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Park Grand Lancaster Gate

5.0 star property
A peaceful garden retreat just steps from Kensington Gardens, offering a perfect base for exploring London's royal parks and returning to comfort

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Park Grand London Lancaster Gate is moments from Kensington Gardens and Palace. Relax in the hotel's garden after exploring Hyde Park or enjoy a drink at the bar. Multilingual staff, free newspapers, and high-speed WiFi add convenience to this luxury experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Airport shuttle fee: GBP 65 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Frequently asked questions

How much is parking?

Park Grand Lancaster Gate doesn't offer parking.

What time is check-in at Park Grand Lancaster Gate?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Park Grand Lancaster Gate?

Check-out is at 11:00 AM.

Does Park Grand Lancaster Gate provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of GBP 65 per person applies.

Where is Park Grand Lancaster Gate located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Marble Arch and Kensington High Street are also within 1 mi (2 km). Lancaster Gate Underground Station is 6 minutes by foot and Paddington Underground Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 397 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, surprising, ideally located hotel.

Really surprising quality hotel. Great location, clean, tidy, ideal for a weekend visit to London.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the staff were so friendly! I would definitely recommend this for people staying in London multiple days.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a beautiful location. Friendly helpful staff. Very quiet area.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller hotel room, seemingly older decor and smaller than other options in the area. Staff were very friendly and the breakfast was great.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to paddington. Plenty of eating places nearby
Stayed 1 night in Nov 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in comfortable room.

Very pleasant stay - polite and helpful staff and a very well presented hotel. Single room was compact but well laid out, with no awkward bumping.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly staff, great location and good service all round. Highly recommended.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to Paddington station and walkable around Hyde park and a lot of sights in central London.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique boutique hotel

Great hotel for travel from Paddington especially if you are Welsh! Good customer service.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really attentive and friendly service. Hotel is older but clean, quiet, and comfortable in a great way location. Breakfasts were good.
Stayed 9 nights in Aug 2023
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Service was really good, looked after us fantastically.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Taryn

Liked: Cleanliness, amenities, property conditions & facilities
Small room, comfortable bed. Very close to Paddington station.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Christ

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here were great, and everything was well managed. There are a lot of small hotels around Paddington. This one was outstanding.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colston and Maithlee made our short stay exceptional. From the moment we stepped through their door to check out, their service was impeccable. Our room and the surrounding common areas were very clean, quiet, and accessible. Was a pleasurable stay and we'll definitely book again.
Stayed 1 night in May 2023
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service
I liked that the hotel was conveniently located and sites were wakable but the size of the room was very small for the price
Verified

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Property was handy to public transportation system, walkable to Hyde Park.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Safe convenient
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Wee room byt very comfortable
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Angelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy traveler

Love it Room is clean and the staff are amazing and friendly. It has shampoo, lotion and conditioner Would love to have perks like toothpaste and toothbrush
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

An ok stay

Room was clean. Bathroom was tiny. Front of house staff are ok but could be warmer. Good location.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Arrived at 12.30, room wasn’t ready but they fixed me up with a room within 40 minutes and had an upgraded room which was really nice, comfortable and quiet. Convenient location, close to Paddington.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, and great staff. The room was cleaned daily without requesting - which is nice coming out of the Covid period. Great room - while a bit small, is extremely well appointed - Shower head/rain shower combination, numerous power outlets, a/c, full length window, good storage. 3 minute walk from Paddington Station.
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

kulwant

Liked: Staff & service, amenities, property conditions & facilities
Easy transportation around it And that’s it
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for weekend in London

Room was compact but had everything you need including a microwave. Service was good and staff very attentive. Breakfast excellent. Paintwork and walls in rooms a little worn and in need of a freshen up. Hotel 5 minute walk from Paddington station which made it easy to get about and explore London.
Stayed 3 nights in Jul 2023