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Carlton

2.0 star property
Hotel with a 24-hour front desk, near The British Museum

Choose dates to view prices

Photo gallery for Carlton

Exterior
Exterior
Iron/ironing board, free WiFi
Dining
Lobby

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | Living area | TV

Double Room

Highlights

TV
Private bathroom
Coffee/tea maker
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi

Single Room

Highlights

TV
Private bathroom
Coffee/tea maker
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Iron/ironing board, free WiFi

Twin Room

Highlights

TV
Private bathroom
Coffee/tea maker
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Iron/ironing board, free WiFi

Quadruple Room

Highlights

TV
Private bathroom
Coffee/tea maker
  • 10 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Iron/ironing board, free WiFi

Triple Room

Highlights

TV
Private bathroom
Coffee/tea maker
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
Birkenhead Street, London, England, WC1H 8BA

Getting around

  • London (QQK-King's Cross Train Station) - 2 min walk
  • King's Cross & St. Pancras Underground Station - 4 min walk
  • London City Airport (LCY) - 42 min drive

About this property

Carlton

Hotel near The British Museum
Close to Russell Square and University College London, Carlton has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Tour/ticket assistance, smoke-free premises, and an elevator
  • A porter/bellhop, luggage storage, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Carlton include amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers
  • Coffee/tea makers and housekeeping

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for one night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Carlton Hotel London
Carlton London
Carlton Hotel
Carlton London
Carlton Hotel London

Frequently asked questions

Is Carlton pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton?

Carlton doesn't offer parking.

What time is check-in at Carlton?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Carlton?

Check-out is at 11 AM.

Where is Carlton located?

Located in London City Centre, this hotel is within a 15-minute walk of British Library, University College London, and Russell Square. The British Museum and Tottenham Court Road are also within 1 mi (2 km). King's Cross & St. Pancras Underground Station and London (QQK-King's Cross Train Station) are within a 5-minute walk.

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Carlton Reviews

Reviews

6.0
Rating 10 - Excellent. 53 out of 866 reviews
Rating 8 - Good. 219 out of 866 reviews
Rating 6 - Okay. 299 out of 866 reviews
Rating 4 - Poor. 194 out of 866 reviews
Rating 2 - Terrible. 101 out of 866 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Alysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget room in a great location.
Stayed 1 night in Jan 2023

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Value for money accommodation .
Stayed 1 night in Oct 2023

8/10 Good

Claire

Liked: Cleanliness, staff & service
Basic but ideally located and staff were really helpful.
Stayed 2 nights in Apr 2023

8/10 Good

David

Great for our one night stay after a long haul flight - chosen for its proximity to Kings Cross station for an early train. Comfortable and clean - a little noisy as we were close to the street
Stayed 1 night in May 2024

6/10 Okay

Samantha

Liked: Staff & service, amenities, property conditions & facilities
I liked that we were in easy access to transportation
Stayed 5 nights in Oct 2023

8/10 Good

CHIA-LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for food and subway. 4th stay
Stayed 3 nights in Feb 2023

6/10 Okay

maryrose

The proximity to the St Pancras Station….and across the street are restaurants. We are in a pretty good room …..Overall it’s a nice hidden hotel
Stayed 2 nights in Oct 2022

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Perfectly adequate hotel for a short stay, friendly staff and clean rooms which is all you need. If you're looking for an upmarket hotel or somewhere with breakfast I would not recommend it, but as an affordable option in the centre of London I would absolutely recommend it as a place to stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in London

The management at the Carlton hotel and the staff have been absolutely outstanding. I recommend them to anyone who’s coming to London. This is a wonderful place to stay. It’s in a great location. You have great people and the train is just across the street. I definitely recommend this hotel.
Stayed 4 nights in Apr 2023

6/10 Okay

William

Disliked: Property conditions & facilities, room comfort

I slept well.

This is a relatively cheap hotel. It’s right by Kings Cross. The bed was comfortable; the furniture cheap and shoddy.
Stayed 1 night in Nov 2022

4/10 Poor

Carleen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very convenient to St Pancras, but noisy and dated. Virtually no amenities except the staff who are pleasant.
Stayed 2 nights in Mar 2023

8/10 Good

Barbara

Liked: Staff & service
I like a room with windows that open which was the case with my Carlton room. Staff were kind.
Stayed 1 night in Aug 2023

2/10 Terrible

Rene

Disliked: Cleanliness, staff & service, property conditions & facilities
Careful don’t stay here. It’s really a dump
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Was very small, especially the bathroom. Not very clean, but convenient to King’s cross train station.
Stayed 3 nights in Jul 2022

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service
Room was basic in comparison to hotyel in German provinicla town, but did the job and price fairly reflected cost of living in London.
Stayed 1 night in Sep 2022

6/10 Okay

Allegra

Close to train station. No elevator. Beds very springy
Stayed 1 night in Sep 2023

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
This property was okay, the staff were friendly, we got into the room there was no air conditioning so the room was like a sauna when we went in and this was the same after from when we returned from going out even though there was a over head fan with the light. Overall I would say it met our needs for the one night we stayed there
Stayed 1 night in Jun 2023

6/10 Okay

Sheila

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is very convenient to where Iam going. Hotel looks nice outside but not inside. The staff is very nice and helpful but the room is terrible. So tiny with very small bathroom, you cant even move around, very hot with no AC, theres barely water coming out from the shower.
Stayed 1 night in Sep 2023

4/10 Poor

Andrew

Disliked: Property conditions & facilities

nit again

small room very basic
Stayed 2 nights in Jan 2023

2/10 Terrible

Marco

Disliked: Cleanliness, amenities, property conditions & facilities
This is not a hotel, not even a hostel. Rooms are very run down and burning hell (no A/C). Stay away if you value comfort.
Stayed 2 nights in Aug 2022

6/10 Okay

Lauren

Liked: Staff & service
Disliked: Property conditions & facilities

Ok, Not Great

The staff was very nice (but don't rely on their bus advice). The location was very convenient to Kings Cross, British Museum, and British Library. Lots of places to eat nearby. Room was adequate but dreary. The internet was slow, the water pressure low. Quite a bit of street noise. Fine as a budget place to stay for a night or two but not ideal for a relaxing getaway.
Stayed 4 nights in Oct 2023

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
It was a standard room. Clean but nothing special. The low rating is due to the fact that there no WiFi and poor reception for using my phone.
Stayed 1 night in Jan 2023

4/10 Poor

Kit yi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Too old room

Extremely old hotel. The lift was out of order during my stay. Staffs are friendly and helpful. It can keep luggage for a few days here. If you are going to take Eurostar in very early morning and just want to stay 1 night to reach Eurostar easily in the next day, then it’s ok. If you plan to stay a few days, then don’t choose it.
Stayed 1 night in Jul 2023

4/10 Poor

Pam

Disliked: Staff & service, amenities, property conditions & facilities
Beds ok, bathroom poorly upgraded. Basically, the people hanging around outside the door at night was disconcerting. Someone with a drum at 2:00 a.m. on street waking everyone up two nights in a row. Only good thing was close to train and subway
Stayed 4 nights in Nov 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get for what you pay for I suppose

Bed was tiny. Room was tiny, far to hot at night even with the fan on and as for the tv… wow
Stayed 2 nights in Mar 2023