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Thompson Madrid, by Hyatt

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Luxury
5.0 star property
9.6

Exceptional

Madrid's sophisticated urban oasis

Rooftop relaxation awaits at the seasonal outdoor pool after exploring Madrid. Two on-site restaurants serve delicious meals, with breakfast earning praise as "exceptionally delicious." Modern rooms feature comfortable beds and beautiful bathrooms, creating a luxurious retreat in the heart of Madrid.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ₩432,536
₩475,789 total
includes taxes & fees
Jul 19 - Jul 20

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of greenery outside.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (City View)

A hotel room with a bed, a chair, a small table, a potted plant, and a view of buildings outside.

Room, 1 King Bed (City View)

7.2 out of 10
Good
(15 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite, Terrace

A hotel room with a bed, a sofa, curtains, and a large window.

Junior Studio Suite, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of greenery outside.

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Terrace

A balcony with a table, chairs, a potted plant, and a view of a building.

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds (City View)

A hotel room with a large bed, a desk, a chair, a small table, and a view of buildings outside.

Room, 2 Twin Beds (City View)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Suite, 2 Bedrooms

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony

A modern room with a leather chair, a small table with a radio and a book, a desk with a glass container, and a large window with a view of buildings.

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace, Corner

A modern room with a large flat-screen TV, a round dining table, two chairs, a sofa, and a wooden shelving unit.

Suite, Terrace, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace

A balcony with a wicker chair, a small table with books and a plant, and a view of a cityscape.

Suite, Terrace

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Penthouse)

A room with a view of a cityscape, a potted plant, a book, and a cocktail on a tray.

Suite (Penthouse)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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9.4 out of 10, Exceptional, 332 reviews
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₩643,802 total
includes taxes & fees
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About the neighborhood

Located in Madrid, Thompson Madrid, by Hyatt is in the city center. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.2 km
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    2 min walk - 0.2 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    6 min walk - 0.6 km
  • A large public square with a central monument, surrounded by trees and tall buildings.
    Plaza de España - Princesa
    8 min walk - 0.7 km
  • A grand palace with a symmetrical garden and a central fountain.
    Royal Palace of Madrid
    11 min walk - 1.0 km

Getting around

  • Gran Via Station
    3 min walk
  • Madrid Recoletos Station
    18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    27 min drive

Restaurants

  • Starbucks
    2 min walk
  • Café&Tapas
    2 min walk
  • Hey My Coffee Sol
    1 min walk
  • All U Can Eat
    1 min walk
  • Ciudad De Tui
    1 min walk

About this property

Thompson Madrid, by Hyatt

  • Luxury hotel near Puerta del Sol
  • A short walk from Gran Via and Plaza Mayor, Thompson Madrid, by Hyatt provides a poolside bar, a free daily manager's reception, and a rooftop terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • A 24-hour front desk, coffee/tea in the lobby, and meeting rooms
    • An elevator, a banquet hall, and smoke-free premises
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 174 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Children's books, art supplies, and childcare services
    • LED light bulbs and eco-friendly cleaning products
    • Rainfall showers, eco-friendly toiletries, and tubs or showers
    • 55-inch TVs with cable channels
    • Wardrobes/closets, free infant beds, and coffee/tea makers

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₩476,386 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (EUR 30 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Jack´s Club
  • Lobby Bar
  • Makáá

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Covered self parking fee: EUR 30 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 01 to October 01
Pool access available from 11:00 AM to 9:00 PM

Frequently asked questions

Does Thompson Madrid, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–9:00 PM. The pool is closed seasonally each year from October 20 to May 15.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on Jul 19, 2026 start from ₩432,536, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thompson Madrid, by Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Thompson Madrid, by Hyatt?

Check-out is at noon.

Does Thompson Madrid, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 110 per room applies.

Where is Thompson Madrid, by Hyatt located?

Located in Madrid Centro, this luxury hotel is steps from Preciados Street and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Gran Via Station and Sol Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Thompson Madrid, by Hyatt Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 345 out of 405 reviews
Rating 8 - Good. 40 out of 405 reviews
Rating 6 - Okay. 8 out of 405 reviews
Rating 4 - Poor. 4 out of 405 reviews
Rating 2 - Terrible. 8 out of 405 reviews

Reviews

Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location everything near good food and staff !
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

OSCAR LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Muy Bien
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

OSCAR LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hj
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 2 nights in Jun 2026
Verified

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly not much to say other than poor. Communication from hotel staff was next to none when trying to resolve an issue. Avoid at any cost!!!!!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2026
Verified

10/10 Excellent

andres felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Xiaoqin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店位置極佳，出行方便，步行就可以到周邊景點，購物也方便，房間舒服整潔，職員熱心有禮，我們昨天早上離開的時候，因叫的車定位不準，司機沒有到酒店，是酒店職員（很抱歉我忘了名字）主動幫我們聯絡司機，確認位置後送我們去找到司機並送我們上車，非常感謝這位帥哥！ 下次還會住這家酒店。
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Abdul Rahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que propiedad tan mas Bonita, el personal siempre tan amable. Hotel super céntrico y habitación hermosa
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Gustavo Adolfo Ortega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kambo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent. The staff at the rooftop bar were especially kind.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service. Great location.
Stayed 4 nights in May 2026
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main issue we had with the room was that it was quite different from the one we booked on the website. We booked a king terrace because the picture online showed a terrace that looked out onto the city. However when we got to the room it looked out onto a wall. Zero view whatsoever. And looking at the rooms next to us they all had a view of a wall. Very disappointing.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr Central gelegen und obwohl mitte im Zentrum von Madrid sehr ruhig.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y atención
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all excellent. 10/10 breakfast and rooms. The lady in the front desk a tad snorky at arrival. Would go again
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Abdulrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
On holiday with my wife visiting our daughter. This hotel is amazing. Great location. Staff wonderful. Rooftop bar lovely. Highly recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Manuela

Liked: Cleanliness, amenities, property conditions & facilities
TOP!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice while staying in Madrid. Great location, amazing property and superb staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Best location in Madrid.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Sandra F

Liked: Cleanliness, staff & service, amenities
O hotel é muito bonito, bem localizado e agradável. Recepção calorosa e gentil. Pegue preferencialmente quartos com vista para a rua, pois os que dão para a parte interna são mais barulhentos, em razão da motorização das cortinas blackout. Café da manhã não vale a pena pelo que oferecem.
Stayed 3 nights in Feb 2026