Palaces in Macau SAR

"Excellent experience "

"The front desk staff was very friendly and helpful, especially Elise. The room was very clean and comfortable."

"Clean room. "

"The best hotel! Customer service is exceptional! All the staff are brilliant and extremely tentative. The room is amazing, very spacious and provides more than you need. Concierge service is brilliant you can what’s app them anytime with questions. Super helpful and the breakfast is amazing, so much to choose from and serve till 1pm. Very often we sleep in and had brunch. Will definitely stay again. Love it here"

"Clean room, friendly staffs, convenient location "

"Breakfast choices are ample. Excellent service from front desk to room service and dining room . The location is isolated relatively speaking . There are no restrictions in the walking proximity of the restaurant. "

"Our recent stay at the hotel was highly satisfactory. The room was exceptionally clean, spacious, and well-maintained, providing a comfortable environment throughout our visit. The check-in staff is courteous. The housekeeping team ensured that the room remained immaculate, while the dining service offered both quality meals and attentive service. We were also impressed by the courteous demeanor of the staff stationed at the lift lobby, who consistently extended polite assistance. The location of the property is convenient, allowing easy access to nearby attractions and amenities. Additionally, the provision of transportation to and from the hotel was a valuable service that enhanced the overall experience. We would confidently recommend it to travelers seeking comfort, convenience, and attentive hospitality."

"Special shoutout to the very competent and courteous Filipino staff! The Filipino guy at the concierge desk was especially nice and helpful, going out of his way to help us and give advice on how to get around the city. "

"The staff are very helpful, room is very clean, location is very good. Lots of restaurants around."