Mark Cross Vacations

"The hotel is lovely but if youre planning on staying through summer, there is no air conditioning and our room was unbearably hot. They did provide a table fan but it didn't do much to cool the room."

"The location was very peaceful but close to many beautiful places National Trust etc. The bedroom was comfortably furnished with an excellent walk in shower. The lounge / dining area also was very comfortable with a lovely outlook. The breakfast was excellent with plenty of choice. The host was friendly and informative. A really excellent place to stay."

"Lovely hotel great location "

"I had a very good stay., the staff were very attentive,and all meals were excellent"

"Quiet, room was spotless, bed was comfortable and staff were great!"

"Quiet room, good breakfast and friendly helpful staff. Good value for money."

"My stay at the Mercure Hotel in Pembury was okay. My room was on the ground floor and adequate. The bathroom was very clean and cleaned for the three days that I stayed there. The bed was made and the room was clean daily and I have no complaints about it. The room was adequate for my needs.. The only slight grumble I have is that I did not find the staff very friendly. Sometimes there was nobody on reception at all and when I went to check out, I couldn’t see anybody around and was unable to...

"The hotel was beautiful and spacious. When we were there we ate both dinner and breakfast outside which was lovely, again looking over extensive grounds (although oddly the second tier of the garden below the main level was not well maintained at all) However the feel of the place was a bit chaotic and we heard a number of guests complaining about things which should have been easily remedied (tvs not right, AC not entirely working and so on) We had a lovely dinner but one of our servers made...