"The gym listed on Hotels.com does not exist. When I asked about it at check-in, staff told me it was “across the street,” but the only things across the street were a bank and a parking lot.
At check-in, there was a large white, very dirty dog lying on the front desk counter. The employee didn’t even ask the dog to move, so I had to reach over it just to hand him my credit card.
The smell in the lobby was overwhelming. It strongly resembled dirty socks and another odor that anyone familiar with drug activity would likely recognize.
The “continental breakfast” was unacceptable. It consisted of filthy toast equipment, a countertop that looked like it hadn’t been cleaned in months (see attached photo), a cereal container, and no milk available.
The staff member was friendly and offered me a larger room than the one I booked, but as we walked toward it he stopped me and said the room hadn’t been cleaned after two very large dogs stayed there the night before.
I was moved to a different room on the ground floor. It was at least clean, but it clearly needed maintenance. There were multiple areas with chipped paint, an unexplained heat/light switch, and a strange half-taped hole in the wall.
Overall, the property looked nothing like the photos online. This is one of those situations where “scratch-and-sniff” internet technology would have been helpful.
Because of the condition of the breakfast area, I have contacted the local health department "
"Property is currently under significant construction and remodel which detracted from our overall experience. However, everyone was helpful and friendly, we felt safe and all of our basic needs were provided for. "
"This hotel appears to be an older structure that has been thoroughly (and successfully) updated. My room was clean and well-furnished. One shortcoming stood out: the room's doors (it has two) did not seal tightly, resulting in cold drafts. The breakfast was better than most but the there is little to room to sit down, so guests have to carry the food back to the room (which, conveniently, has a table and chairs)."
"The room was clean, as well as the rest of the property. The breakfast room was very clean and tidy, however the attendant was abrupt and almost hostile about which carafe we should get our coffee from and how to make the waffles. The food was of poor quality, tasteless, and in some cases, prepackaged. I would stay here again but would skip the breakfast."
Explore the great outdoors at Diamond Craters Outstanding Natural Area, a lovely green space in Diamond. While you're in the area, wander around the natural setting.
You can take time to visit Crystal Crane Hot Springs during your travels to Burns. Stroll along the lakeside or discover the sunsets in this trendy area.
What's the area like around Malheur National Wildlife Refuge?
If you're planning to come to the area to visit Malheur National Wildlife Refuge, take some time to see the rest of the sights while you're in town. When you want to settle in and find a place to stay, check out some of the hotels and other accommodations that Expedia offers in the area.
What's the best hotel to stay near Malheur National Wildlife Refuge?
Rory & Ryan Inn is one of the top choices for your stay based on our traveler data, and this hotel offers free breakfast and an indoor pool. You'll find it 24 mi (38.7 km) from Malheur National Wildlife Refuge. Other good choices in the area include Best Western Rory & Ryan Inns and Americas Best Value Inn Burns.
If I need to cancel the hotel reservation for my stay near Malheur National Wildlife Refuge, will I receive a refund?
Yes, most hotel room reservations are refundable provided that you cancel before the hotel's cancellation deadline, which is usually within 24-48 hours of your check-in date. If you booked a non-refundable reservation, you might still have the option to cancel and be given a refund within a 24-hour period of booking. Plug in your dates, click on "Search", then filter by "fully refundable" to view the best deals near Malheur National Wildlife Refuge.
Where can I learn more about changing or cancelling my trip in the area near Malheur National Wildlife Refuge?
For additional details about changing or cancelling your stay near Malheur National Wildlife Refuge, click here.