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스위스-벨호텔 블루레인 마닐라 필리핀 여행 후기

3.5 out of 5
스위스-벨호텔 블루레인 마닐라 필리핀
609 Tomas Mapua St. Sta. Cruz, Manila

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 27개 이용 후기 중 13개" "
평점 8 - 좋아요. 27개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 27개 이용 후기 중 3개" "
평점 4 - 별로예요. 27개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 27개 이용 후기 중 3개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

JI-WOONG 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
차이나타운데 몇 않되는 깨긋하고 시설 좋은 호텔
차이나타운에서 고객사 미팅이 있을때마나다 예약하는 호텔입니다. 근처에 대부분의 호텔들은 오래되었는데 작년에 오픈에서 깨끗하고 접근성이 좋고 직원들도 친절하고 시설도 나름 괜찮습니다.
2018년 8월에 1박 숙박함
답변 제공: The Blulane Hotel Management 님, 2018년 9월 5일
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

10/10 - 훌륭해요

Shadoe 님, Fort Lauderdale

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the property
2024년 4월에 7박 숙박함
답변 제공: Swiss-Belhotel Blulane Team 님, 2024년 4월 15일
Thank you for taking the time to share your feedback with us. We truly appreciate your valuable input as it helps us enhance the overall experience for all our guests. We are all looking forward to have the opportunity to welcome you back to our hotel.

8/10 - 좋아요

Alf

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good clean
2024년 3월에 8박 숙박함
답변 제공: Swiss-Belhotel Blulane Team 님, 2024년 4월 15일
Thank you for taking the time to share your feedback with us. We truly appreciate your valuable input as it helps us enhance the overall experience for all our guests. We are all looking forward to have the opportunity to welcome you back to our hotel.

8/10 - 좋아요

Krystal 님, oakdale

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are actually friendly The only complain is for house keeping .... They will arrange your bed and make your bed when you leave but they will not change your bed sheet , on the 3rd day i ask them to do it they change it all but just wondering why they dont , they dont change your drinking classes as well and the coffee mugs they dont change it every day We spend almost 6 to 7 days there
2024년 3월에 6박 숙박함
답변 제공: Swiss-Belhotel Blulane Team 님, 2024년 5월 8일
Thank you for taking time to write your detailed review. We apologize for the inconvenience caused and we are putting all measures in place to prevent if not eliminate your bad experience. We hope to have the opportunity to welcome you back and to give you a more positive experience .

10/10 - 훌륭해요

Shadoe 님, Fort Lauderdale

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property and staff. The floorboards were cracked but everything was clean and taken care of.
2024년 1월에 8박 숙박함
답변 제공: Swiss-Belhotel Blulane Team 님, 2024년 2월 23일
Thank you for taking the time to share your feedback with us. We truly appreciate your valuable input as it helps us enhance the overall experience for all our guests. We are all looking forward to have the opportunity to welcome you back to our hotel.

2/10 - 너무 별로예요

Froilan

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Unfriendly staff
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Foday

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Swiss hotel is amazing, professional services and staff.
2023년 8월에 2박 숙박함
답변 제공: Swiss-Belhotel Blulane Team 님, 2023년 9월 4일
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel. Team Swiss-Belhotel Blulane.

10/10 - 훌륭해요

Patrick

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room and common areas were very clean. Staff was very friendly and helpful even though I was not the most pleasant person the day I checked in. The area is not for tourists.
2023년 7월에 1박 숙박함
답변 제공: Team Swiss-Belhotel Blulane. 님, 2023년 7월 20일
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel.

10/10 - 훌륭해요

Yuping

Local narrow street, limited dining but Chinatown close and easy to get cheap transport to many attractions. Must see National Museum. Must see Shoe Museum of Marikina also Imelda Marcos shoes displayed, and great shoe factory nearby for inexpensive great designed shoes.
2023년 6월에 3박 숙박함
답변 제공: Team Swiss-Belhotel Blulane 님, 2023년 6월 14일
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel. Team Swiss-Belhotel Blulane

10/10 - 훌륭해요

Evgeni

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2023년 5월에 1박 숙박함
답변 제공: Team Swiss-Belhotel Blulane 님, 2023년 5월 25일
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel.

10/10 - 훌륭해요

Joel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice rooms at an affordable price. Located within walking distance to China Town Manila.
2023년 5월에 4박 숙박함
답변 제공: Swiss-Belhotel Blulane Team 님, 2023년 5월 13일
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel. Team Swiss-Belhotel Blulane

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although located in a pretty scruffy area of Manila, we were pleasantly surprised by the interior of the hotel and the room. The breakfast selection was good and the amenities in the room were excellent - although our shower screen was missing (apparently broken). I was swayed to book this hotel because it had free underground parking - a big plus in Manila. A tight fit but at least the car was secure.
2019년 10월에 1박 숙박함
답변 제공: Swiss-Belhotel Blulane and Team 님, 2019년 10월 20일
We are so pleased to know that you had a great time during your most recent stay at Swiss-Belhotel Blulane and we are all looking forward to have the opportunity to welcome you back to our hotel.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 숙박 시설 상태 및 시설
Near Chinatown , so easy to walk around. However if you drive, the traffic are bad, The surrounding are interesting to look , but street are not orderly.
2019년 9월에 4박 숙박함
답변 제공: Swiss-Belhotel Blulane and Team 님, 2019년 9월 29일
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel.

8/10 - 좋아요

Alfonso

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Like it will return soon keep it up
2019년 6월에 1박 숙박함
답변 제공: Swiss-Belhotel Blulane 님, 2019년 6월 25일
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Bedsheet
I stayed in Room 916, and the bed cover is only 2/3 of the whole bed! I am very sure the housekeeper knew this and just did not bother to use the proper bed sheet to cover the whole bed. I did not take photo hence I am not able to attach here. Please do not put your reputation at risk. Does not mean most of your hotel guests are Chinese Nationals, this kind of service is acceptable.
2019년 5월에 1박 숙박함
답변 제공: Swiss Belhotel Blulane Team 님, 2019년 6월 12일
Dear Valued Guest Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience.This pushes us more to do better next time. We appreciate your recommendation. We hope to have the opportunity to welcome you back and to give you a more positive experience.

4/10 - 별로예요

실제 이용하신 고객

2019년 3월에 2박 숙박함
답변 제공: Swiss-Belhotel Blulane Team 님, 2019년 4월 2일
Thank you for taking time to write your rating. We apologise for any inconvenience caused and we are putting all measures in place to prevent if not eliminate your bad experience. We hope to have the opportunity to welcome you back and to give you a more positive experience .

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
スタッフは典型的フィリピン人で全体に仕事が遅く、私語なども多い
2019년 3월에 2박 숙박함
답변 제공: The Swiss-Belhotel Blulane Team 님, 2019년 4월 1일
Dear Guest, Thank you for taking time to write your detailed review. We apologise for the inconvenience caused and we are putting all measures in place to prevent if not eliminate your bad experience. We hope to have the opportunity to welcome you back and to give you a more positive experience .

8/10 - 좋아요

pierre-henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함
답변 제공: Swiss-belhotel Blulane 님, 2019년 2월 20일
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

10/10 - 훌륭해요

JeffA 님, Yap, FSM

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my 5 days stay at this hotel. Staff were welcoming and nice. Very clean rooms and was just walking distance of the from many eatery. From Chinese cuisine to Thai and several others.
2019년 1월에 4박 숙박함
답변 제공: SWISS BELHOTEL BLULANE MANILA 님, 2019년 2월 1일
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

2/10 - 너무 별로예요

RoWa 님, Germany

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel liegt in Chinatown, nach Einbruch der Dunkelheit eine schlimme Ecke, tagsüber auch nicht angenehm. Zimmer abgewohnt. Nur kaltes Wasser im Bad für mehrere Tage. Service klappt nicht (Vorbestellung Taxi zum Airport und anderes), Abrechnung der Laundry war „leider“ deutlich falsch (zugunsten des Hotels). Unbedingt meiden.
2019년 1월에 3박 숙박함
답변 제공: THE BLULANE HOTEL 님, 2019년 1월 7일
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

10/10 - 훌륭해요

DIVINEDEE 님, GUAM

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
HIGHLY RECOMMENDED! VERY NICE PLACE TO STAY. ALTHOUGH ITS LOCATED IN THE BUSY AREA OF MANILA CHINA TOWN BUT THE IMPORTANT IS WHEN YOU COME BACK TO YOUR ROOM AND ITS SO RELAXING!!! THAT'S THE BEST PART!
2018년 11월에 14박 숙박함
답변 제공: The Blulane Hotel 님, 2018년 11월 30일
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

6/10 - 괜찮아요

Michelle

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
the ac is too noisy
2018년 11월에 5박 숙박함
답변 제공: The Blulanehotel 님, 2018년 11월 20일
We sincerely apologized for the inconvinience that this has caused you. Resassured that we will take action regarding this concern.Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

10/10 - 훌륭해요

GUSTAVO FRANCISCO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Impecable hotel dentro de barrio chino
2018년 11월에 1박 숙박함
답변 제공: The Blulane Hotel 님, 2018년 11월 15일
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

6/10 - 괜찮아요

실제 이용하신 고객

2018년 10월에 4박 숙박함
답변 제공: The Blulane Hotel 님, 2018년 11월 3일
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

10/10 - 훌륭해요

Lily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Dyan 님, 2018년 10월 20일
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

10/10 - 훌륭해요

Chao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
推荐入住
酒店干净、服务热情、饮食可口。
2018년 7월에 5박 숙박함
답변 제공: The Blulane Hotel Management 님, 2018년 8월 6일
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

6/10 - 괜찮아요

Michelle 님, Tahmoor

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Staff not genuine Caters for the rich
This Hotel is beautiful but that's it ! The staff cater to Chinese guests and pretty much ignore any requests and customer service isn't great for Australians . The area isn't good Tyers no shopping or food outlets just an industrial area , we only stayed because we had a free night to redeem , felt out of place and was treated like royalty in Malate at a cheaper hotel . Front desk staff make you feel like they are superior Wrong people working here to give proper Customer Service . We Recommend Hotel Kimberley over this place anytime and it's cheaper.
2018년 6월에 1박 숙박함
답변 제공: The Blulane Hotel Management 님, 2018년 6월 17일
Ni hao! Thank you for sharing your experience with us Michelle. We'll make sure to have a delightful service in every hotel guest no matter what the Nationality is. Thank you for your feedback.