I booked this property because of the reviews and high ratings. When we arrived, I was surprised that the concrete bedroom floor looked unfinished. No one has mentioned it in a review, and if you come from North America, you are used to carpeted or hardwood floors and not concrete. The bedroom floor wasn't properly cleaned, and the concrete floor looks dirty. I informed management right away via WhatsApp. The next morning, Maria came and had a look. She promised to have the floor cleaned again, which they did. The location is very convenient except that taxis/Uber have to drop/pick you off at the corner since the property is on a shopping street and no vehicles can come in. The property is on the 4th floor, and the hallways are carpeted and clean. The Wi-Fi is super strong, and each room has its own Wi-Fi. The bathroom has a concrete floor again, but it looks modern and updated. The beds were comfortable. There is a laundry area where they provide everything, including laundry bags and drying racks. Their customer service (Maria) and the rest of their team are easy to talk to and respond fast.