Hilton London Kensington

4.0 star property
Hotel with a fitness center, a quick walk to Westfield London Shopping Centre

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton London Kensington

Front of property - evening/night
Presidential Suite | View from room
Exterior
Deluxe Twin Room | Premium bedding, down comforters, in-room safe, desk
Daily buffet breakfast (GBP 19.95 per person)

Reviews

7.8 out of 10

Good

Popular amenities

7.4 out of 10
Guests liked the amenities.
  • Restaurant
  • Parking available
  • Breakfast available
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
The price is ₩163,781
₩196,537 total
includes taxes & fees
Oct 6 - Oct 7
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Room options

Available filters for rooms
Showing 3 of 11 rooms

Family Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 1 Twin Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
179-199 Holland Park Avenue, London, England, W11 4UL

What's nearby

  • Westfield London Shopping Centre - 7 min walk
  • Olympia Conference and Exhibition Centre - 17 min walk
  • Kensington Palace - 6 min drive
  • Royal Albert Hall - 6 min drive
  • Hyde Park - 7 min drive

Getting around

  • Shepherd's Bush Station - 4 min walk
  • Shepherd's Bush Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Ben's Cookies - ‬5 min walk
  • ‪The Central Bar - ‬5 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Subway Shepherds Bush - ‬5 min walk

About this property

Hilton London Kensington

Upscale hotel near Westfield London Shopping Centre
Located close to Olympia Conference and Exhibition Centre and Kensington Palace, Hilton London Kensington provides a grocery/convenience store, a free daily manager's reception, and dry cleaning/laundry services. The on-site British cuisine buffet restaurant, Westeleven Restaurant, serves breakfast. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, concierge services, and a TV in the lobby
  • Luggage storage, 10 meeting rooms, and multilingual staff
  • Guest reviews say great things the breakfast, helpful staff, and proximity to public transit
Room features
All 601 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 43-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Avenue Bar & Lounge
  • Westeleven Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (63 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 per stay (rates may vary)
  • Secured self parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Frequently asked questions

Is Hilton London Kensington pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of GBP 35 per stay and a fee of GBP 35 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hilton London Kensington?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Hilton London Kensington on Oct 6, 2024 start from ₩163,781, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton London Kensington?

Self parking is available for GBP 39.00 per day.

What time is check-in at Hilton London Kensington?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 90 (subject to availability). Late check-in is available from 5:00 PM– midnight for a fee of GBP 90.

What time is check-out at Hilton London Kensington?

Check-out is at noon. Late check-out is available for GBP 90 (subject to availability).

Where is Hilton London Kensington located?

Located in Kensington, this hotel is within 1 mi (2 km) of Westfield London Shopping Centre and Olympia Conference and Exhibition Centre. Kensington Palace and Royal Albert Hall are also within 3 mi (5 km). Shepherd's Bush Station is only a 4-minute walk and Shepherd's Bush Underground Station is 5 minutes.

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 343 out of 1004 reviews" "
Rating 8 - Good. 331 out of 1004 reviews" "
Rating 6 - Okay. 176 out of 1004 reviews" "
Rating 4 - Poor. 101 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Donna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast and food was good, and bed comfy. Room was small and hotel needs some updating.
Stayed 3 nights in Sep 2024

2/10 Terrible

Francisca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience ever. My room had a bad AC and I managed to sleep the first night because I was exhausted from a long trip. Complained the next morning and they promised to work on it, which they did, because my suitcase was covered in dust and soot (obviously from the repairs and no attempt to clean after). AC became worse at night and at 1 am, I called the Guests Service. They offerred a fan, with the promise that I would be upgraded the next morning. Barely slept that night and by morning, I had taken ill. Took several calls, before I was moved to a smaller room at about 12 noon, which I immediately rejected. Finally moved to a similar room at past 2pm, after several calls and a demand to speak with the GM. AC in the new room was okay, but I was already ill from the previous day and kept sneezing in the new room. Searching for a paper next morning, I peaked under the bed and saw a mountain of dust and dirt!! Obviously the reason for the sneezing. Quickly opened the window, took a shower and left the room with a note to the room attendant to clean under the bed (I have a picture of both note and the dusty area). Slept better for the first time after 4 days in the hotel. On checking out, called Concierge, Guest and room service consistently with no response and gave up after several calls. Moved 2 large and a hand luggage myself from the 5th floor, up to the waiting car, and not a single staff was concerned and all seemed unbothered. A total nightmare.
Stayed 5 nights in Sep 2024

6/10 Okay

Nichole

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property smells of mildew and needs updating. The location was convenient and the concierge was very helpful and knowledgeable. The hotel was clean. It’s just dated and smelled.
Stayed 3 nights in Sep 2024

6/10 Okay

Hannah

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
An average stay. Convenient for shopping and travelling into central London. Rooms need updating. Breakfast was great and staff are friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Faik

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a nice part of London. The hotel was cleanand staff were brilliant but the hotel had seen better days. It needs some TLC, a bit of a facelift… very 1990s.
Stayed 2 nights in Sep 2024

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality building and room, quiet and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline, Cupertino

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew, Miramar

Liked: Cleanliness, staff & service
I hated that they were no usb or ac power ports at the bedhead Everything usable was on the opposite side on the desk with the tv and above the fridge area. I use my electronics, read my email on my laptop and watch content while lying on my bed. I brought an extension plug strip but the socket for the standing lamp which was on the bedhead side had the round holes and not the standard rectangle holes like they had on all of the sockets that were on the other side. I switched the way I slept on the bed. My head was at the bottom of the bed and my feet were at the top. It is only the location of this hotel that did it for me. The usb and power ports iss would have been a deal breaker for me. The rooms need a modern refresh / renovation and the shower / bathtub could have been a bit bigger. It is a Hilton. The bathtub is ridiculously high. Besides this my stay was satisfactory.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ana

Stayed 1 night in Jul 2024

10/10 Excellent

CHOUDHURY, Solihull

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👌
Stayed 1 night in Aug 2024

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok nowhere near as good as Hilton tower bridge
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2024

6/10 Okay

R, Singapore

Traveled with family
Liked: Cleanliness, staff & service
Room was not ready for check-in even at 430pm.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew, Miramar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice.
Stayed 1 night in Aug 2024

4/10 Poor

R, Singapore

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient location. However rooms were tiny and water from the bathroom was leaking into the carpet in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel was my favorite out of my whole stay this week and stayed in 3 other locations. The concierge was helpful and allowed me to utilize the properties adaptor to charge my phone overnight. Super grateful for the courteous and helpful staff !
Stayed 1 night in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated on Holland Park road for Visiting Holland Park, Westfield shopping centre & the Shepherds Bush area. Double room was excellent and the room is cleaned well. Breakfast is worth the money and the reception staff are very welcoming. I enjoyed my stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lorraine, Cupertino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the overall services. Breakfast was really really good value and would definitely stay here again. Short walk to the Westfield Mall.
Stayed 3 nights in Aug 2024

10/10 Excellent

Queen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 6 nights in Jul 2024

4/10 Poor

Hassan, Vaughan

Business traveler
Disliked: Staff & service, property conditions & facilities
staff not friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very helpful staff and service was perfect. No complaints about anything a very enjoyable few days away.
Stayed 2 nights in Jul 2024

10/10 Excellent

Saira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights, our room wasn’t ready when we got there but we enjoyed a free drink in the bar and complementary ice cream in the foyer while we waited. Room was clean and comfortable and the breakfast buffet had plenty of variety. The hotel is a short walk to the Tube at Shepherd's Bush so we didn’t have any issues going where we needed. Would stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua, Orem

Stayed 3 nights in Jul 2024

10/10 Excellent

Toyeeb

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Westfield shopping mall and great breakfast.
Stayed 3 nights in Jul 2024