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Mercure London Heathrow Hotel

4.0 star property
Upscale Hayes hotel in Pinkwell with fitness center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Mercure London Heathrow Hotel

Exterior
Exterior
In-room safe, desk, blackout drapes, soundproofing
Breakfast and dinner served
Shower, eco-friendly toiletries, hair dryer, towels
Reviews
7.0

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
The price is ₩93,597
Price available on 2024.05.19

Explore the area

Map
Shepiston Lane, Hayes, England, UB3 1LP
  • Popular LocationLondon Motor Museum18 min walk
  • Popular LocationStockley Park2 min drive
  • AirportLondon (LHR-Heathrow)8 min drive
  • Popular LocationTwickenham Stadium15 min drive
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Room options

View all photos for Superior Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 12 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Breakfast, lunch, dinner served; international cuisine
Ibis budget London Heathrow Central
Free WiFi
Restaurant
Air conditioning
Breakfast available
7.6 out of 10, Good, (1652)
The price is ₩75,820
₩90,983 total
includes taxes & fees
May 19 - May 20
Ibis budget London Heathrow Central

About the neighborhood

Hayes

In the suburbs, Mercure London Heathrow Hotel is in Pinkwell, a neighborhood in Hayes with good airport proximity. Hampton Court Palace and Olympia Conference and Exhibition Centre are notable landmarks, and some of the area's popular attractions include LEGOLAND® Windsor and Royal Botanic Gardens, Kew. Thorpe Park and Natural History Museum are not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Hayes travel guideOpens in a new window

What's nearby

  • London Motor Museum - 18 min walk
  • Stockley Park - 2 min drive
  • Brunel University - 6 min drive
  • Windsor Castle - 12 min drive
  • Twickenham Stadium - 15 min drive

Getting around

  • Hounslow West Underground Station - 7 min drive
  • Hayes & Harlington Station - 18 min walk
  • Heathrow Airport (LHR) - 8 min drive

Restaurants

  • The Pheasant - 4 min drive
  • The Great Western - 4 min walk
  • The White Hart - 10 min walk
  • The Nest Climbing - 3 min drive
  • The Wheatsheaf - 16 min walk

About this property

Mercure London Heathrow Hotel

Upscale hotel located in Pinkwell
Consider a stay at Mercure London Heathrow Hotel and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Borders Restaurant, offers breakfast, dinner, and kids' meals. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, express check-out, and luggage storage
  • Smoke-free premises, free newspapers, and concierge services
  • Guest reviews give good marks for the proximity to the airport
Room features
All 184 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, French, Hindi, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (GBP 16 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Borders Lounge
  • Borders Restaurant
  • Outside Seating Area

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 16 per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Heathrow
Comfort Heathrow Hotel
Comfort Hotel Heathrow
Heathrow Comfort
Heathrow Comfort Hotel
Hotel Comfort Heathrow
Mercure London Heathrow
Comfort Hotel Heathrow Hayes, UK - Greater London
Mercure London Heathrow Hotel Hotel
Mercure London Heathrow Hotel Hayes
Mercure London Heathrow Hotel
Mercure London Heathrow Hayes
Mercure London Heathrow
Mercure London Heathrow Hotel Hayes, UK - Greater London
Mercure London Heathrow Hotel Hayes
Mercure London Heathrow Hotel Hotel Hayes

Frequently asked questions

Is Mercure London Heathrow Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure London Heathrow Hotel?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Mercure London Heathrow Hotel on May 19, 2024 start from ₩93,597, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure London Heathrow Hotel?

Self parking is available for GBP 16 per day. Limited spots are available.

What time is check-in at Mercure London Heathrow Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure London Heathrow Hotel?

Check-out is at noon. Late check-out is available for GBP 10.00 (subject to availability).

Where is Mercure London Heathrow Hotel located?

Located in Pinkwell, this hotel is 1.1 mi (1.8 km) from Stockley Park and within 9 mi (15 km) of Windsor Castle and Brunel University. Twickenham Stadium and Syon Park are also within 9 mi (15 km). Hayes & Harlington Station is 18 minutes by foot.

Mercure London Heathrow Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 266 out of 1011 reviews" "
Rating 8 - Good. 296 out of 1011 reviews" "
Rating 6 - Okay. 175 out of 1011 reviews" "
Rating 4 - Poor. 127 out of 1011 reviews" "
Rating 2 - Terrible. 147 out of 1011 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Compact bathroom, everything worked but needed maintenance.
Stayed 1 night in May 2024

10/10 Excellent

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist very helpful, thank you so much! Would definitely recommend if it’s last minute
Stayed 1 night in May 2024

8/10 Good

Nardvalee, Huay Kwang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s too far from subway train
Stayed 2 nights in May 2024

8/10 Good

Nicolina, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to where I needed to be. Room was clean. Breakfast was good.
Stayed 1 night in May 2024

10/10 Excellent

Zaneta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for changing for us a new much better room 🙏
Stayed 1 night in Apr 2024

10/10 Excellent

Salar

Liked: Cleanliness, staff & service
Staff are friendly
Stayed 2 nights in Apr 2024

6/10 Okay

Daniel

Traveled with group
Liked: Cleanliness
If you’re a white person you’ll likely find this hotel uncomfortable. The staff are not very friendly and are not attentive to you unless you are from certain countries. The rooms are very basic and not that well maintained and there is 0 soundproofing. Would not book again.
Stayed 1 night in Apr 2024

2/10 Terrible

Ajmal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I’ve ever stayed at, Unprofessional Noisy And more of a shag place seems like With inappropriate noises coming from rooms etc
Stayed 1 night in Apr 2024

10/10 Excellent

Rory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay has plenty of facilities gym restaurant and bar inside the hotel will stay again for sure 👍
Stayed 1 night in Apr 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Apr 2024