Travelers start their day with highly-rated breakfasts before connecting to both business and leisure opportunities, all with multilingual staff assistance.
Novotel London Greenwich in central London offers a refined experience with amenities like dry cleaning and in-room WiFi. Enjoy a substantial breakfast, relax at the bar, or visit the nearby ExCeL Exhibition Centre. Guests consistently praise the attentive staff.
Located close to ExCeL Exhibition Centre, Novotel London Greenwich provides dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
Buffet breakfast (surcharge), self parking (surcharge), and express check-out
Tour/ticket assistance, luggage storage, and meeting rooms
Multilingual staff, a water dispenser, and a front-desk safe
Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 151 rooms offer amenities such as free WiFi and safes, as well as sound-insulated walls and minibars. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
Free infant beds and travel cribs
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and separate tubs/showers
55-inch LCD TVs with cable channels
Coffee/tea makers, heating, and daily housekeeping
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per day, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 21.00 per person
Self parking fee: GBP 25 per day (in/out privileges)
Pet deposit: GBP 15 per night
Pet fee: GBP 15 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Novotel London Greenwich pet-friendly?
Yes, pets are allowed at this property. There's a deposit of GBP 15 per night and a fee of GBP 15 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Novotel London Greenwich?
As of May 22, 2026, prices found for a 1-night stay for 2 adults at Novotel London Greenwich on May 31, 2026 start from ₩145,235, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 25 per day.
What time is check-in at Novotel London Greenwich?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Novotel London Greenwich?
Check-out is at noon.
Where is Novotel London Greenwich located?
Located in Greenwich, this hotel is 2.5 mi (3.9 km) from The Arena and within 6 mi (10 km) of Tower of London and London Bridge. ExCeL Exhibition Centre and London Eye are also within 6 mi (10 km). Greenwich DLR Station and Greenwich Station are within a 2-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Welcoming and friendly staff, clean room, an excellent breakfast spread, and a convenient parking garage. Right next to the Greenwich DLR station too.
Gaurav
Stayed 1 night in Feb 2026
Verified
6/10 Okay
Shannon
Feb 28, 2026
Room was lovely and clean, nice big tv and comfortable bed. Only downside was this strong almost sewage smell coming from the shower room, made me feel sick and i ended up leaving early because of it.
Lovely room, nice staff, excellent standard of cleanliness. Very quiet, perfect location for us.
Sarah
Stayed 1 night in Nov 2025
Verified
6/10 Okay
Maggie
Apr 11, 2026
The staff are the saving grace of this hotel. They were helpful and caring. As a Disabled user I found the room given was not that shown on Expedia website. Was unable to have access to a shower the first night. Changed rooms for following two nights. Space for wheelchair limited. Lifts to rooms small. Couldn’t charge phone or hearing aids as no usb outlets. Not really geared up to solo disabled travellers
Maggie
Stayed 3 nights in Apr 2026
Verified
10/10 Excellent
Elizabeth
Dec 15, 2025
Liked: Cleanliness, staff & service, amenities
The staff were lovely, friendly and always helpful. The communal areas were really nice and great atmosphere. The room was very clean and so quiet. The location was perfect, a short walk from Greenwich market and attractions and right next door to the DLR station
If you are looking for a low cost hotel for a couple of nights then this is the hotel you need , location is great if you want to be close to the attractions of Greenwich .
Great location for transport links, shops and tourist attractions. Staff were friendly and helpful but the rooms were tired and needed a freshen up and luck of paint.
Our stay was lovely, nice and quiet, our room was immaculate, the staff were friendly and the service was great.
Paul
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Susan
Dec 12, 2025
Liked: Cleanliness, staff & service, amenities
Room was clean spacious and better than we expected. Nice to have a bath as well as a shower. Bit strange having a separate toilet which means going into the bathroom to wash your hands. Staff all pleasant, courteous. Good to have a 24 hour bar. Nice & close to the DLR station and Greenwich centre. We'll be back in a few days for another event at the O2!
Fantastic, one of the best hotels we’ve stayed in on our trips to London and we’ve stayed in a few. Perfect location, spacious room, superb comfy bed and extremely friendly staff.
Convenient location if you need the area as a base. Also, Greenwich is suprisingly cool place! The grout in the room was in bad shape, or would have rated higher.