We arrived before check in time, and the person who greeted us was very nice and helpful. We left our luggage at the property and our luggage was inside our room when we returned. They offered us water and restaurant recommendation. they also gave us very easy instruction to get in and out of the building etc. The building is old, however the inside of the hostel (more like a hotel) is super clean and new. There is only a few rooms. And it's completely remodeled and very new and bright (just like the pictures) everything works perfect. We had a nice balcony that looks over the street. Some noise, but nothing bad at all. The place is super close to everything. Only a few minutes walk to the PUERTA DEL SOL and train stations. Many restaurants and places to see in the area. We would definitely recommend this place if you go to MADRID. Wet also enjoyed the welcoming atmosphere we got from the person in charge that day. Special thank you to him who made us feel welcome on our 1st day in Madrid.