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Thompson Madrid, by Hyatt

5.0 star property
Luxury hotel with a 24-hour fitness center and a rooftop terrace

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Photo gallery for Thompson Madrid, by Hyatt

Relax in style with cushioned seating and a city view.
Creator video
Relax in a stylish room with a large bed, a cozy reading nook, and a city view.
Relax by the rooftop infinity pool overlooking the city.
Relax on the balcony with a city view, featuring a wicker sofa and a small table.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
  • Gym
The current price is ₩365,896
₩402,486 total
includes taxes & fees
Jul 17 - Jul 18

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Junior Studio Suite, Terrace

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View) | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, Terrace, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (City View)

Room, 2 Twin Beds (City View) | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds (City View)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite (Penthouse)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ciudad de Tui - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Luxury hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Thompson Madrid, by Hyatt provides a rooftop terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • An elevator, smoke-free premises, and concierge services
  • A banquet hall, luggage storage, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All 174 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and tubs or showers
  • 55-inch TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, French, German, Italian, Spanish

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The Madrid EDITION

  • Pool
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  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 210 reviews
The price is ₩471,714
₩518,886 total
includes taxes & fees
Jul 31 - Aug 1
The Madrid EDITION

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to October 25

Frequently asked questions

Does Thompson Madrid, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 20 to May 15.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on Jul 17, 2025 start from ₩365,896, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thompson Madrid, by Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Thompson Madrid, by Hyatt?

Check-out is at noon.

Does Thompson Madrid, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 110 per room applies.

Where is Thompson Madrid, by Hyatt located?

Located in Madrid Centro, this luxury hotel is steps from Preciados Street, Gran Via, and Puerta del Sol. Plaza Mayor and Plaza de Santa Ana are also within 10 minutes. Sol Station and Gran Via Station are within a 5-minute walk.

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Thompson Madrid, by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 200 out of 242 reviews
Rating 8 - Good. 28 out of 242 reviews
Rating 6 - Okay. 5 out of 242 reviews
Rating 4 - Poor. 3 out of 242 reviews
Rating 2 - Terrible. 6 out of 242 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Very nice hotel in great location. Rooftop bar is very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great location! The staff was amazing and very helpful. Room was very spacious and very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Ernesto Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel
Stayed 1 night in May 2025

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderfully located in the center of the city - I walked to all the attractions, shopping and dining. Rooms are beautifully designed, very quiet for being in the center of the city. Staff is very friendly. Roof top bars has fantastic views and a wonderful pool area for relaxing. I would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

NISSIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!
Stayed 1 night in Jun 2025

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic from start to finish, from the bottom to the the rooftop tapas bar.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Jun 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Apr 2025

10/10 Excellent

Talal Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location stuff is helpful modern hotel clean rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room decor!
Stayed 1 night in May 2025

8/10 Good

gary

Liked: Cleanliness, staff & service, amenities
Nickah who was working at the reception was absolutely incredible. The customer service was so outstanding way beyond any hotel I have stayed at. She made sure everything we needed was sorted and happy to assist us whatever direction was necessary. She is the best ambassador the hotel could hope to have. The other staff were also very good but Nickah was exceptional!
Stayed 4 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge provided a thoughtful honeymoon amenity. Everyone was so friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Govind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Very helpful staff.
Stayed 3 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and room very clean. Lobby bar and seating area limited/small.
Stayed 3 nights in Apr 2025

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were very friendly. The room was nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great and nice room !
Stayed 5 nights in Apr 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were so helpful and welcoming
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Property was great. Pool not being open was a problem. All staff great except for the rooftop bar staff.
Stayed 4 nights in May 2025

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool was the only reason i booked this hotel. And when i arrived the staff told me the pool was closed for 2 months. In the middle of the summer. Terrible.
Stayed 5 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

This was a beautiful room with a beautiful view. The staff was so delightful and kind. Very helpful as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Staff was very welcoming! Clean and top amenities! Nothing negative about this hotel. Will stay again! My rooms door rattled a bit every time the nearby doors closed. Should be an easy fix. But definitely just amazing hotel! Will stay there again hopefully!
Stayed 1 night in Apr 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel!!
Stayed 3 nights in Oct 2024

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gorgeous first floor, amazingly nice staff. The art work is unique and the center courtyard if so cool- view from rooms and elevator. Loved the bathroom facilities as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Abdullatif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great and super hotel at the center of Madrid. I would stay again.
Stayed 4 nights in Dec 2024