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Fodele Beach & Water Park Holiday Resort - All Inclusive

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Luxury
VIP Access
5.0 star property
8.6

Excellent

Aegean beachfront paradise

Spectacular water park slides and pools anchor this beachfront Aegean resort. Guests enjoy premium cocktails at the outdoor bar with stunning seafront views. The evening entertainment team delivers unforgettable shows, with comedy performances that have guests laughing harder than anywhere else.

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
The current price is ₩710,274
₩834,273 total
includes taxes & fees
Jul 30 - Jul 31

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Family Room, 2 Bedrooms (Superior)

A modern hotel room with a large bed, a green accent wall, and a view of the outdoors.

Family Room, 2 Bedrooms (Superior)

  • Garden view
  • 32 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms

A modern hotel room with a sofa, a bed, a small table, and a decorative wall piece.

Family Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room (Sun)

A modern hotel room with a large bed, a balcony with a view, and a dining area with a table set for breakfast.

Deluxe Double Room (Sun)

  • Partial sea view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite (Sunset)

A hotel room with a bed, a desk, a chair, a suitcase, a window with curtains, and a painting on the wall.

Junior Suite (Sunset)

  • Garden view
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, Garden View

In-room safe, desk, WiFi (free), bed sheets

Double Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, Sea View

In-room safe, desk, WiFi (free), bed sheets

Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room (Flamingo)

A modern bedroom with a large bed, a bedside table, a wall-mounted TV, and a colorful abstract painting.

Double Room (Flamingo)

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room (Zebra)

A modern bedroom with a large bed, white nightstands, a zebra-patterned bedspread, and wall art including a large leaf and a plant wall.

Double Room (Zebra)

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room (Vintage)

Double Room (Vintage) | In-room safe, desk, WiFi (free), bed sheets

Double Room (Vintage)

  • Sea view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premium 2 bedroom Suite

A modern bedroom with a bed, bedside lamp, wardrobe, and a small seating area with a table and ottoman.

Premium 2 bedroom Suite

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for VIP Suite (2 Bedrooms)

A hotel room with a bed, a desk with a TV, a ceiling fan, and a view of the outdoors.

VIP Suite (2 Bedrooms)

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for VIP Suite (Private Pool)

A modern hotel room with a bed, a ceiling fan, a TV, and a view of the beach through the door.

VIP Suite (Private Pool)

  • 90 sq m
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Sea Front Room

A modern hotel room with a bed, a desk, and a balcony with a view of the sea and mountains.

Sea Front Room

  • Sea view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Sea Front Family Room

A modern hotel room with a bed, a desk, and a view of the sea.

Sea Front Family Room

  • Sea view
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Bed in dormitory SEA VIEW

  • Sleeps 1
  • Free WiFi

DOUBLE TWO BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR ONE BEDROOM

  • Sleeps 4
  • Free WiFi
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About the neighborhood

Located in Malevizi, Fodele Beach & Water Park Holiday Resort - All Inclusive is on the beach. Paleokastro Fortress and Tylissos are local landmarks, and travelers looking to shop may want to visit Dedalou Shopping Street and Heraklion Central Market. Reptisland and Natural History Museum of Crete are also worth visiting. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Malevizi travel guide
View more Resorts in Malevizi
Map
Fodele, Malevizi, Crete Island, 71500

What's nearby

  • A museum entrance with large glass windows and informational banners.
    Heraklion Archaeological Museum
    38 min drive - 31.5 km
  • An ancient temple with red columns and a stone base, set against a dramatic sunset sky.
    Palace of Knossos
    38 min drive - 34.1 km
  • A marina with numerous boats docked, a stone wall, and buildings in the background.
    Heraklion Port
    40 min drive - 34.1 km
  • Fódele Beach
    2 min walk - 0.2 km
  • Knossos Archaeological Site
    38 min drive - 34.1 km

Getting around

  • Nikos Kazantzakis Airport (HER)
    27 min drive

Restaurants

  • The Red Pepper Mediterranean Restaurant
    9 min drive
  • Ikaros Lobby Bar
    9 min drive
  • Almyra
    9 min drive
  • Γρηγόρης
    6 min drive
  • Nefeli Lounge Cafe
    8 min drive

About this property

Fodele Beach & Water Park Holiday Resort - All Inclusive

  • Luxury all-inclusive property by the sea
  • Consider a stay at Fodele Beach & Water Park Holiday Resort - All Inclusive and take advantage of a free breakfast buffet, free water park access, and a beach bar. This property is a great place to bask in the sun with a beachfront location, sun loungers, and beach volleyball. Indulge in a body wrap, a manicure/pedicure, and a body treatment at Aegeo, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and Greek cuisine. Fitness classes are offered at the health club; other things to do include basketball and archery. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a rooftop terrace.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with a waterslide and sun loungers
    • Free self parking
    • Bike rentals, 2 outdoor tennis courts, and babysitting (surcharge)
    • Massage treatment rooms, beach umbrellas, and ATM/banking services
  • Room features
  • All 400 rooms offer comforts such as furnished balconies and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Free toiletries and hair dryers
    • 32-inch TVs with cable channels
    • Wardrobes/closets, mini fridges, and childcare services

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

    • Buffet meals, snacks, and select beverages included
    • Dining availability limited at one or more venues
    • Limited gourmet or à la carte dining

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Land activities

    • Fitness facilities
    • Miniature golf
    • Soccer
    • Tennis

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing

Entertainment

  • Onsite live performances

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amvrosia
  • Elia

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Library
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 floors
  • 33 buildings
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. The credit card must be valid for the duration of the stay.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039Κ015A0057400

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Fodele Beach & Water Park Holiday Resort - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Fodele Beach & Water Park Holiday Resort - All Inclusive?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Fodele Beach & Water Park Holiday Resort - All Inclusive on Jul 30, 2026 start from ₩710,274, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fodele Beach & Water Park Holiday Resort - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Fodele Beach & Water Park Holiday Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fodele Beach & Water Park Holiday Resort - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Fodele Beach & Water Park Holiday Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include mini golf, soccer, tennis, and more.

Where is Fodele Beach & Water Park Holiday Resort - All Inclusive located?

Nestled on the beach, this Malevizi property is 0.2 mi (0.3 km) from Fódele Beach and 1.5 mi (2.4 km) from Museum of El Greco. Péra Galínoi Beach and Mononaftis Beach are also within 6 mi (10 km).

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Reviews

Fodele Beach & Water Park Holiday Resort - All Inclusive Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 97 out of 185 reviews
Rating 8 - Good. 59 out of 185 reviews
Rating 6 - Okay. 18 out of 185 reviews
Rating 4 - Poor. 5 out of 185 reviews
Rating 2 - Terrible. 6 out of 185 reviews

Reviews

Verified

10/10 Excellent

Liliana Carreon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and ambience. Staff is very well organized and works very hard to keep everything going smoothly for the visitors. Every night had a show of some sort. Very family oriented.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
I had a short stay at Fodele Beach and had a lovely time, the staff contacted me before I arrived to check me in and arranged a convenient checkout and transport back to the airport, I was very impressed and will book this hotel again.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Avishek

Liked: Cleanliness, property conditions & facilities
We loved our stay at this resort. The staff is incredible. We went with our infant daughter and the staff went out of their way to make our stay to make everything perfect.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Phuong-Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was i a very nice location and very safe. The reception staff were very welcoming and explained us everything. The different restaurants were great and also the main buffet area which we actually liked better. The sea is next to the hotel and the view was great. The lounge next to the mainpool were very spacious and invited you to relax. You can store your luggage on the day of departure and also refresh yourself before going.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Anneli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff. Clean room, great beach, amazing food and drinks, loved the bar outside with great staff, great pool and great entertainment, especially for the kids.
Stayed 7 nights in Sep 2023
Verified

8/10 Good

HARDEEP

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was really nice. Great food and amazing staff! However, though it was an all-inclusive resort, it did not make any sense at all why you had to purchase drinks after 11 PM, that includes soft drinks and liquor. Not sure why there is a time limit when it's an all-inclusive resort.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Mahta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WI’m nderful staff and amenities
Stayed 10 nights in Aug 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel with good quality food, proefessional and motivated staff with a smile. Had a great room that was spacious and quiet. All inclusive at its best with high quality drinks (real aperol!, and not a cheap alternative)
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

George Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely setting, right on the beach. Staff very helpful and friendly, food very good for buffet and three al a Carte restaurant meals included. Room was a good size and separate area for teenage kids ideal. Only half hour drive from Heraklion airport and parking free at hotel. We rented a car as late flight and wanted to get to hotel ASAP. Car rental cheaper than private transfer and easy drive. Paid for late check out as return flight not till after 11pm and was well worth it.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Alina

The hotel is like home, offering everything for everyone. Staff are amazing and hardworking in this heat. I would definitely comeback.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Fodele for my 50th birthday and it was wonderful! The seafront rooms were gorgeous, the grounds all look very modern, and the views were stunning. I love waterslides and they were so much fun! Pools are nice, and the beach is spectacular. Only drawbacks: the à la carte dining. The buffet actually tasted better than the à la carte, particularly the Italian restaurant. And sadly, the Greek restaurant forgot to bring us cake or do anything for my birthday as my husband had arranged. Still, overall, a very nice resort. Would recommend.
Stayed 6 nights in Oct 2024
Verified

6/10 Okay

Angela

Liked: Staff & service

Definitely not a 5 star

Parts of the hotel had not yet opened, a restaurant a bar etc The water activities were also not offering the boat ride yet. The rooms basic the television had no apps and not working twice during the stay, definitely not a 5 star. The room surfaces were not cleaned as nothing was ever moved and bedding not changed frequently even when a drink was spilled accidentally it was left dirty for the next night The a la carte Greek restaurant was good and friendly the Italian lacked flavour and customer care The kids club had no security we definitely would not leave children there and the entertainment was poor The majority of the staff were amazing especially Poppi and the men driving the buggies to the rooms Beautiful setting on the beach Would definitely not go back again They should state that all the facilities are not open or being offered
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best vacation we have ever had.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

BM

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has everything i need as a family man. From checkin to check out everything was smooth. Thank you all team members. All of you are rocking the hotel.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fodele beach resort

Beautiful hotel, great amenities. Needs a bit of an update here and there…walkways around water park, walk ways on beach. Disappointed there were no ice lollies for kids available in all inclusive. Bedrooms are fresh and modern, food spectacular.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Philanthi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is kept very clean, the staff is amazing, the variety of food, the beach and water park ! You cannot ask for a better hotel to enjoy a quiet vacation with family and friends ! We felt safe and welcomed every single day
Stayed 10 nights in Jul 2023
Verified

10/10 Excellent

Narcis

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Jeffrey

Liked: Staff & service, amenities, property conditions & facilities
Great location; ideal for exploring Heraklion, Knossos, Rethymno areas (with a car). Staff were friendly. The food was plentiful, good and varied. The water slides were loads of fun. The cleanliness of the room was fine, but not spotless.
Stayed 7 nights in Oct 2022
Verified

8/10 Good

Marina

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely resort, loads to do

This is a lovely and lively place for a family holiday. Loads to do or equally, easy to chill out and relax. Because there is do much sunbed space around the pools and on the beach it never felt overcrowded even though it is a big hotel. Enthusiastic animation team. Try and get a room close to the Reception area otherwise it's a long walk up!
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

OK Overall

Crete was the third stop on our trip and we were so excited to check out this amazing waterpark resort overlooking the Aegean Sea. Overall the resort is ok. Things we loved: Staff was very friendly and helpful, Room was big and loved having 2 bathrooms, Waterpark was very fun, Beach was beautiful and the views even better. Loved the daily entertainment, we have never laughed harder than we did at the resort comedy show. Quick taxi ride from the Ferry Port or Airport. Things we wish were different: It is an All-inclusive that is mostly self service, you serve yourself everywhere you go, have to get your own food, your own drinks, no towel, drink or food service at the beach or the pools. Felt like a self service resort which was very odd to us for a 5-star hotel . Food was the same everyday and got very boring very quickly, reservations for the only 2 other restaurants were very inconvenient and difficult to make, plus wines were not included in the restaurant reservations. The enormity of the resort also makes it a bit exhausting to go from one end to the other.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

We had overall a nice stay at Fodele beach. Positives: water park is great- very well organised and with lots os different slides and pools. It is the highlight of the hotel. Staff is nice and the entertainment team is absolutely fantastic- the best I have ever seen in hotels. Lots of entertainment options and evening shows. Beach is nice - not the most scenic but the water is warm and calm most days. Hotel is close to the airport (30min) which is very convenient. Negatives: hotel is built on a hill so be prepared to spend the whole day going up and down. Some parts of the hotel felt a bit tired and not 5 stars. For example the bathrooms by the pools. The lockers for the bathroom doors are dodgy and I got stuck twice and had to be released by people outside. The food could be better. There are lots of options on the main restaurant but generally food is oily. The wifi in the rooms doesn’t work. We moved rooms on the first night because of that but new room closer to reception was only marginally better. Staff drives around on golf carts which doesn’t feel safe for kids to walk around. Also the golf cart’s brake undid when we were removing our bags from it and almost hit our son. Lucky it was just a scare but it could have been serious.
Stayed 10 nights in Jul 2022
Verified

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

Not a 5 star hotel; not good value

This definitely isn’t a 5 star hotel, though we a good time and there positives: -The room feels new and is a decent size but balcony is small. Cleaning is OK -The food is great -Alcohol is really good from the main bars in the evening (premium brands, good selection) -The beach and waterpark are great -The staff are friendly BUT, there are many things that we’ve never experienced at a 5 star hotel and that would stop us staying again : - The swimming pool isn’t big enough for the number of guests; lots of people were arguing with reception about it. The sun loungers are crammed in next to each other and you can’t get them most of the time - it resembles a 3 star hotel in Benidorm. (the beach is better and we paid €30 for a cabana most days to have a good spot) -There is no drinks service by the pool or, more importantly, in any of the restaurants. If you want water at breakfast, wine at dinner, or a juice for your child, you have to go and queue for someone to serve you. They do bring water to your table at dinner but the staff are too busy and sometimes miss you. I’ve never known this in a 5, or even 4 star hotel. It's attrotious -There are lots of extra charges such as for ice cream or cocktails on the beach -There is no iron in the room and no way of getting one. Again, We’ve never known this in an hotel, let alone 5 star Overall, our child loves it but we wouldn’t stay again and don’t think it is good value for money (€400 a night)
Stayed 9 nights in Jul 2022
Verified

6/10 Okay

Etienne

Liked: Staff & service, amenities, property conditions & facilities
L hôtel est super joli.. les infrastructures sont top bien qu il n’y ait pas assez de transats à la piscine pour tous. Le personnel a été super par contre. La nourriture est bonne mais pas à la hauteur d’un 5*.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Nettes Personal, Anlage war grundsätzlich sauber, es wurde täglich geputzt und Handwerker haben kleineres schnell ausgebessert. Aufgrund des Urlaubs außerhalb der Ferienzeit war natürlich die Anzahl an Kleinkindern höher und man hatte öfters keine Ruhe. Ansonsten war der Kurzurlaub gelungen und die Anlage würde ich weiter empfehlen
Stayed 3 nights in May 2026
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Anlage. Wie in der Beschreibung vorgefunden. Freundliches und aufmerksames Personal. Tolle Lage des Zimmers. Schöner Strand. Gute Gestaltung der Anlage.
Stayed 7 nights in Oct 2025