Mallorca Island, Balearic Islands hotel rooms at the Shangri-La Hotels and Resorts

"My wife and I had an amazing time! The hotel was clean the staff was friendly and helpful, and the area had tons of dining options! If I'm ever in Palma again this will be were I stay! Thank you for the wonderful experience!"

"Amazing! Loved it! "

"The staff and facilities were amazing . Beyond my expectations "

"I would recommend this hotel. Better than photos. Staff excellent. Would definitely return. Enjoyed our walks into the old town, however there are lots of buses if preferred and lots of restaurants / bars / cafes nearby. "

"The internet connection was poor in the room. The room is very quiet and nice except people smoke in the balcony, and that's quite disturbing. On the day before my checkout date, room service personnel did not leave any floor towel for the bathroom, and the shower water was flooding the bathroom floor. Other than that, the overall experience was good."

"This is a well-located hotel with great facilities - and certainly good value compared with nearby hotels. Highlights include the well-kept pool area with plenty of loungers / fabulous sea views and the delicious food offering, even if breakfast has a bit of busy canteen feel. It’s only a short walk to Illetas beach, a range of restaurants/ bars and a very convenient location for a trip to Palma too as buses stop right outside the hotel. This was a second visit and the rooms were discernibly more tired (we moved rooms after the first couple of nights as our first room had quite a few issues) but then it’s a busy hotel and perhaps it’s due for some maintenance once the season finishes. The bedding certainly requires refreshment… the management does need to have a proper look at this…! Reception staff seemed generally a bit dis-interested, on check-in we stood for a full minute or so before any of the four staff even looked at us which was awkward as there were no other guests around. Check-out was similarly lack lustre. But that’s the end of season vibe I suppose. However Julian on baggage and Chantal in the restaurant (at breakfast, lunch and dinner!) worked so hard and retained a cheerfulness perhaps lacking in other staff. However nothing detracted from an overall positive stay, we’d love to return sometime. Thank you. "

"Hotel staff were friendly and helpful."

"Lovely hotel, lovely view of ocean. Rooms nice buffet marvelous! Pool was awesome in evening ! Our fami"

"Brilliant"