I’m a London native,we were visiting from Florida. It’s a beautiful, regal and historic hotel, in the very heart of London. Our room was extremely spacious, especially for London, and well appointed. The bathroom had a walk-in shower and a bathtub, it was luxurious, but very dated. However, it was all functional. There was plenty of wardrobe space, free wine when you arrive and the mini fridge is restocked with free soft drinks, water and snacks every day. We were also given free beer, although we swapped it for Cokes, since we don’t drink it! We tried their room service, which is 24hr, but the chef goes home at eleven, so there’s a limited menu after that time. The service is very slow, but the food was delicious! We also had the breakfast buffet as part of our room price, and it was excellent, it even includes mimosas and sparkling wine! In addition to full English breakfast, they had an extensive selection of Continental favorites and lovely fresh fruit. I also had the High Tea on my own one afternoon, but I was somewhat disappointed. The presentation was lovely, and the sandwiches were nice, but the scones were small and dry, and the pastries were unappetizing. I wouldn’t recommend it. We had dinner with family who live in London one night, and we enjoyed the food, we had a three course meal, and everyone liked most of it, with a few exceptions, so I would recommend the Twenty One Two Restaurant. Overall, it’s a very good choice.