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"This hotel is great. A great value and the location is only beaten by a few more expensive hotels. Lovely staff all you need is here. My only warning is that we booked a family loft which is overall great with kitchen and eating area. It was for myself and 18 year old daughter. The sleeper sofa is not a good one and probably only good for 10-13 year olds and below. So my daughter slept with me as the sleeper sofa has no support and hurt her back. Other than that great gas fireplace with sauna in unit and close to everything. I would sta here again just do something different bed wise rather than sleeper sofa. "

"very accessible to ski, jacuzzi, super friendly staff. Great location! "

"Right in the center of the village! We enjoyed the nespresso unit in the room, and housekeeping kept us stocked with pods. All staff were wonderful. We used the hot tub and sauna each day. Look for the ski valet under the pop-up tent when you return to hotel after skiing. They take your skis for overnight storage. The lobby entry does NOT face into the village, it can be hard to find if you are arriving by bus. We made the mistake of pulling bags through the village. Lots of great restaurants in easy walking distance. And easy walking to the gondolas. Would definitely stay again. The apres offerings in the lobby were fun, and the drying room was great for damp boots and gloves. Crystal Lodge has all the right amenities for the skier!"

"Clean room, welcoming and knowledgeable staff. Decent size room, great kitchenette. Great location. Highly recommended. "

"We had a really great stay at the Pinnacle. Amazing value. Small kitchen with the basic necessities so we could make our own meals. The marketplace with a grocery store within walking distance for a few groceries we couldn’t transport in our drive up. Hot tub was so welcome after a day on the mountain and the younger members of our group enjoyed the heated outdoor pool. The big tub in the main area was kinda funny but also a hit for the younger members. Didn’t use the jets. We could walk back from the bottom of the Whistler gondola to the Pinnacle as we didn’t mind the 5-10 min walk in our boots. Friendly, helpful staff! Would stay again for sure. "

"The staff is incredible, the location is ideal, the vibe of the place is great for all ages, and the workers go out of their way to make you feel special. If you love dogs, it’s a let friendly place and you will see a ton of them! Ski valet, in building rentals, and location at the base of Blackcomb make this a can’t miss vacation!"

"Clean room! Friendly staff. Great views"

"The Hotel is welcoming and friendly with our room being cleaned daily. It is on the south end of the village but we loved it for its quietter surroundings and outdoor pool and hottub. We would stay here again."

"Communication was easy and clear, staff was helpful. Didn’t check out amenities "