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Aparthotel

Staycity Aparthotels, London, Heathrow

4.0 star property
Riverfront aparthotel with a restaurant connected to the convention center in Hayes

Choose dates to view prices

Staycity Aparthotels in London's upscale Botwell area near Heathrow combines comfort with practicality. Guests can grab coffee at the on-site shop, pick up essentials at the grocery store, use the fitness center, and enjoy complimentary WiFi throughout.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Breakfast available
  • Kitchen

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Apartment, 1 Bedroom (Double)

Standard Apartment, 1 Bedroom (Double) | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 1 Bedroom (Double)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Separate sitting area
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms (1 bathroom)

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 2 Bedrooms (1 bathroom)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Separate sitting area
Separate dining area
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Premium bedding
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, 2 Bathrooms

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Separate sitting area
Separate dining area
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Premium bedding
  • 58 sq m
  • 2 bedrooms
  • Sleeps 5
  • 3 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Twin)

Standard Apartment, 1 Bedroom (Twin) | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 1 Bedroom (Twin)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Separate sitting area
Separate dining area
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Premium bedding
Hair dryer
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Premium bedding
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Executive Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Sofa bed - twin
Premium bedding
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Premium bedding
Sofa bed
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
HDTV
5 bedrooms
Premium bedding
Private bathroom
Soundproofed rooms
Air conditioning
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • 17 sq m
  • 5 bedrooms
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
High Point Village, Station Approach, Hayes, England, UB3 4FL

What's nearby

  • Stockley Park - 14 min walk - 1.2 km
  • Airport Bowl - 9 min drive - 4.0 km
  • Brunel University - 14 min drive - 5.1 km
  • Twickenham Stadium - 22 min drive - 9.9 km
  • Wembley Stadium - 30 min drive - 18.5 km

Getting around

  • Hayes & Harlington Station - 2 min walk
  • Hounslow West Underground Station - 6 min drive
  • Heathrow Airport (LHR) - 15 min drive

Restaurants

  • ‪The Botwell Inn - ‬8 min walk
  • ‪Namaste Gurkha - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Staycity Aparthotels, London, Heathrow

Riverfront aparthotel with a restaurant connected to the convention center in Hayes
A restaurant, a fitness center, and a bar/lounge are available at this aparthotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Each apartment provides an LCD TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, premium bedding, and a rainfall shower. Weekly housekeeping is available.
Staycity Aparthotels, London, Heathrow offers 269 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads.

This Hayes aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a fitness center.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 10 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Services and conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention center
  • In a business district
  • In the city center
  • In the suburbs
  • Near a train station
  • Near the airport
  • On the riverwalk
  • On the Strip

Things to do

  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 269 units
  • 8 floors
  • Built in 2012
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price.

Renovations and closures

This property is closed from November 24 2022 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10 for adults and GBP 5.00 for children
  • Self parking fee: GBP 15 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Apartments London Heathrow
London Heathrow Apartments
Serviced Apartments London Heathrow
Staycity Heathrow
Staycity London
Staycity London Heathrow
Staycity London Heathrow Apartments
Staycity London Heathrow Serviced Apartments
Staycity Aparthotels London Heathrow Apartment Hayes
Staycity Serviced London Heathrow
Staycity Serviced Apartments London Heathrow Apartment Hayes
Staycity Serviced Apartments London Heathrow Apartment
Staycity Serviced Apartments London Heathrow Hayes
Staycity Aparthotels London Heathrow Apartment
Staycity Aparthotels London Heathrow Hayes
Staycity Aparthotels London Heathrow Hayes UK - Greater
Staycity Aparthotels London Heathrow
Staycity Aparthotels, London, Heathrow Hayes
Staycity Aparthotels, London, Heathrow Aparthotel
Staycity Aparthotels, London, Heathrow Aparthotel Hayes

Frequently asked questions

Is Staycity Aparthotels, London, Heathrow pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Staycity Aparthotels, London, Heathrow?

Self parking is available for GBP 15 per day. Limited spots are available.

What time is check-in at Staycity Aparthotels, London, Heathrow?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).

What time is check-out at Staycity Aparthotels, London, Heathrow?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Staycity Aparthotels, London, Heathrow located?

Located in Botwell, this aparthotel is 0.8 mi (1.3 km) from Stockley Park and 2.3 mi (3.6 km) from Airport Bowl. Wembley Stadium and Brunel University are also within 9 mi (15 km). Hayes & Harlington Station is only a 2-minute walk.

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Reviews

Staycity Aparthotels, London, Heathrow Reviews

8.6

Excellent

8.6

Cleanliness

7.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1117 out of 2356 reviews
Rating 8 - Good. 860 out of 2356 reviews
Rating 6 - Okay. 237 out of 2356 reviews
Rating 4 - Poor. 69 out of 2356 reviews
Rating 2 - Terrible. 73 out of 2356 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff, helpful, clean hotel
Stayed 1 night in Oct 2022

6/10 Okay

James

Disliked: Property conditions & facilities
Next to train station and 1 stop from LHR
Stayed 1 night in Jul 2022

10/10 Excellent

brad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great friendly hotel close to airport and great walking to train then to the tube. Overal great experience
Stayed 3 nights in Aug 2022

10/10 Excellent

wai chi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent Transport to Heathrow Airport
Stayed 4 nights in Nov 2022

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Exactly what we needed. Spot along train route. Clean facility with accommodating staff.

10/10 Excellent

Angela M

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's literally next to Tube station, 6 min ride away from Heathrow airport. Everyone was friendly, and helpful. Especially Luna!! The breakfast was delicious, with many options.
Stayed 1 night in Aug 2022

8/10 Good

Satender

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location of the property is big plus as it is just in front of Hayes & Harlington station. Only problem was corridors of the property were smelling. Apartment was nice and clean
Stayed 5 nights in Nov 2022

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities, communication
Have stayed here twice. The first time was an upgrade to a 2 bedroom suite. The suite itself was nice but it was so very far from the lobby which was inconvenient and the hallways were very grungy looking and dark. The 2nd stay I asked for something closer to the lobby which was way smaller being just like a hotel room but it was really bright and clean, close to the lobby and still had the same kitchenette and table as the other suite, which is so very handy. The property is extremely convenient for catching the train to Heathrow with the train station being practically outside the front lobby. The suites are very soundproof. The lobby staff were really nice, friendly and helpful but at times the line up was very long to speak with them so maybe more staff would help. The area around the property is nice and it was so handy having a Tesco close by. There's other shops just a block or 2 away but then it becomes like another world, extremely busy and overcrowded. I was hoping there would be more pubs around but there was only a couple of really small one's and they didn't serve food.
Stayed 1 night in Oct 2022

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was pleasantly pleased with the property location and condition. The Elizabeth line with a direct line to London Paddington is directly across the street. Surrounding the property are residential buildings giving a “neighborhood” feel which was great for my family as we stayed there for 2 weeks. Just a short walk is shopping, restaurants, a park, places of worship. The staff at the hotel are very professional. There is a bar in the lobby that offers snacks and pizza. There is an on-site restaurant, laundry, and gym. My only criticism is the lack of housekeeping. The room is serviced after 4 nights, then again after 7. I would prefer and suggest every 4 nights. Seven is too long of a wait for housekeeping services.
Stayed 14 nights in Oct 2022

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location if you need to get into the metropolis or points west (e.g., Oxford). A well-stocked Tesco next door is also very convenient. Rooms are comfortable and well-equipped. My only caution is housekeeping, which is hit-or-miss: they did not refresh my room as scheduled and when they did, they left the floor unswept, didn't change all the sheets, a few other things. Speaking to the front desk sorted most of these issues.
Stayed 27 nights in Sep 2022

6/10 Okay

raynier

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient, metro in front of the hotel. Rooms are clean and spacious. If you need a Heathrow hotel, this is a great option.
Stayed 1 night in Sep 2022

2/10 Terrible

Chantal

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Not in a very good area. Whole building smelled very bad. I understand people are cooking in their rooms but it was beyond disgusting. Rooms did not feel clean in the inside.
Stayed 1 night in Sep 2022

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities, communication
I've stayed here a few times over the years due to the location, amenities and ease of getting in to central London. The apartments are well appointed and clean, and the price is reasonable for London. It's ideal if you're driving to London due to the secure car park (you do have to pay extra for parking) and it's easy to get to from the motorway network. Hayes train station is next door and you can be in central London in under 20 minutes. It's also great for getting to Windsor. The staff were all helpful and polite.
Stayed 0 nights in Sep 2022

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to train.
Stayed 2 nights in Sep 2022

8/10 Good

Brian

Liked: Cleanliness, room comfort, communication

Great value for London stay

The hotel is conveniently located to bus and train lines. This is a big plus in the London area. The rooms are spacious. There are laundry, gym and restaurants on site.
Stayed 2 nights in Sep 2022

2/10 Terrible

Kaori

Liked: Cleanliness, amenities, communication
夜遅いフライトでの到着だったので宿泊しました。ヒースロー空港からアクセスしやすく、ロンドン中心地へのアクセスもよかったので今回1泊してよかったです。洗面所に物を置くスペースがあると使いやすくなると感じました。
Stayed 1 night in Sep 2022

8/10 Good

Gbesimi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Homely place but rates have been rising to uncomfortable level
Stayed 7 nights in Sep 2022

8/10 Good

Angelina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr freundliche MitarbeiterInnen, sehr schönes Apartment und vor allem eine hervorragende Anbindung zur Bahnstation. Obwohl das Hotel eher weit von der Innenstadt entfernt ist, war man sehr schnell dort. Die Entfernung zum Flughafen Heathrow war dafür perfekt - in 7 Minuten war man da. Nichtsdestotrotz hat man die Bahnen im Zimmer selbst NICHT gehört. Es war also ein sehr ruhiger und entspannter Aufenthalt. Der integrierte Starbucks ist ebenfalls ein Pluspunkt.
Stayed 4 nights in Aug 2022

10/10 Excellent

Xiaochen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location and friendly staff. The room was well equipped, spacious and comfortable. The price was also reasonable.
Stayed 3 nights in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very friendly and helpful
Stayed 7 nights in Aug 2022

10/10 Excellent

Marian

Liked: Cleanliness, room comfort, communication

Staff was superb.

The room and bath were nice, the hotel was clean. The staff were very, very kind and helpful. It is right beside a train station, but I did not hear and city noise. The only challenge was getting a taxi to take me there from Heathrow. Directly across the street from the hotel is a designated spot for taxis to drop off hotel guests, but the drivers don’t know this. It was a challenge. But the train, buses and subway stops are right at the hotel door, so use them instead. The area was walkable and I visited nearby businesses.
Stayed 1 night in Aug 2022

4/10 Poor

Rachel

Disliked: Communication

Hit and miss

Very very disappointed after checking in online way in advance and after letting the hotel know what time we would be there, after a 5 hour journey we got there for 3pm which was check in time and had made them aware this is arrival time on our online check in, we had to wait almost an hour for our room keys. Nothing offered while we sat there wasting our time.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveler

Liked: Room comfort

Ok but could be much better

Good parking, friendly and helpful staff, and comfortable, good sized double bed. Rooms are basic, would be better for families if there was a television in the actual bedroom of one bed apartments as parents have this then when children go to bed (children’s beds are a sofa bed in the living room area that fold out into two separate single beds). Wasn’t convinced that bedding for sofa bed had been washed properly. Quite a few stains on corridor carpets - feels like everywhere needs a good clean. Feels very much like a budget hotel.
Stayed 1 night in Aug 2022

8/10 Good

Kristian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr gute Anbindung an die öffentlichen Verkehrsmittel der Stadt, Einkaufsmöglichkeiten für Lebensmittel direkt vor der Tür und durch die Küchenzeile nutzbar. Sehr gut! Personal war freundlich und hat uns auf Bitten schnell und unkompliziert von einem Behindertenzimmer zu einem Standardzimmer umgebucht. Top! Man merkt aber langsam das Alter der Zimmer an. Das Bett ist beansprucht und an manchen Stellen waren die Federn zu spüren. Noch geht’s, aber es sollte langsam investiert werden. :)
Stayed 8 nights in Aug 2022

10/10 Excellent

Gbesimi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Response excellent Willing to help
Stayed 2 nights in Aug 2022