Ch Cruz Madrid

Property class: 2

Choose dates to view prices

A short walk from Puerta del Sol and Plaza Mayor, Ch Cruz Madrid has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is ₩187,351
₩206,086 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, Balcony, City View

A hotel room with a bed, a TV mounted on the wall, a window with a view of buildings, and a door.

Superior Double Room, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room, Balcony, City View

A hotel room with two beds, a desk, a chair, a TV, and a view of the outside balcony.

Comfort Triple Room, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room, Courtyard View

A bedroom with a bed, a nightstand, a wall with a circular design, and a wardrobe.

Standard Double Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Single Room, Courtyard View

A hotel room with a bed, a desk, and a large abstract mural on the wall.

Traditional Single Room, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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9.4 out of 10, Exceptional, 367 reviews
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₩924,711 total
includes taxes & fees
Oct 18 - Oct 19
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About the neighborhood

Located in Madrid Centro neighborhood, Ch Cruz Madrid is connected to a rail/subway station. Plaza de Cibeles and Royal Palace of Madrid are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle Cruz, 33 2 Izq, Madrid, Madrid, 28012

What's nearby

  • A statue of a man and a child in a courtyard with buildings in the background.
    Plaza de Santa Ana
    2 min walk - 0.2 km
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    2 min walk - 0.2 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    5 min walk - 0.4 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    6 min walk - 0.6 km
  • A covered market with ornate architecture and a large clock.
    San Miguel Market
    8 min walk - 0.7 km

Getting around

  • Sol Station
    3 min walk
  • Madrid Recoletos Station
    18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    27 min drive

Restaurants

  • Pez Tortilla
    1 min walk
  • Maestro Churrero
    1 min walk
  • Ginger
    1 min walk
  • Matador
    1 min walk
  • La Descubierta
    1 min walk

About this property

Ch Cruz Madrid

  • Hotel near Puerta del Sol
  • Close to Plaza Mayor and Gran Via, Ch Cruz Madrid has plenty to offer. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
  • Airport drop-off service (surcharge) and smoke-free premises
  • Room features
  • All guestrooms at Ch Cruz Madrid offer comforts such as air conditioning, in addition to amenities like free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • Heating and housekeeping

Similar properties

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Colectia Stays Gran Vía
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  • Free WiFi
  • Air conditioning
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9.4 out of 10, Exceptional, 450 reviews
The price is ₩222,305
₩244,535 total
includes taxes & fees
Oct 19 - Oct 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Late check-in fee: EUR 5 for check-in between 11:00 PM and 5:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per room
  • Late check-in fee: EUR 5 for check-in between 11:00 PM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 270578692

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Ch Cruz Madrid pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Ch Cruz Madrid?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Ch Cruz Madrid on Oct 18, 2026 start from ₩187,351, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Ch Cruz Madrid?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 11:00 PM– 5:00 AM for a fee of EUR 5.

What time is check-out at Ch Cruz Madrid?

Check-out is at noon.

Does Ch Cruz Madrid provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 40 per room applies.

Where is Ch Cruz Madrid located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Plaza de Santa Ana, Puerta del Sol, and Plaza Mayor. Gran Via and National Prado Museum are also within 15 minutes. Sol Station and Tirso de Molina Station are within a 5-minute walk.

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Reviews

Ch Cruz Madrid Reviews

8.6

Excellent

9.4

Cleanliness

8.0

Amenities

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 18 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a wonderful surprise! It was super clean, smelled amazing and was a few minutes walking distance to major attractions. It doesn’t have elevator, but definitely worth the stay. The staff super friendly and helpful!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , clean professionally managed place , excellent location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! The room was clean and the staff very friendly
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Was okay. Staff was very nice
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but adequate room. It was clean and quiet.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and lovely smelling. Friendly receptionist. Excellent location. Due to its great location it can be quite noisy outside at night. Only negative is the bed could be bigger.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. clean and well maintenance the place...alway smell good. minor issue y a bar near and is gonna be music all night, but with ear plugs you can fix that issue...
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Exccellent
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención,todo limpio,centrico y la muchacha que me atendio bien amable.Hracias y recomendado.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas canas, almohadas no tanto. Prolijo y limpio Céntrico
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a quedarme siempre que vaya
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Luis bei der Rezeption ist sehr nett und kommunikativ.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Place is too small for the cost and the street is too dirty
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La localisation de cet hôtel est parfaite pour découvrir la vieille ville à pied. Il se situe dans un quartier très animé idéal pour goûter la vie festive alors à éviter si vous cherchez la quiétude et le silence. L'accueil et la disponibilité du personnel est parfaite !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien. Obvio sencillo pero no lo justo por lo que pagas, pero la maravilla es la ubicación en un Madrid auténtico, despiertas y estás ya en el corazón de la ciudad
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal muy bien ubicado para puntos populares en Madrid.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lit très inconfortable, matelas et coussin durs, compliqué de dormir correctement dessus. Extérieur très bruyant à longueur de journée et toute la nuit à cause des ventilateurs que l'on entend même la fenêtre fermée. Murs très fins, on entend les voisins comme si ils étaient dans la même pièce que nous.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo e muito funcional. A cama simples e muito confortável. Muito boa estadia. Recomendo demais pela localização central em Madrid. Conhecemos tudo a pé.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

La atención al recibir y durante la estancia es FORMIDABlE
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
É uma comodidade simples, mas fica muito bem localizado.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacio adecuado y sobretodo limpio
Stayed 3 nights in Mar 2026