Does The Mandeville Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Mandeville Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Mandeville Hotel?

Self parking is free at this property.

What time is check-in at The Mandeville Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

Does The Mandeville Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Mandeville Hotel located?

Situated in Mandeville, this hotel is steps from Cecil Charlton Park, Reliance Centre, and Mandeville Market. Manchester Parish Court and Mandeville Parish Church are also within 5 minutes.

The Mandeville Hotel Reviews, Deals & Photos 2025

8/10 Good

Yvonne

Aug 10, 2022

Liked: Staff & service, amenities, property conditions & facilities

Great customer service, food was good, clean room every day i stayed. I would stay there again when I'm in town

Stayed 6 nights in Aug 2022

10/10 Excellent

Karen

Oct 29, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So far I enjoyed my stay and would recommend others

Stayed 1 night in Oct 2023

2/10 Terrible

Ann Marie

Nov 11, 2023

Disliked: Property conditions & facilities

The staff was friendly.

Stayed 1 night in Nov 2023

8/10 Good

Sanatia

Dec 5, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was quiet, comfortable and clean

10/10 Excellent

Xavier

Jul 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The Area was Quite and it felt safe.

Stayed 1 night in May 2023

10/10 Excellent

Carvet

Jul 9, 2024

Liked: Cleanliness, staff & service

All the staff were very professional, helpful and friendly. I was there during Hurricane Beryl and despite losing electricity and water my stay was still enjoyable. Thanks Paul you kept it together during the Storm.

Stayed 3 nights in Jul 2024

10/10 Excellent

Dulcie

Dec 29, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I stayed at the hotel for the first with my mother who gas visited the hotel several occasions. The staff were very kind, friendly and helpful. The neals including breakfast was amazing. Would definitely visit again.

Stayed 9 nights in Dec 2022

6/10 Okay

Maureen

Aug 23, 2022

Liked: Cleanliness, staff & service

Disliked: Amenities

Property was very clean but very outdated. Not for the modern traveler but for the traveler looking for a nostalgic “feel like home” experience. Love the location in the heart of town and the included breakfast.

Stayed 2 nights in Aug 2022

10/10 Excellent

Laverine

Mar 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr &mrs Reynolds

The receptionist was so lovely and polite the canteen staff was lovely and the domestic staff is very lovely friendly and helpfull overall me and my husband had a lovely stay

Stayed 14 nights in Mar 2023

8/10 Good

Maudlyn

Jan 14, 2024

Liked: Cleanliness, staff & service

We found the staff friendly and helpful. However, the hot water wasn't working in our room.

Stayed 1 night in Jan 2024

6/10 Okay

Tonya

Sep 1, 2022

Liked: Staff & service

Disliked: Property conditions & facilities

I like the convenience of the property, was very close to shopping areas. Was very disappointed with the condition of the property, need some upgrade. Breakfast was good and staff were very helpful. If you are looking for a prime location this Hotel is your choice

Stayed 8 nights in Aug 2022

2/10 Terrible

Marlon

Aug 28, 2024

Disliked: Cleanliness, property conditions & facilities

Room was terrible. Pool out of service no bar food was terrible overall highly upset with the entire stay

Stayed 3 nights in Aug 2024

6/10 Okay

kevin

Mar 21, 2023

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Staff was great, rooms are very clean, but hotel is in need of some serious upgrades,pool was closed, i would not recommend for a family.

Stayed 4 nights in Mar 2023

10/10 Excellent

RONDELL

Oct 30, 2023

Liked: Cleanliness, staff & service, amenities

Overall stay was good! The night manager was so pleasant and welcoming out of all the staff. The property is outdated and need renovations to match with 2023 times. But I must say that it was clean and kept cleaned. The breakfast that was served was sooo delicious and I could've eat it all day if I could.

Stayed 3 nights in Oct 2023

2/10 Terrible

Paulette

Jun 27, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Hotel

The hotel was very old and dated. The bathroom was disgusting, to the point I could not stay overnight. I was at the hotel for a wedding and booked three rooms for myself, family and a friend. We ended up using the rooms just to change our clothes for the wedding, the rooms where so awful, the hotel was awful, we just could not stay.

Stayed 1 night in Jun 2024

4/10 Poor

Rose

Oct 20, 2022

Liked: Staff & service

Disliked: Property conditions & facilities

The place need to be refurbished.This place is so essential for services in the middle of the Town of Mandeville. The staff is excellent and they give you 110%. The chef is very very good the protion for breakfast is so good and filling. The dinner is a bit small the portion. I would love to see this place improved

Stayed 16 nights in Oct 2022

8/10 Good

Victoria

Aug 29, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Property offers value for stay and is conveniently in the town of Mandeville. The breakfast was delicious. The hotel needs to have an elevator or ground rooms for individuals with disabilities. My sister had a broken leg and we were upstairs down the hallway. Also the Junior suites need to have a microwave/ pantry. Why is it a Junior suite if it only has one big room with one bed and a refrigerator? Overall the customer service was excellent and my siblings and me felt safe.

Stayed 1 night in Aug 2022

6/10 Okay

shekiel

May 24, 2023

Our balcony door was unable to lock and that’s not safe because someone could simply climb from the neighboring rooms balcony onto ours and get inside the room. We asked to change the room and they did not. They were busy convincing us that the place is in a safe environment. I had to drive around with my suitcases in the car rather than leaving my stuff in an unlocked room. The rooms are ok but definitely need some items such as ironing board/iron, blow dryer, etc.

Stayed 1 night in May 2023

6/10 Okay

Gerald

Nov 28, 2023

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The hotel was ok for a stay with a very good location in the heart of Mandeville. Everything you could ever need is available within walking distance. The breakfast was exceptionally good in both taste, quantity, presentation and service. On the bad side the internet was down for two days which meant I had to purchase a data SIM. Also the hot water stopped working one morning. The hotel could do with some regular maintenance with water leaks regularly in the hallway and my previous room. The decor could do with some regular paint and repair particularly the main room doors and furniture. However I would stay again as I know what to expect and for the price I'd say it was worth it. They need to change the room names as the junior room is better than the superior room which will confuse anyone. So I was surprised to see when moving from junior to superior it was not superior at all as I was faced with a dirty roof for a view out the window and no balcony. It's better they call the junior superior and then change the superior to be called junior. Staff were mostly all very pleasant. The pool was out of service and there was pretty much nothing to do outside your room in the hotel. No areas of entertainment or to chill . This included no TV in the rooms so bring your own entertainment.

Stayed 9 nights in Nov 2023

2/10 Terrible

Delisser

Nov 2, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

My experience at the Mandeville Hotel was somewhat peculiar. Given that we arrived before our check-in time, I understood why we were told we could not check in until 2:00 p.m. and that we would have to pass the time in the intense heat driving around the town until then. Once we checked in, we found that the rooms were dilapidated, had no refrigerator or TV, old bed linens, and pillowcases that were torn and hand-tied back together. Things were broken and falling apart, such as the closet door. Having no hot water for showering was the hardest part. I was informed that I would have to wait until the next morning till maintenance arrived before they could finally provide hot water to our room, after much back and forth with the front desk they eventually got us hot water. You must ask for an iron and board at the front desk if you need to iron your garments. A further observation I made four days into my stay was that someone had entered my room after we had left for the afternoon, eating all of my biscoff cookies and leaving the empty wrapper in the plastic bag that they were in. One of us had $50 gone from our purse. There was no safe available to keep items in. The only thing about the hotel that we truly liked was the breakfast, which we really appreciated. Although I didn't have a nice stay, I opted to depart one day early after my belongings began to disappear. I asked for a day reimbursement but none was provided.

Stayed 5 nights in Oct 2023

2/10 Terrible

David

Jul 21, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 7 nights in Jul 2024

8/10 Good

Elisabetta

Nov 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed just one night, travelling from Blue Mountains to Negril. Confortable room and professional staff.

Stayed 1 night in Jul 2024

2/10 Terrible

Yvonne

Jul 20, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2024

4/10 Poor

Nakeisha

Jul 8, 2024

Stayed 3 nights in Jun 2024

8/10 Good

Kurt

Jun 19, 2024

Stayed 2 nights in Jun 2024

The Mandeville Hotel

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