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Reviews of Hotel H2O

4 out of 5
Hotel H2O
Luneta, (Behind the Quirino Grandstand), Manila

Reviews

8.0

Very Good

Rating 10 - Excellent. 407 out of 1005 reviews" "
Rating 8 - Good. 336 out of 1005 reviews" "
Rating 6 - Okay. 153 out of 1005 reviews" "
Rating 4 - Poor. 68 out of 1005 reviews" "
Rating 2 - Terrible. 41 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

David Henry, West Valley City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and nice. Definitely staying there again. Great dining options and close to the beach.
Stayed 5 nights in May 2024
Response from Ella Manayan Asst. Front Office Manager on May 25, 2024
Dear Mr. David,Thank you for taking time to post a review and for giving us a perfect score of 5. Looking forward to welcoming you back soon. Best regards,

4/10 Poor

Maria

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We choose the hotel because of the pool and went we get there the pool is not available!!
Stayed 3 nights in May 2024
Response from Arish Gonzales / Asst. Front Office Manager on May 25, 2024
Dear Ms. Maria,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,

2/10 Terrible

Katrhyna

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I was booking this, one of the booking amenities is the pool. It’s not the best pool in the world but the pool is on the picture so I thought it’s there. We got to the hotel to check in but got told that it’s under renovation. It was really a big disappointment as I have kids that loved water. Upon entering our room, the aquarium looks nice but we were left to figure out how to use the remote to hide the aquarium. Had to figure out by ourselves and felt ignorant at some point. Our first day, the shower flooded all the way to the walkway of our room. It just doesn’t drain fast enough. The bathroom doesn’t have a real door so you can’t really poop in privacy because the shower door is also the bathroom door which doesn’t latch at all. Would I recommend this hotel? Absolutely not. They didn’t do anything to make our stay memorable. The service, the staff and the overall experience is terrible. I don’t think it should be rated as a 4 star hotel.
Stayed 9 nights in May 2024
Response from Arish Gonzales / Asst. Front Office Manager on May 19, 2024
Dear Ms. Katrhyna,Thank you for taking the time to write this review. It's always disappointing to read when guests have not enjoyed their stay and that areas of the property have fallen short of their expectations. We took serious note of your feedback and we deeply apologize for all the inconveniences you encountered during your stay with us. Looking forward to giving you a more favorable stay.Thank you and best regards,

6/10 Okay

Peter John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024
Response from Ella Manayan Asst. Front Office Manager on May 19, 2024
Dear Mr. Peter John,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,

6/10 Okay

Keyon

Liked: Cleanliness, staff & service, property conditions & facilities
The main reason I booked here was because it was close to the US embassy and it have a pool. Unfortunately the pool was closed down.
Stayed 6 nights in Apr 2024
Response from Ella Manayan Asst. Front Office Manager on May 2, 2024
Dear Mr. Keyon,Thank you for taking time to post a review I am writing to extend my sincere apologies for the shortcomings you experienced during your recent stay at our hotel. On a brighter note, I am pleased to inform you that we have already begun the process of upgrading our facilities. We are working diligently to address the areas that fell short and make significant improvements to ensure a more favorable experience for all our guests. Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

Blaise C

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was super cool with a giant fish tank in the room with assorted fish. Tank and room were very clean. The room lighting was cool and calming with even parts of the bed that lit up. Room was rather spacious and bed was very comfy. Big flatscreen TV which even had some American shows and movies. For the price, this place was great. Also, they had a great outside bar with good food, and with a view of Manila bay where we watched the sunset. The area around, Oceanfront Park. was still under construction and severly in need of an update, but the indoor shopping parts were still very nice and cool to walk through. I'd definitely stay here again.
Stayed 1 night in Apr 2024
Response from Arish Gonzales / Asst. Front Office Manager on Apr 28, 2024
Dear Ms. Blaise,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,

8/10 Good

Jona Marie

Traveled with family and small children
Liked: Cleanliness, staff & service
staff service was great., and the attraction within the property which is the manila ocean park and sea lion shows.
Stayed 3 nights in Apr 2024
Response from Ella Manayan Asst. Front Office Manager on Apr 24, 2024
Dear Ms. Jona Marie,Thank you for taking time to post a review. Looking forward to giving you a more favorable stay,Best regards,

10/10 Excellent

Der Bao

Liked: Cleanliness, staff & service, property conditions & facilities
It is pretty nice
Stayed 1 night in Apr 2024
Response from Arish Gonzales / Asst. Front Office Manager on Apr 16, 2024
Dear Mr. Bao,Thank you for taking time to post a review and for giving us a perfect score of 5 out of 5. Looking forward to welcoming you back soon.Best regards,

6/10 Okay

Victoria

Liked: Staff & service, amenities
I chose the place for location AND aquarium view in the bedroom but things didn’t turn out as I expected. First, the first room that was assigned to me with an aquarium was nice and clean>>> BUT the smell of mold was horrible!! Masking it with DEODORIZER will NOT solve the problem! DO SOMETHING ABOUT IT. The mold smells like wet rags that wasn’t thoroughly washed with Clorox, lingers on the first room due to lack of circulation. Even when I asked to be moved, I could still smell the mold but it is not as bad because the room received lots of sunlight. But the curtains need to be washed or replaced! You have the heat and you have dampness = mold. Hotel might want to check the ventilation from AC Unit as well. I know about MOLD. I read about it because I have no choice. Finally, the location, it wasn’t walkable to Luneta Park or other places. You need to get a tricycle or a taxi. The cost is 150 php. Others will charge you 250 php or 300 php. Walk away from them!
Stayed 2 nights in Mar 2024
Response from Ella Manayan Asst. Front Office Manager on Mar 16, 2024
Dear Ms. Victoria,Thank you for taking the time to post a review. Please accept our apologies for the inconveniences you encountered during your stay. We are taking these concerns seriously and thoroughly discussed them with our colleagues. Looking forward to giving you a more favorable stay.Best regards,

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, amenities
The room is very well designed but the mattress was worn out. The water in the shower was lukewarm. And the aircon could not keep the room cool.
Stayed 1 night in Mar 2024
Response from Ella Manayan Asst. Front Office Manager on Mar 12, 2024
Dear Mr. Warchol,Thank you for taking time to post a review. Looking forward to giving you a more favorable stay.Best regards,

6/10 Okay

Emmanuel, New Brighton

Traveled with family
Limited transpo at night
Stayed 4 nights in Feb 2024
Response from Ella Manayan Asst. Front Office Manager on Mar 12, 2024
Dear Mr. Emmanuel,Thank you for taking time to post a review. Looking forward to giving you a more favorable stay.Best regards,

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenery and Service was Excellent.
Stayed 1 night in Feb 2024
Response from Arish Gonzales / Asst. Front Office Manager on Mar 7, 2024
Dear Mr. James,Thank you for taking time to post a review and for giving us a perfect score of 5. Looking forward to welcoming you back soon.Best regards,Arish GonzalesAsst. Front Office Manager

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back
The staff was professional and attentive to my requests. The in wall aquarium is awesome. Walking distance to all your desires: mall, restaurants, pubs and clubs. I suggest you to call them for car service. Taxis will charge twice the fare from the airport.
Stayed 2 nights in Feb 2024
Response from Arish Gonzales / Asst. Front Office Manager on Feb 28, 2024
Dear Mr. Ernest,Thank you for taking time to post a review and for giving us a perfect score of 10. Looking forward to welcoming you back soon.Best regards,

8/10 Good

Zorayda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our night stay in the Aqua Family Room. Our room was beautiful. What let our stay down was the Cold Swimming Pool on the outside of the building and the Restaurant service. The service from the staff was poor, Except for Francis from the White Moon Bar, his service and expertise was amazing. He went out of his way to keep checking on us during our meals, in the restaurant area not the bar, and to make sure we all had drinks and to check on our food wait. If I could give him 5stars I would. Our Breakfast room service in the morning was quoted a 15minute wait, we waited 1hr for it to be delivered and everything was cold on all 4 meals. In saying this we would stay there again the next time we visit the Philippines and hope that Francis is still employed to say Hi to and that your other restaurant staff work quicker and better instead of all standing around talking so much.
Stayed 1 night in Feb 2024
Response from Arish Gonzales / Asst. Front Office Manager on Feb 28, 2024
Dear Ms. Zorayda,Thank you for taking time to post a review. Looking forward to giving you a more favorable stay.Best regards,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Feb 2024
Response from Ella Manayan / Asst. Front Office Manager on Feb 26, 2024
Dear Mr. Ray,Thank you for taking time to post a review and for giving us a perfect score of 10. Looking forward to welcoming you back soon.Best regards,

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We didnt like the pool, how far away it was, and the area around it. No wonder why nobody used it.
Stayed 2 nights in Feb 2024
Response from Arish Gonzales / Asst. Front Office Manager on Feb 22, 2024
Dear Mr. John,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,

2/10 Terrible

Hiromi

Stayed 1 night in Feb 2024
Response from Arish Gonzales / Asst. Front Office Manager on Feb 21, 2024
Dear Mr. Hiromi,Thank you for taking the time to post review. We are sorry to hear about the experience you had on your reservation. We would like to a detailed account of your experience so we can properly address your concern. You may get in touch with us through our website. Best regards,

8/10 Good

EFFIE

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Inside a marine park . Great view of Manila bay . Floor to ceiling rooms . Spacious rooms . Staff accommodating
Stayed 1 night in Feb 2024
Response from Arish Gonzales / Asst. Front Office Manager on Feb 9, 2024
Dear Ms. Effie,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,

6/10 Okay

David

Hotel is fine but a bit isolated
Stayed 2 nights in Jan 2024
Response from Arish Gonzales / Asst. Front Office Manager on Feb 7, 2024
Dear Mr. David,Thank you for taking time to post a review. Looking forward to welcoming you back soon. Best regards,

10/10 Excellent

Zenaida, Washington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Arish Gonzales / Asst. Front Office Manager on Feb 7, 2024
Dear Ms. Zenaida,Thank you for taking time to post a review and for giving us a perfect score of 5. Looking forward to welcoming you back soon.Best regards,

8/10 Good

Ryan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Amazing place smelly sheet and pillow
Pillows and blanket smelled like food and was too tired to argue or get another room. Told them in morning and they just brushed me off
Stayed 1 night in Jan 2024
Response from Arish Gonzales / Asst. Front Office Manager on Feb 7, 2024
Dear Mr. Ryan,Thank you for taking the time to post a review. Please accept our apologies for the inconveniences you encountered during your stay. We are taking these concerns seriously and thoroughly discussed them with our colleagues. Best regards,

10/10 Excellent

Johnny

Stayed 1 night in Jan 2024
Response from Arish Gonzales / Asst. Front Office Manager on Jan 25, 2024
Dear Mr. Johnny,Thank you for taking time to post a review and for giving us a perfect score of 10. Looking forward to welcoming you back soon.Best regards,

6/10 Okay

Ashlee

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
Cockroach found in room also the walls are very thin sp i can hear other guests talking.
Stayed 2 nights in Jan 2024
Response from Arish Gonzales Asst. Front Office Manager on Jan 10, 2024
Dear Ms. Ashlee,We are sorry that you were disappointed during your recent visit with us. It is certainly not the experience we want our guests to leave with. I have shared this concern to our Executive Housekeeper to avoid recurrence of this incident. Looking forward to giving you a more favorable stay.Best regards,

2/10 Terrible

Angela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not able to enjoy stay properly
Stayed 2 nights in Jan 2024
Response from Arish Gonzales Asst. Front Office Manager on Jan 10, 2024
Dear Ms. Angela,Thank you for taking the time to post review. We are disappointed to hear about the experience you had on your reservation. We would like to a detailed account of your experience so we can properly address your concern. You may get in touch with us through our website.Best regards,

6/10 Okay

Florence

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Service at the restaurant was terrible! They only had 5 items on their menu. Would not recommend to eat there.
Stayed 1 night in Dec 2023
Response from Arish Gonzales Asst. Front Office Manager on Jan 10, 2024
Dear Ms. Florence,Thank you for taking the time to write this review. It's always disappointing to read when guests have not enjoyed their stay and that areas of the property have fallen short of their expectations. We took serious note of your feedback and we deeply apologize for all the inconveniences you encountered during your stay with us. Looking forward to giving you a more favorable stay.Best regards,

6/10 Okay

Catherine

Traveled with family
Liked: Staff & service
Christmass stay 24 to 26
The room need improvement carpet smells. The hotel is not well maintain for a christmass eve stay not so magical it's lonely when ocean park close no light outside the hotel for christmass spirit it's ghost town mode. The breakfast selection poor.. pool area not so maintain ...The crew are super nice
Stayed 2 nights in Dec 2023
Response from Arish Gonzales Asst. Front Office Manager on Jan 10, 2024
Dear Ms. Catherine,Thank you for taking the time to write this review. It's always disappointing to read when guests have not enjoyed their stay and that areas of the property have fallen short of their expectations. We took serious note of your feedback and we deeply apologize for all the inconveniences you encountered during your stay with us. Looking forward to giving you a more favorable stay.Best regards,

4/10 Poor

Robby

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Great family room & ocean view. We’re very happy with the spacious, clean room. The hallways smelled bad. The breakfast buffet is very disappointing. No coffee, no fruits, no forks ..when we showed up at 9am.
Stayed 1 night in Dec 2023
Response from Arish Gonzales Asst. Front Office Manager on Jan 10, 2024
Dear Mr. Robby,Thank you for taking the time to write this review. It's always disappointing to read when guests have not enjoyed their stay and that areas of the property have fallen short of their expectations. We took serious note of your feedback and we deeply apologize for all the inconveniences you encountered during your stay with us. Looking forward to giving you a more favorable stay.Best regards,

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Arish Gonzales / Asst. Front Office Manager on Feb 1, 2024
Dear Mr. Manuel,Thank you for taking time to post a review and for giving us a perfect score of 10. Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

Bayani

Stayed 2 nights in Dec 2023
Response from Ella Manayan / Asst. Front Office Manager on Jan 17, 2024
Dear Mr. Taligato,Thank you for taking time to post a review and for giving us perfect score of 5. Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

Anna Khristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Arish Gonzales Asst. Front Office Manager on Dec 17, 2023
Dear Ms. Anna,Thank you for taking time to post a review and for giving us a perfect score of 5. Looking forward to welcoming you back soon.Best regards,

4/10 Poor

Romeo

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Arish Gonzales Asst. Front Office Manager on Dec 17, 2023
Dear Mr. Romeo,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,

8/10 Good

Josh

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Arish Gonzales Asst. Front Office Manager on Dec 17, 2023
Dear Mr. Josh,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a nice localm
Stayed 1 night in Dec 2023
Response from Ella on Dec 5, 2023
Dear Mr. Dillion,Thank you for taking time to post a review and for giving us a perfect score of 5. Looking forward to welcoming you back soon.Best regards,Ella ManayanAsst. Front Office Manager

10/10 Excellent

Ma Theresa

Stayed 2 nights in Nov 2023
Response from Arish Gonzales Asst. Front Office Manager on Dec 23, 2023
Dear Ms. Orbase,Thank you for taking time to post a review and for giving us a perfect score of 5. Looking forward to welcoming you back soon.Best regards,

8/10 Good

Lalaine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in aqua room and our kids enjoyed it. The receptionist, bellboys, and room attendants are awesome. They are friendly, and provide an excellent service!
Stayed 3 nights in Nov 2023
Response from Ella Manayan on Nov 28, 2023
Dear Ms. Lalaine,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

John

Stayed 4 nights in Nov 2023
Response from Arish Gonzales Asst. Front Office Manager on Dec 17, 2023
Dear Mr. John,Thank you for taking time to post a review and for giving us a perfect score of 5. Looking forward to welcoming you back soon.Best regards,

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
My husband and I had an enjoyable stay at this hotel. The restaurant downstairs served really good, reasonably priced food. Our only complaint was that our room smelled musky.
Stayed 2 nights in Nov 2023
Response from Arish Gonzales Asst. Front Office Manager on Nov 12, 2023
Dear Ms. Amy,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,

6/10 Okay

Vic

I was expecting good service like the Manila Hotel
Stayed 1 night in Nov 2023
Response from Arish Gonzales Asst. Front Office Manager on Nov 5, 2023
Dear Mr. Vic,Thank you for taking the time to post review. We are sorry to hear about the experience you had on your reservation. We would like to a detailed account of your experience so we can properly address your concern. Best regards,Arish GonzalesAsst. Front Office Manager

8/10 Good

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the Aqua room with the aquarium. Very unique! We were there twice, once on the beginning of our trip and once on the end of our trip to the Philippines. The only thing that had to be fixed was the toilet. We called the front desk and it was fixed almost immediately. Really enjoyed staying there.
Stayed 1 night in Oct 2023
Response from Arish Gonzales / Asst. Front Office Manager on Nov 1, 2023
Dear Ms. Heitkemper,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,Arish GonzalesAsst. Front Office Manager

8/10 Good

Sheila Marie

Stayed 1 night in Oct 2023
Response from Arish Gonzales / Asst. Front Office Manager on Nov 21, 2023
Dear Ms. Shiela,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

Apple Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fish but the style of the comfort room's one door for the shower and for the the bathroom is not good for me.
Stayed 1 night in Oct 2023
Response from Arish Gonzales Asst. Front Office Manager on Oct 27, 2023
Dear Ms. Apple,Thank you for taking time to post a review and for giving us a perfect score of 10. Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

mary jojit

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and convenient
Stayed 3 nights in Oct 2023
Response from Arish Gonzales / Asst. Front Office Manager on Oct 28, 2023
Dear Ms. Mary Jojit,Thank you for taking time to post a review and for giving us a perfect score of 5. Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

ARMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Arish Gonzales Asst. Front Office Manager on Oct 24, 2023
Dear Ms. Armi,Thank you for taking time to post a review and for giving us a perfect score of 10. Looking forward to welcoming you back soon.Best regards,Arish GonzalesAsst. Front Office Manager

8/10 Good

Marjess

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Arish Gonzales Asst. Front Office Manager on Oct 22, 2023
Dear Ms. Marjess,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,Arish GonzalesAsst. Front Office Manager

6/10 Okay

Keziah

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms badly needs urgent refurbishing. Sadly, they charged extra towels.
Stayed 2 nights in Aug 2023
Response from Arish Gonzales / Asst. Front Office Manager on Oct 28, 2023
Dear Ms. Keziah,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,

4/10 Poor

peter

Traveled with partner
Disliked: Property conditions & facilities
Enroute via road near harbor, lots of homeless. Horrible traffic. Didn’t realize it’s attached to their version of sea world, as waiting for service at lower baggage area. Nobody there, but used phone to call. Very tiny room and dated. Bathroom had bad caulking. Single electrical outlet stopped working on 2nd day. Same with phone. They do not provide electrical converters either, and when I asked the front desk didn’t seem to know what it is. Outdoor section was closed due to recent rain. They have some small shops and food concessions similar to street food (eat at your own risk). 2nd floor is real restaurant but didn’t discover it until getaway day. Used room service instead, which was of average quality for 3-star restaurant. Ventured out to waterfront seafood market where you can select shellfish and have restaurants cook it. This is market rate at level of U.S. Lobster is USD $50/pound plus cooking charge. There are crab, mussels, large shrimp too. Pricey but good. $450 for four people including drinks. Manila is a busy, crowded, expensive place, not for everyone. We stayed at a casino hotel earlier and prefer that much more. But had to at least experience Manila for good or bad.
Stayed 2 nights in Aug 2023
Response from Arish Gonzales Asst. Front Office Manager on Oct 14, 2023
Dear Mr. Yee,Thank you for taking time to post a review. Looking forward to giving you a more favorable stay.Best regards,Arish GonzalesAsst. Front Office Manager

6/10 Okay

fred

Traveled with family and small children
The service was not great. The room had a very damp smell. Hardly any fish anymore as we stayed here before and what a difference this time. Room service was excellent.
Stayed 3 nights in Sep 2023
Response from Arish Gonzales Asst. Front Office Manager on Oct 12, 2023
Dear Ms. Ramirez,Thank you for taking the time to post a review. Please accept our apologies for the inconveniences you encountered during your stay. We are taking these concerns seriously and thoroughly discussed them with our colleagues. Looking forward to giving you a more favorable stay.Best regards,

8/10 Good

David

Traveled with partner
Liked: Cleanliness
I think the property is nice. However, checking in really late at night was very convoluted. Also, their breakfast options are not very good for what they are charging.
Stayed 3 nights in Sep 2023
Response from Arish on Sep 29, 2023
Dear Mr. Dipesa,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,Arish GonzalesAsst. Front Office Manager

6/10 Okay

Elvie

Traveled with partner
Disliked: Property conditions & facilities
The room has smell. Bed sheets has some torn and don't smells good and fresh as well as their pillows as well as their decorative pillowd that smells like it haven't washed for long time. It's not worth the price of accommodation. I will not go back there.
Stayed 1 night in Sep 2023
Response from Ella Manayan / Asst. Front Office Manager on Sep 25, 2023
Dear Ms. Rhodes,Thank you for taking time to post a review. Rest assured, that all theses concern will be relayed to the concerned departments. Looking forward to giving you a more favorable stay.Best regards,

10/10 Excellent

min

Stayed 3 nights in Sep 2023
Response from Arish Gonzales Asst. Front Office Manager on Oct 12, 2023
Dear Mr. Kwon,Thank you for taking time to post a review and for giving us a perfect of 5/5. Looking forward to welcoming you back soon.Best regards,