Find Family Hotels in Manteigas

"Don’t be put off by the rather careworn outside appearance ,inside the hotel is very smart. Staff were friendly and helpful, room large and well equipped, with a balcony. Easy to find and plenty of parking, though hotel is 6 km from town. Very good buffet breakfast included. Only downside was the restaurant. The food was very hit and miss, and we were overcharged for some drinks. There isn’t anywhere else locally to eat. It’s a good base for exploring the area, and we would stay again."

"The quality of the customer service."

"the staff is the best"

"Room & entire premises extremely cold. Central radiators were off. She turned on the AC in the room and set it to cool to 73ºF, but the room was in the 50's. I figured out how to reset it and left for dinner. We returned to no electricity. We had to negotiate a candle. Room was extremely small, only 2 ft on each side of a double bed, which was lumpy. No place for suitcases. She suggested we open them in the car and take in what we needed. Bathroom was clean, but small with no room to put anything. Breakfast was ok, but nothing special."

"Remarkable environment, great amenities, great dining experience and above all a level of service by friendly and intelligent staff that, to be honest, is by far the best I have experienced. I strongly recommend a stay at this hotel. "

"Didn’t start well when receptionist insisted I had prepaid and need to pay again. Still took several minutes after giving them a printed copy of my reservation. When they realised it was their error they were very apologetic but it was still awkward particularly with a big queue building up behind me. Pool facilities great. Bar lovely and bar staff take huge pride, rightly, in their cocktails but service was so slow. An hour to get a beer ordered when sat down for food. Often 20 mins directly at the bar. Tip…order 2 drinks each."

"Staff are customers oriented"

"Lovely hotel - very clean, comfortable and well appointed. Staff very friendly and helpful. Pool is great. The rooms are excellent throughout - especially the comfy beds."

"It was ok the breakfast was good rooms were clean stuff nice the pool needs a big upgrade overall ok "