Lobby
Check availability

Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
905 E Lakeshore Dr, Manistique, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 408 reviews" "
Rating 8 - Good. 129 out of 408 reviews" "
Rating 6 - Okay. 42 out of 408 reviews" "
Rating 4 - Poor. 21 out of 408 reviews" "
Rating 2 - Terrible. 6 out of 408 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating for our motorcycle trip, it was raining and we couldn’t get out to downtown, so we got pizza and they allowed us to stay in the lounge to eat and have good time
Stayed 1 night in May 2024
Response from B on May 26, 2024
Dear Ronaldo -We are so glad you enjoyed your pizza and had a good time!We thank you for choosing to stay with us, we hope to see you again soon!Sincerely,

10/10 Excellent

John, Toledo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Becky - GM on May 20, 2024
John-Thank you so much for the five out of five rating!We are so glad you enjoyed your stay with us. We thank you for choosing to stay with us and we hope to see you again soon! Sincerely,

10/10 Excellent

Sue

Liked: Property conditions & facilities
So clean!
Stayed 2 nights in May 2024
Response from Becky - GM on May 19, 2024
Dear Sue-Thank you so much for the 5 out 5 rating, we appreciate it!We are so glad you enjoyed your stay with us!We thank you for choosing to stay with us, we hope to see you again soon!Sincerely,

10/10 Excellent

Rosaura, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh popcorn
Stayed 1 night in May 2024
Response from Becky - GM on May 16, 2024
Thank you so much for the 5 star rating! We are delighted to hear that you enjoyed the fresh popped popcorn that's available in our lobby in the evenings!We thank you for being our guest, we hope to see you again soon!

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly. Hot water, coffee and popcorn available in the evening.
Stayed 1 night in May 2024
Response from Becky - GM on May 12, 2024
Dale-Thank you so much for your post stay review! We are so glad you enjoyed your stay, especially the hot water, coffee and popcorn in the lobby!We thank you for choosing to stay with us and we hope to see you again soon!Sincerely,

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was so friendly and helpful. We were pleased to note that the property was very clean and inviting. Our room was comfortable and we had a nice stay.
Stayed 1 night in May 2024
Response from Becky - GM on May 12, 2024
Dear Karin-Thank you for taking the time to share your experience regarding your recent stay at our Quality Inn & Suites in Manistique.We are delighted to hear that you found our front desk staff to be so friendly and helpful. We are happy to hear that you found our property to be so clean and inviting and your room was comfortable.We thank you for choosing to stay with us, we hope to see you again soon!Sincererly,

10/10 Excellent

vikash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, front desk people were friendly.
Stayed 1 night in May 2024
Response from Becky - GM on May 12, 2024
Dear Vikash-Thank you for your review regarding your recent stay at our Quality Inn & Suites, we appreciate the 5 out of 5 rating!We are so glad you found our hotel to be clean and found our front desk staff to be so friendly.We thank you for choosing to stay with us, we hope to see you again soon!Sincerely, Becky Porter - GM

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good reception clerks. Excellent service and breakfast. Problem with the noisy bathroom fan. Best night sleep while traveling.
Stayed 1 night in Apr 2024
Response from Becky Porter - GM on May 2, 2024
Hi Dale! Thank you so much for your review, we appreciate the great scores you gave us!We are sorry about the noisy fan.We are so glad you had the best night sleep!!We thank you for choosing to stay with us and we hope to see you again soon.Sincerely,

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel, but clean and comfortable
Stayed 2 nights in Apr 2024
Response from Becky - GM on Apr 14, 2024
Dear Adam-Thank you for your review, we appreciate your feedback.We are glad you enjoyed your clean and comfortable room.We thank you for staying with us, we hope to see you again soon!Sincerely,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Becky - GM on Apr 8, 2024
John-Thank you for your review!We are happy to hear you enjoyed your stay with us!We thank you for choosing to say with us, we hope to see you again soon!Sincerely,

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very clean. Great breakfast. Great rooms. Stayed multiple times
Stayed 1 night in Apr 2024
Response from Becky - GM on Apr 7, 2024
Dear Joseph-Thank you so much for your review!We are so glad you enjoyed your clean room and a great breakfast in the morning!We thank you for your continued business, we look forward to seein you again soon!Sincerely,Becky PorterGeneral Manager

10/10 Excellent

Brooke

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There aren't too many lodging options in Manistique and the Quality Inn was great for our weekend stay. Our room was clean and spacious and they accommodated our dog at the last minute. The bed was comfortable as well. The room was a little dated looking, but a coat of a creamy white paint would go a long ways to update the look. The breakfast is your typical hotel continental breakfast, nothing special, but adequate. The water and boardwalk is across the street and everything in Manistique is a short drive from the hotel. We would stay again if we ever find ourselves in need of lodging in Manistique.
Stayed 2 nights in Mar 2024
Response from Becky on Mar 29, 2024
Brooke-Thank you so much for your review.We are so glad you enjoyed your clean and spacious room.We thank you for bein our guest and we hope to see you again!Sincerely,Becky Porter General Manager

10/10 Excellent

Andrew

Friendly front desk service:))
Stayed 1 night in Mar 2024
Response from Becky on Mar 14, 2024
Dear Andrew-Thank you much for the 5/5 score, we really appreciate it! We appreciate your kind words about our staff, we love to hear it!We thank you for being our guest, we hope to see you again soon!Sincerely,Becky Porter General Manager

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Becky - GM on Feb 25, 2024
Dear Clayton-Thank you so much for the great rating!We are so glad you enjoyed your stay with us.We thank you for being our guest, we hope to see you again soon!Sincerely,Becky Porter - GM

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in guy was great
Stayed 1 night in Feb 2024
Response from Becky - GM on Feb 25, 2024
Don-Thank you so much for your review, we really appreciate it!We appreciate your comments on Scott, your check in guy! He really is great with our guests.We thank you for being our guest, we hope to see you again soon!Sincerely,Becky PorterGeneral Manager

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy access
Stayed 1 night in Feb 2024
Response from Becky - GM on Feb 12, 2024
Dear Debbie-We are so glad you enjoyed your stay with us!We thank you for choosing to stay with us and we hope to see you again soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
The lady at the front desk was very helpful and pleasant. There is slushy snow (very slippery) at the area under the canopy at the front of the hotel.
Stayed 1 night in Jan 2024
Response from Becky - GM on Feb 4, 2024
We are so happy to hear the front desk clerk was so helpful and pleasant.We are sorry about the slushy snow under the canopy, we will instruct the front desk and maintenance team to keep a better eye on it. We thank you for bringing this to our attention.We thank you for choosing to stay with us, we hope you will stay with us again!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Becky - GM on Dec 6, 2023
Dear Samantha-Thank you so much for the 10/10 rating! We appreciate it so much!We are so glad you enjoyed your stay with us.We thank you for staying with us!

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Becky - GM on Oct 29, 2023
Dear Neil -Thank you for the 5/5 rating! We appreciate it!We are so glad you enjoyed your stay!We thank you for choosing to stay with us, we hope to see you again soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well-run hotel. Good location along U.S. 2 across the road from Lake Michigan. Would stay there again.
Stayed 1 night in Oct 2023
Response from Becky - GM on Oct 29, 2023
Dear David-Thank you so much for your kind words. We are so glad you enjoyed your stay.Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the area.
Great place in this area over small motels. Was very clean and felt very safe.
Stayed 1 night in Oct 2023
Response from Becky - GM on Oct 29, 2023
Dear Albert -Thank you for the 10/10 rating, we appreciate it!We are so glad you enjoyed your clean room and we are happy you felt safe.We thank you for being our guest!

10/10 Excellent

Gloria, KALAMAZOO, MI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very comfortable. We did experience a little noise from above us, but it did not keep us awake.
Stayed 1 night in Oct 2023
Response from Becky - GM on Oct 20, 2023
Dear Gloria-Thank you for the 5/5 rating! We are so glad you enjoyed your spacious and comfortable room.We are sorry about the noise issue, but glad it did not keep you awake!We thank you for being our guest, we hope to see you again soon!

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Becky - GM on Oct 20, 2023
Dear Sharon -We thank you for rating our hotel, we appreciate the scores! We thank you for choosing to stay with us!

8/10 Good

Jaclyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We were just in town to visit family. Hotel staff was friendly and pleasant.
Stayed 2 nights in Oct 2023
Response from Becky - GM on Oct 20, 2023
Dear Jaclyn-Thank you for choosing to stay with us while in town visiting family!We appreciate your kind words about our staff.We hope to see you again soon!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Becky - GM on Oct 20, 2023
Dear Daniel-Thank you for your review Daniel.We thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Becky - GM on Oct 20, 2023
Thank you for the 10/10 score Linda, we really appreciate it!!

8/10 Good

Zhixian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Becky - GM on Oct 20, 2023
Dear Zhixian-Thank you for taking the time to leave a review regarding your stay.We are glad you enjoyed your stay with us. Next time, please let us know what we could do differently to make your stay more enjoyable for your next visit.We thank you for staying with us, we hope to see you again soon!

8/10 Good

Brenda

Stayed 1 night in Sep 2023
Response from Becky - GM on Dec 3, 2023
Thank you so much for your review!We are so glad you enjoyed your stay.We thank you for choosing to stay with us, we hope to see you again soon!Sincerely

10/10 Excellent

Melodee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was clean,and very up to date,decorated well and in very nice shape. property surrounding this hotel from other businesses was cluttered
Stayed 1 night in Oct 2023
Response from Becky - GM on Oct 20, 2023
Dear Melodee-Thank you for the 5 star rating, we appreciate the great scores! We are so glad you found our hotel to be clean and up to date.We are sorry for the surrounding properties, we have asked them to clean them up a bit but to no avail.We thank you for choosing to stay with us, we hope to see you again soon!

8/10 Good

Patsy

Stayed 1 night in Oct 2023
Response from Becky - GM on Oct 29, 2023
Dear Patsy-Thank you for rating our hotel.We are so glad you enjoyed your stay with us. Next time, please let us know what we could do to get 5/5 rating!We thank you for being our guest, we hope to see you again soon!Sincerely, Becky PorterGeneral Manager

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Becky - GM on Oct 20, 2023
Dear Deborah-We appreciate the 10/10 scores! We are so glad you enjoyed your stay with us!

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff.
Stayed 1 night in Oct 2023
Response from Becky - GM on Oct 20, 2023
Dear Mary-Thank you for the 5/5 rating and your kind words about our staff! We are so glad you enjoyed your stay with us. We thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Rakesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Becky - GM on Oct 20, 2023
Thank you for the 10/10 rating Rakesh!! We really appreciate the great scores!

4/10 Poor

Carol

Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location, good breakfast, upon entering the room we smelled pet urine. Talked with front desk staff she said she'd make a note for maintenance man. That was it. So stinky we had to buy a plugin for wall and a solid for the bathroom. Pets shouldn't be allowed in all hotel rooms. Not everyone wants a pet and we prefer pet free rooms. Not using another property that allows animals.
Stayed 1 night in Sep 2023
Response from Becky - GM on Oct 20, 2023
Dear Carol -We are so sorry for the bad odor in your room. We do try to keep our pets on the 1st floor in a certain area, but sometimes that doesn't always work. We have sent our housekeeping team in to investigate the odor and see what needs to be done to get it taken care of.We thank you for staying with us, we do hope you will give us another chance and stay with us again.

10/10 Excellent

Lindsay, St. Boni

Traveled with partner, Traveled with pets
Liked: Amenities
Pet friendly & close to town
Stayed 1 night in Sep 2023
Response from Becky - GM on Oct 20, 2023
Thank you Lindsay for the 5 star rating!We are so glad you enjoyed your stay with us!

10/10 Excellent

CATHERINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no elevator, but not a big issue. Hotel was clean and roomy. Great tv, large and system worked well. Free popcorn and coffee in lobby, nice for late night snack.
Stayed 1 night in Sep 2023
Response from Becky - GM on Oct 20, 2023
Dear Catherine-Thank you for the 5 star rating!We are so glad you enjoyed your clean and spacious room and our complimentary popcorn and popcorn in the evening.We thank you for being our guest, we hope to see you again soon!Sincerely,

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Becky - GM on Oct 20, 2023
Dear Deborah-Thank you for taking the time to rate our hotel.We are so glad you enjoyed your stay with us, but next time, please let us know what we could do differently to make your stay more enjoyable.We thank you for staying with us!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Becky - GM on Oct 20, 2023
Dear Joseph-Thank you so much for the 5 star rating!We thank you for choosing to stay with us, we hope to see you again soon!Sincerley,

10/10 Excellent

Anna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stop along our way up north. The pet friendly option was wonderful. We appreciated having a safe and clean place to rest with our dog in tow.
Stayed 1 night in Sep 2023
Response from Becky - GM on Sep 28, 2023
Anne- We are so glad you enjoyed your stay with us and was able to bring your fur baby along too!We thank you for staying with us and we hope to see you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Couples Trip to MI
The stay overall was perfect! The bed was a little too firm, but nothing that ruined the trip by any stretch!
Stayed 2 nights in Sep 2023
Response from Becky - GM on Sep 28, 2023
We are so glad you enjoyed your stay with us!We thank you for choosing to stay with us for your couples trip to Michigan! We hope we have the pleasure of seeing you again!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Becky - GM on Sep 28, 2023
Thank you for the great scores Anthony!We are glad you enjoyed your stay.We thank you for choosing to stay with us, we hope to see you again soon!

8/10 Good

Jess

Stayed 1 night in Sep 2023
Response from Becky - GM on Oct 20, 2023
Dear Jess-We are glad you enjoyed your stay with us.Next time, please let us know what we could do differently to make it a 5 star stay!We thank you for choosing to stay with us, we hope to see you again soon!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Becky - GM on Sep 28, 2023
Dear Charles-Thank you for the 10/10 rating! We are so glad you enjoyed your stay with us!We thank you for choosing to stay with us and we hope we have the pleasure of seeing you again!

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Becky - GM on Sep 28, 2023
Dear Kathleen-Thank you for the great scores!We are so glad you enjoyed your stay.We thank you for being our guest, we hope to see you again soon.

4/10 Poor

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Becky - GM on Sep 28, 2023
Dear Michael- We are so sorry you had an unpleasant stay. Next timePlease let the front desk know what we could do differently to make your stay more enjoyable.We hope you will give us a second chance and stay with us again.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything !!
Stayed 1 night in Sep 2023
Response from Becky -GM on Sep 19, 2023
Dear Larry-We are so glad you enjoyed your stay with us!We thank you staying with us, we hope to see you again soon! Sincerely,

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Becky the manager is amazing
Becky was amazing when Hotels.com would not fix my issue. she fixed it and did not charge any extra even though she could have.
Stayed 1 night in Aug 2023
Response from Becky - GM on Sep 18, 2023
Thank you, Scott, for your kind words! We understand that things happen, we try to be as accommodating as we can.We hope to see you soon!

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Becky - GM on Sep 11, 2023
Dear Peter-Thank you for the 5 out of 5 rating, we really appreciate the great scores!We thank you for your business, we hope to see you again soon!

2/10 Terrible

Nicole

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our room so bad of mildew it made myself and my son sick from allergies. All of our clothes and blankets we brought into the room had an odor. I ended going to sleep in the car in middle of night. The staff were amazing.
Stayed 1 night in Sep 2023
Response from Becky - GM on Sep 18, 2023
Dar Nicole-We are so sorry about our allergies. We sent our head housekeeper and our maintenance team in to check out the smell in that room. We haven't had any other complaints about smell in that room at all this summer.We thank you for staying with us, we do hope you will give us another chance and stay with us again.Sincerely,

10/10 Excellent

Raghav

Stayed 2 nights in Sep 2023
Response from Becky - GM on Sep 28, 2023
Thank you so much for the great scores!We are glad you had an enjoyable stay.We thank you for being our guest, we hope to see you again soon!