all day long, for you to enjoy luxury in every aspect.We would like to invite you back in our Hotel to offer you many more unforgettable guest stay exepriences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, good value
2024년 5월에 2박 숙박함
답변 제공: Audrey 님, 2024년 5월 20일
Thank you for choosing Apex City of London Hotel. First impressions matters we were absolutely delighted to welcome you in our Hotel we appreciate your feedback and take your reviews with a great consideration.You made an excellent choice with the irresistibly chic and ever so unique Apex City of London Hotel which is ideal and perfectly positioned centrally in the city to give you easy access to some of the best tourist spots in the world. The Tower of London is just a six-minute walk from the Hotel, St Paul’s Cathedral is a leisurely 12-minute stroll.Our staff member aimed to always deliver to all our guests a stylish and chic taste of Apex brand standard and value with dedication to make each their stays a unique and memorable experience we are proud to hear that they exceeded your expectations.Remember that we are being situated on the historic Seething Lane and have the Lampery restaurant which is serving up delicious dishes, light bites, and classic cocktails, all day long, for you to enjoy luxury in every aspect.We look forward to welcome you back at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 - 좋아요

Christophe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely check in staff - good location - bar staff also friendly
2024년 5월에 1박 숙박함
답변 제공: Audrey 님, 2024년 5월 20일
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the excellent rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences thank you for the note about our skilled and professional mixologists we value your feedbackPlease feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

10/10 - 훌륭해요

Pauline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant service
2024년 5월에 1박 숙박함
답변 제공: Audrey 님, 2024년 5월 20일
Thank you for choosing Apex City of London Hotel, we’re delighted to hear that you had a great stay with us! Thank you for taking the time to share a good rating score about your experience in our Hotel.Be always reminded that the very own, distinctive and stylish 4 star Hotel Apex City of London has many more exciting staycation to offers you. Home to luxuriously well designed bedrooms the Hotel is perfect for a chic city break escape into one of the world’s most iconic and exciting capital city.Found yourself here surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard. And there is more please enjoy some decadent dining at The Lampery, Seething Lane serving everything from beautiful breakfasts and exciting cocktails.On behalf of Apex City of London Hotel team we look forward to serve you many more memorable guest stay experiences.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and friendly staff! Great location!
2024년 5월에 1박 숙박함
답변 제공: Audrey 님, 2024년 5월 20일
Thank you for choosing Apex City of London and thanks for taking the time to leave a great reviews score for our Hotel.We take pride that this Hotel is perfectly positioned centrally in the city to give you easy access to some of the best tourist spots in the world. The Tower of London is just a six-minute walk from the unique and chic 4 star Hotel Apex City of London which is offering with excellence endless home comforts to our guests to relax, and unwind.Our Staff members are certainly the best part of the experience with dedication and hard work they are delivering the irresistibly chic touch of luxury of Apex brand standard and value with honesty.We value your feedback it helps us to improve the quality of our services and brings our commitment to you to another level in order to always tailor you remarkably memorable guest stay experiences.We look forward to your next visit at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 - 좋아요

Elizabeth 님, Southend on Sea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and a very comfortable room
2024년 5월에 1박 숙박함
답변 제공: Audrey 님, 2024년 5월 20일
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the excellent rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences.Please feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

8/10 - 좋아요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is in an excellent location on a quiet side street. The room was modern and clean and the staff very friendly and responsive. However, I had two issues with the room. The HVAC system was poor. We woke up in a sweat the first night. And after asking housekeeping to properly adjust it, the next night wasn’t much better. The second issue with the room was the noise level. There was the constant sound of running water to the extent that I asked my wife if she turned the shower on. Overall, a nice facility and a very nice in-house restaurant where we had a great breakfast.
2024년 5월에 2박 숙박함
답변 제공: Audrey 님, 2024년 5월 20일
Thank you for choosing to stay at Apex City of London Hotel, we sincerely appreciate your the great score given to the Hotel and our services.We are pleased to hear that you've enjoyed your guest stay experience into the unique and distinctive 4 star star city centre Hotel Apex City of London into one of the world’s most iconic and exciting city.This stylish property has a various ranges of luxurious bedrooms that offers perfectly endless home comforts complemented by loads of little luxuries suitable for a chic city break.We are serving good and honest food in the Lampery restaurant being situated on the historic Seething Lane, you will always find beautiful breakfasts and exciting cocktails to decadent dining and more to enjoy.Thank you for letting us know about your concerns and issues you've encountered while staying with us. Your feedback helps us do better and improve and fix the A/C isuue you've had in your room which you can trust was an uncommom instance.Also with the noises and water running through the wall and the We are looking into this issue and hope to resolve it promptly and accurately.Note that you are picture-moments away to discover the true magic of London the Hotel is surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard.We are commited to create just for you on each of your stays a remarkably memorable guest stay experiences See you again at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 - 좋아요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff on check in and check out. Spotlessly clean room with good amenities. Great location to explore the City of London and beyond. Easy transport links nearby.
2024년 5월에 1박 숙박함
답변 제공: Audrey 님, 2024년 5월 19일
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the great rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences.Please feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태
Family Room small
2024년 5월에 1박 숙박함
답변 제공: Audrey 님, 2024년 5월 26일
Thank you for choosing Apex City of London Hotel and thank you for taking the time to leave a great score and ratings for our Hotel.We were delighted to offer you a great guest stay experience into the remarkably unique 4 star Hotel Apex City of London that delivered a fully immersive experience in all that London has best to offer whether making cherished memories with the family, visiting the Big Smoke for business, or surprising the love of your love life with a chic city break.Our luxurious well designed bedrooms lay on comfort with luxury in every aspect meant just for you to relax and unwind.We are sorry to hear that the deluxe Family room was too small for your tastes. Please note that we value your feedbacks which helps us to improve the quality of our service.We have taken note of this particular point you've mentioned brings you next time the best offers we have in store just for you.This Hotel is perfectly placed in the heart of the City of London to see some of the world’s most famous sights, take in a show at the West End or to simply saunter along the historic streets.We look forward to offer you many more unforgettable staycation at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 - 좋아요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, just a few steps from the underground and the Tower.
2024년 5월에 3박 숙박함
답변 제공: Giovanni 님, 2024년 5월 13일
Dear Angela,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Riad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location for visitors to London. Next to Tower Hill station underground. Very accessible from the airport through the underground as well. To complimentary drinks unfortunately we didn't get to use them. The staff are very helpful. Definitely will stay again
2024년 5월에 1박 숙박함
답변 제공: Giovanni 님, 2024년 5월 13일
Dear Riad,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in a beautiful location in the City of London. It is a short walk to the Tower Bridge and London Bridge. It was very quiet around the hotel, so it ensures a nice environment to sleep. Rooms were lovely with nice items for your comfort( tea, water, biscuits, robes, etc). I would stay again in the future.
2024년 5월에 2박 숙박함
답변 제공: Giovanni 님, 2024년 5월 13일
Dear Vanessa,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Manuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente lugar súper limpio y súper ubicado lo recomiendo en Londres
2024년 5월에 3박 숙박함
답변 제공: Giovanni 님, 2024년 5월 9일
Dear Manuel,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Nathan 님, Bloomington

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and comfortable room
2024년 3월에 3박 숙박함
답변 제공: KS 님, 2024년 5월 7일
Dear Nathan, It's wonderful to hear that you enjoyed the location and found the room comfortable. A great location can significantly enhance the overall experience, and a comfortable room is essential for a restful stay. If you have any more feedback or details you'd like to share about what made the location great or the room comfortable, it could be valuable for the service provider to know what they're doing right. Positive feedback is just as important as constructive criticism, as it helps maintain the quality of service. Thank you for taking the time to provide your input! Best regards, Khaleel- Night manager.

4/10 - 별로예요

Franz

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
I received no VIP benefits at all. The toiletries are impossible to open with wet hands - the aluminum tab inside the screw top is far far too small
2024년 5월에 4박 숙박함
답변 제공: Ks 님, 2024년 5월 7일
Dear Guest, I'm sorry to hear about your experience. It sounds like the design of the toiletries packaging was not user-friendly, especially when trying to open them with wet hands. Feedback like yours is crucial for any service provider to improve their amenities and ensure a better experience for their guests.Your input could lead to positive changes for future guests. Thank you for sharing your concerns. Best Regards, Khaleel - Night manager.

10/10 - 훌륭해요

Hana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really good service
2024년 5월에 2박 숙박함
답변 제공: KS 님, 2024년 5월 7일
Dear Hana,Thank you so much for your kind words about our service. We're delighted to know that you had a positive experience with us. Your satisfaction is our top priority, and we're glad we could meet your expectations. We hope to have the pleasure of serving you again in the future. Best regards, Khaleel -Night manager.

8/10 - 좋아요

Remylyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were happy with our stay except for small things 1. The garbage can in the bathroom is too small and it is very useful. When you step on it, it falls forward so that it annoying to deal with everyday 2. There is no socket by the mirror on the right hand side where I can use my blow dryer or hair straightener but there are not sockets. The socket on the left hand side has the coffee maker so it is not ideal to use it coz the coffee can spill.
2024년 3월에 6박 숙박함
답변 제공: KS 님, 2024년 5월 7일
Dear Guest, Thank you for taking the time to provide feedback on your stay. We’re glad to hear that you were happy overall, but we also appreciate you bringing these issues to our attention.Garbage Can: We understand the inconvenience caused by the small and unstable garbage can in the bathroom. We will look into a more practical solution that remains steady when used.Electrical Sockets: The absence of a conveniently located socket by the mirror for using personal grooming devices is certainly an oversight. We will consider adding additional sockets or repositioning the coffee maker to ensure a safer and more convenient experience.Your comfort is our priority, and we will address these matters promptly. We hope to welcome you back soon and provide an even more comfortable stay. Thank you again for your valuable feedback. Best regards, Khaleel - Night manager.

10/10 - 훌륭해요

Vanessa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing room for a great price! Jake was super helpful. Clean room and great area just minutes of tower hill station!
2024년 5월에 2박 숙박함
답변 제공: Giovanni 님, 2024년 5월 5일
Dear Vanessa,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

alessandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Giovanni 님, 2024년 5월 5일
Dear Alessandro,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Aber

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very welcoming and very professional. I will stay there again for sure
2024년 4월에 3박 숙박함
답변 제공: Giovanni 님, 2024년 5월 4일
Dear Aber,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Sergi 님, Sant Sadurni Anoia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Giovanni 님, 2024년 5월 5일
Dear Sergi,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

4/10 - 별로예요

Serap

2024년 4월에 2박 숙박함
답변 제공: Audrey 님, 2024년 5월 19일
Thanks for sharing your feedback. We apologize to hear that our service did not fully satisfy your expectations It was an uncommon instance and we’ll do better in the future.Please feel free to reach out at: col.reception@apexhotels.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you are willing to comeback in the Hotel in order to tailor just for you a meamorable guest stay experience.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 - 훌륭해요

ZHAO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Audrey 님, 2024년 5월 22일
Thank you for choosing Apex City of London Hotel and thank you for taking the time to leave a great score and ratings for our Hotel.We were delighted to offer you a great guest stay experience into the remarkably unique 4 star Hotel Apex City of London that delivered a fully immersive experience in all that London has best to offer whether making cherished memories with the family, visiting the Big Smoke for business, or surprising the love of your love life with a chic city break.Our luxurious well designed bedrooms lay on comfort with luxury in every aspect meant just for you to relax and unwind.This Hotel is perfectly placed in the heart of the City of London to see some of the world’s most famous sights, take in a show at the West End or to simply saunter along the historic streets.We look forward to offer you many more unforgettable staycation at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 - 훌륭해요

Ruirui

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay. Hotel is located in a quiet street across from the Four Seasons. Staffs are very friendly and helpful. I totally loved the breakfast: lots of tasty selections and reasonably priced. Will choose to stay again.
2024년 4월에 4박 숙박함
답변 제공: Giovanni 님, 2024년 5월 1일
Dear Ruirui,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Edoardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottimo hotel, silenzioso, a due passi dalla torre di londra
2024년 4월에 3박 숙박함
답변 제공: Giovanni 님, 2024년 5월 1일
Dear Edoardo,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Marco

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff, the restaurant inside is convenient when you are late/have no plans (was pretty busy on Saturday night, though), strategic location (we were able to see Tower bridge from our room)
2024년 4월에 3박 숙박함
답변 제공: Giovanni 님, 2024년 5월 1일
Dear Marco,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Inderjit Singh 님, Delta

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a great location
2024년 4월에 5박 숙박함
답변 제공: Giovanni 님, 2024년 5월 4일
Dear Inderjit,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Mr

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a lovely 3-night stay, and everyone at the hotel was really kind and helpful. Excellent experience.
2024년 4월에 3박 숙박함
답변 제공: Giovanni 님, 2024년 5월 1일
Dear guest,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 - 좋아요

Paul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location was amazing. The room was small and there were not a lot of amenities.
2024년 4월에 2박 숙박함
답변 제공: Giovanni 님, 2024년 5월 1일
Dear Paul,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Babak

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel, easy access to subway
2024년 4월에 2박 숙박함
답변 제공: Audrey 님, 2024년 4월 15일
Thank you for choosing Apex City of London, we sincerely value your feedback and the excellent score your share about your guest stay experience in our Hotel.We were pleased to welcome into the chic and stylish 4 star Hotel Apex City of London which is remarkably well located in the city centre of the lively city of London for you to enjoy the hustle and bustle of the capital.Offering endless home comfort our luxurious and comfortable bedrooms are perfect for our guests for them to unwind and relax and step into one of the world’s most iconic and exciting city. The Hotel is surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard for you to discover the true magic of London and enjoy some great dining in the Lampery restaurant Seething Lane serving up delicious dishes, light bites, and classic cocktails, all day long for you to enjoy luxury in every aspect.On this note we look forward to offer you many more memorable guest stay experiences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 - 훌륭해요

Rattan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good property. It is new and very carefully deaigned for family with small kids.
2024년 3월에 4박 숙박함
답변 제공: Giovanni 님, 2024년 4월 12일
Dear Rattan,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Priyanka

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service! Had a wonderful experience
2024년 3월에 5박 숙박함
답변 제공: Giovanni 님, 2024년 4월 12일
Dear Priyanka,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 - 좋아요

Florian Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Giovanni 님, 2024년 4월 12일
Dear Florian,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and provided all the necessary amenities. In our room there was both a shower and a tub (separate) which was nice. The staff was very friendly and helpful. The hotel is close to London Tower and many other attractions - all within walking distance.
2024년 4월에 1박 숙박함
답변 제공: Istvan 님, 2024년 4월 11일
Dear Karen,Thank you for choosing Apex City of London hotel and your wonderful review! We're thrilled to hear you enjoyed your stay with us. Our team works hard to ensure every guest feels welcome and comfortable. We hope to welcome you back soon!Warm Regards,Istvan TothNight Manager.

4/10 - 별로예요

Michael David Prior

2024년 4월에 1박 숙박함
답변 제공: Audrey 님, 2024년 5월 19일
Thanks for sharing your feedback. We apologize to hear that our service did not fully satisfy your expectations It was an uncommon instance and we’ll do better in the future.Please feel free to reach out at: col.reception@apexhotels.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you are willing to comeback in the Hotel in order to tailor just for you a meamorable guest stay experience.Kind regards,Audrey Badji - Apex City of London Hotel

6/10 - 괜찮아요

Hing Hung

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: Istvan 님, 2024년 4월 11일
Dear Hing,Thank you for choosing Apex City of London hotel and your wonderful review! We're thrilled to hear you enjoyed your stay with us. Our team works hard to ensure every guest feels welcome and comfortable. We hope to welcome you back soon!Warm Regards,Istvan TothNight Manager.

8/10 - 좋아요

Kimberly

2024년 3월에 3박 숙박함
답변 제공: Giovanni 님, 2024년 5월 1일
Dear Kimberly,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 - 훌륭해요

Hui Lin 님, Palm Coast

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was in a great location, it was very clean and great bathroom but the only disappointment was the coffee. There was no Nespresso machine but just instant coffee. The hotel was very helpful .
2024년 4월에 1박 숙박함
답변 제공: Audrey 님, 2024년 4월 7일
Thank you for choosing Apex City of London and thanks for taking the time to leave a great reviews score for our Hotel.We take pride that this Hotel is perfectly positioned centrally in the city to give you easy access to some of the best tourist spots in the world. The Tower of London is just a six-minute walk from the unique and chic 4 star Hotel Apex City of London which is offering with excellence endless home comforts to our guests to relax and unwind.We are sorry to hear that the room you had on this occasion was not equipped with the Legendary and unique Nespresso machines.Indeed our higher rooms category types such as Deluxe rooms contains the Nespresso machines along with being complemented by loads of little luxuries.We would like to invite you on a next occasion to choose a Deluxe King size bedroom for a memorable guest stay experiences in the HotelOur Staff members are certainly the best part of the experience with dedication and hard work they are delivering the irresistibly chic touch of luxury of Apex brand standard and value with honesty.We value your feedback it helps us to improve the quality of our services and brings our commitment to you to another level in order to always tailor you remarkably memorable guest stay experiences.We look forward to your next visit at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 - 훌륭해요

Subin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful quiet property in central london.
2024년 4월에 5박 숙박함
답변 제공: Giovanni 님, 2024년 4월 6일
Dear Subin,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager