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Woohoo Rooms Hortaleza

3.0 star property
Friendly staff welcome travelers to this well-positioned Madrid accommodation near Gran Via, where tour ticket assistance makes city exploration effortless.

Choose dates to view prices

Woohoo Rooms Hortaleza in central Madrid offers a lively base for urban adventures. Guests enjoy free WiFi and can refill water bottles at the dispenser before exploring nearby Puerta del Sol and Plaza Mayor. The helpful staff consistently earn praise from previous visitors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite

Family Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Single Room

Business Single Room | Safe

Business Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Balcony

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Separate bedroom
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Madrid Centro, a neighborhood in Madrid, is home to Woohoo Rooms Hortaleza. Gran Via and Puerta de Alcalá are notable landmarks, and the area's natural beauty can be seen at El Retiro Park. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
View more Guest Houses in Madrid
Map
Calle de Hortaleza, 21, 2, Madrid, Madrid, 28004

What's nearby

  • Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid
    Gran Via
    3 min walk - 0.3 km
  • Plaza de Espana featuring a square or plaza, outdoor art and a monument
    Plaza de España - Princesa
    8 min walk - 0.7 km
  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    8 min walk - 0.7 km
  • Plaza Mayor which includes a square or plaza, an administrative buidling and heritage architecture
    Plaza Mayor
    13 min walk - 1.1 km
  • Royal Palace of Madrid
    Royal Palace of Madrid
    17 min walk - 1.5 km

Getting around

  • Gran Via Station
    3 min walk
  • Madrid Recoletos Station
    12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    20 min drive

Restaurants

  • Fratelli d'Italia - Chueca
    1 min walk
  • Wolfox
    2 min walk
  • Hot Bar
    2 min walk
  • Sidrería El Tigre del Norte
    1 min walk
  • Bears Bar
    2 min walk

About this property

Woohoo Rooms Hortaleza

Guesthouse near Gran Via
Located close to Puerta del Sol and Plaza Mayor, Woohoo Rooms Hortaleza has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Airport drop-off service (surcharge), smoke-free premises, and tour/ticket assistance
  • An elevator, a front-desk safe, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Woohoo Rooms Hortaleza feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and printers. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 20 per day(1476 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Woohoo Rooms Hortaleza Madrid
Woohoo Rooms Hortaleza Guesthouse
Woohoo Rooms Hortaleza Guesthouse Madrid

Frequently asked questions

Is Woohoo Rooms Hortaleza pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Woohoo Rooms Hortaleza?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Woohoo Rooms Hortaleza?

Check-out is at noon.

Does Woohoo Rooms Hortaleza provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 20 per vehicle applies.

Where is Woohoo Rooms Hortaleza located?

Located in Madrid Centro, this guesthouse is within a 10-minute walk of Gran Via and Puerta del Sol. Plaza Mayor and Puerta de Alcalá are also within 15 minutes. Gran Via Station and Chueca Station are within a 5-minute walk.

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Reviews

Woohoo Rooms Hortaleza Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 152 out of 208 reviews
Rating 8 - Good. 34 out of 208 reviews
Rating 6 - Okay. 10 out of 208 reviews
Rating 4 - Poor. 3 out of 208 reviews
Rating 2 - Terrible. 9 out of 208 reviews

Reviews

10/10 Excellent

Xuan

Liked: Amenities
Very clean and great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Byron

Liked: Cleanliness, amenities, property conditions & facilities
Great services, really clean and helpful customer service.
Stayed 1 night in Jan 2026

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the hotel is extremely accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

melissa

Liked: Staff & service, amenities
Great location and very clean, comfortable room. Staff pleasant and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Room had all i needed, modern and clean.. Location is excellent. Staff friendy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and the staff was very friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy bed, friendly staff.
Stayed 4 nights in Feb 2025

8/10 Good

Erez

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and location

Great location , very convenient system and room, clean and comfortable , reasonable rates
Stayed 2 nights in May 2025

8/10 Good

Yuet Han

Liked: Cleanliness, staff & service, room comfort
Location is accessible to lots of shops and restaurants
Stayed 3 nights in Apr 2025

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Here are highs and lows; great location, good service (mainly digital and responsive), remodeled, very clean, quite. For the low sides: very small, not enough closets, no room to open the luggages, no paper tissue in the room. You will enjoy the place if you are a light traveler.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rita M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Congested area. Many stores and a supermarket close by. And yet, my street side room was quiet when shuttered and no problem sleeping. Very close to Gran Vía and public transportation. Easy walk to museums. The staff was very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 6 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Though not a spacious room was very efficient, modern and clean. In the heart of the city walking distance to every where. Definitely a must stay hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stuff

Room was nice, modern and clean and had a cute balcony. Could book it again.
Stayed 1 night in Jul 2025

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. Great walkable to restaurants and shopping
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Lovely room, comfortable bed and staff very helpful and respond straight away. Great location and easy to find if you follow the clear instructions. Highly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Munir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and very clean hotel. I really enjoyed the stay and will definitely come back if I travel to Madrid
Stayed 2 nights in Aug 2024

8/10 Good

Keefe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very helpful staff. Plan on not spending much time in the rooms. Super small rooms but clean. Make sure you know where the light is in the hallway downstairs on the right when coming in after dark. The area is pretty dark if you do not click that light. Overall enjoyed the stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Radames A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room #1 is very comfortable and big enough for one person. The bed was extremely comfortable as well. The staff is very helpful. Challenging to find the entrance, but is there. You must pay attention to your messages, so you can take advantage of the checking process. I will definitely stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and very comfortable. The bed was good and comfortable, plus close to the Gran Via. In addition the service and employee were excellent.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large & immaculate. The staff was beyond friendly & accommodating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, staff members were pleasant, and the room was clean, modern and comfortable.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hans Christian

Liked: Cleanliness, property conditions & facilities

Good value

Good location, clean room but small very limited service. Good value for money
Stayed 3 nights in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice room, nice reception, and an overall a very good experience. I’ll definitely book with them again on my return trips to Madrid.
Stayed 3 nights in Jul 2024