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Reviews of Danesfield House Hotel And Spa

4 out of 5
Danesfield House Hotel And Spa
Henley Road, Medmenham, Marlow, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 204 out of 345 reviews" "
Rating 8 - Good. 90 out of 345 reviews" "
Rating 6 - Okay. 24 out of 345 reviews" "
Rating 4 - Poor. 21 out of 345 reviews" "
Rating 2 - Terrible. 6 out of 345 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Parul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay for my birthday at Danesfield House Hotel and Spa and the team went above and beyond for the special occasion organising a free room upgrade, plus chocolates & a birthday card in the room. We hadn't been for a few years & I had forgotten what a lovely hotel this is, definitely a great choice for a special, luxurious stay & all the staff provide excellent service.
Stayed 1 night in Apr 2024

6/10 Okay

Gareth

Liked: Property conditions & facilities
Not QUITE FIVE STAR
Stayed 1 night in Apr 2024
Response from Franklyn, Guest Relations Manager on Apr 27, 2024
Dear Gareth,Thank you for taking the time to complete the survey and provide us feedback on your recent stay. Your comments are greatly appreciated and will be used to help us continue to improve. I will be liaising with the relevant heads of department to discuss how we can best implement your feedback to make improvements for the future. Thank you once again for your feedback, and I hope I will have the opportunity to welcome you back personally in the near future to see some of the improvements we have made. Kind regards, FranklynGuest Relations Manager

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Franklyn, Guest Relations Manager on Apr 6, 2024
Dear Leon,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT SERVICE WITH NOTHING BEING TOO MUCH TROUBLE
Stayed 2 nights in Mar 2024
Response from Franklyn, Guest Relations Manager on Mar 22, 2024
Dear Colin, Thank you for leaving such an incredible review after your recent stay with us, I am truly pleased to read how great your overall experience was and please rest assured I will pass this on to the team to read. Thank you for choosing to stay with us and I hope to have the opportunity to welcome you back to Danesfield House in the future. Kind regards, Franklyn Guest Relations Manager

10/10 Excellent

Katerina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 1 night in Feb 2024
Response from Franklyn, Guest Relations Manager on Feb 28, 2024
Dear Katerina,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

2/10 Terrible

Simon

Stayed 1 night in Feb 2024
Response from Franklyn, Guest Relations Manager on Feb 20, 2024
Dear Simon,Thank you for taking the time to provide us with feedback on your recent stay. Your comments are greatly appreciated and will be used to help us continue to improve. I will be liaising with the relevant heads of department to discuss how we can best implement your feedback to make improvements for the future. Thank you once again for your feedback, and I hope I will have the opportunity to welcome you back personally in the near future to see some of the improvements we have made. Kind regards, Franklyn, Guest Relations Manager

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. The staff made this trip, the beautiful building topped it off. A wholly fulfilling evening.
Stayed 1 night in Feb 2024
Response from Franklyn, Guest Relations Manager on Feb 20, 2024
Dear Oliver,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Amy

Stayed 1 night in Feb 2024
Response from Franklyn, Guest Relations Manager on Feb 20, 2024
Dear Amy,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Prabhjinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is fab The rooms need a bit or modernisation - we struggled with a plug point :)
Stayed 2 nights in Dec 2023
Response from Franklyn, Guest Relations Manager on Feb 20, 2024
Dear Prabhjinder,Thank you for your incredible review from your most recent visit and comments towards the spa. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Vincent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than excellent
Better than excellent, the best hotel I've ever stayed in for everything from Location, Staff welcome, Restaurant and facilities
Stayed 1 night in Feb 2024
Response from Franklyn, Guest Relations Manager on Feb 20, 2024
Dear Vincent,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was a wonderful experience. Will definitely recommend.
Stayed 1 night in Jan 2024
Response from Franklyn, Guest Relations Manager on Feb 8, 2024
Dear Shan,Thank you for taking the time to leave feedback after you recent, I am glad to read how much you enjoyed your stay and I will pass this on to the team to read. Thank you for choosing to stay with us and I hope to have the opportunity to welcome you back to Danesfield House in the future. Kind regards,FranklynGuest Relations Manager

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place for a retreat
Beautiful place, very welcoming, friendly & attentative staff, gorgeous grounds. Great spa facilities were good with big pool. Unfortunately the steam room was out of order. Enjoyed a lovely facial too. Breakfast was good but evening meal halibut was overcooked. Would stay again however.
Stayed 2 nights in Jan 2024
Response from Franklyn Chipindu, Guest Relations Manager. on Jan 22, 2024
Dear Emma,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Franklyn, Guest Relations Manager on Jan 12, 2024
Dear Brian,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Tim

Stayed 1 night in Dec 2023
Response from Franklyn, Guest Relations Manager on Jan 12, 2024
Dear Tim,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Denis John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Franklyn, Guest Relations Manager on Feb 20, 2024
Dear Denis,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and attentive staff who are always happy to help. Delicious food. Nice grounds to stroll around
Stayed 1 night in Dec 2023
Response from Franklyn, Guest Relations Manager on Dec 28, 2023
Dear Alex,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Dec 28, 2023
Dear James,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

6/10 Okay

Daniel, London

Traveled with partner
Disliked: Property conditions & facilities
A middling country house estate that doesn't quite hit the mark. Rooms could do with a facelift (mould and peeling paint in bathroom, lack of PowerPoints in convenient places, scratched furniture and springy bed). Service was ok, but lacked a luxury touch. The spa facilities were the highlight, but even this was a bit dated. Decided not to spend any further money with food and beverage at the property, instead making the short hop into Marlow.
Stayed 2 nights in Dec 2023
Response from Franklyn, Guest Relations Manager on Dec 28, 2023
Dear Daniel, Thank you for taking the time to provide us feedback on your recent stay. Your comments are greatly appreciated and will be used to help us continue to improve. I am sorry to read about the issues you had in regards to your bedroom and please note that I will be liaising with the relevant heads of department to discuss how we can best implement your feedback to make improvements for the future. Thank you once again for your feedback, and I hope I will have the opportunity to welcome you back personally in the near future to see some of the improvements we have made. Kind regards, Franklyn Guest Relations Manager

10/10 Excellent

Nigel

Stayed 4 nights in Nov 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Dec 28, 2023
Dear Nigel,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Away from home, greqtvplace to relax and to forget about the city
Stayed 1 night in Oct 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Nov 11, 2023
Dear Olivier,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Oct 31, 2023
Dear Laura,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and i had a lovely stay. The staff were friendly and accommodating. The spa was really nice and relaxing
Stayed 2 nights in Oct 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Oct 31, 2023
Dear Robert,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

aaran

Stayed 1 night in Oct 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Oct 31, 2023
Dear Aaran,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Oct 22, 2023
Dear Nigel,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,FranklynGuest Relations Manager

4/10 Poor

Avner, Tel Aviv

Traveled with family
Disliked: Cleanliness, staff & service
Overall-great hotel,but I had terrible expeibce: The bathroom stinks with horrible smell -that we had to ask for "air smell treatment" The stuff was "un polite " as they ignore my request for our family member's birthday,they simply said "sure" but did Nothing. The customer relation manager ,whom I talked about this inconvenience promised.me that we get rewarded at dinner (which we didn't plan to have at the hotel) but the dinner turn to anightmare (food in quality of a pub and not returant) The waiter made a mistake with our bill,charging us 80£more but after we showed him the mistake he made,he simple brought another bill (which was the correct) with no apologize,no "sorry guesture' he act as if nothing was wrong . The next day,after ANOTHER chat with the stuff,they brought to our room a complementary gift "two small chocolates"(I mean the size of a matchbox) and a bottle of wine (which was even not being cold before ). The breakfast stuff and quality were the only good thing I can say about our stay. So to sum up- Don't come here to celebrate as the stuff will not co-operate. Don't agree to a room at the ground floor in the north side(by the garbich) Check your bill very carefully
Stayed 2 nights in Oct 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Oct 22, 2023
Dear Avner,Thank you for taking the time to leave a review, I am sorry to read your stay did not live up to it's expectations. It was me who you initially spoke to about the birthday request and as I informed you whilst we were in house, had there been a note on the reservation the team would have left something in your room upon your arrival, despite this I still offered you a complimentary bottle of Champagne as well as card and chocolates in the room which you were more than happy with at the time. So of course it is naturally very disappointing to read that despite mine and the teams efforts you still felt like your stay did not live up to your expectations. Thank you once again for taking the time to leave a review and for choosing to stay with us.Kind regards,FranklynGuest Relations Manager

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Sep 24, 2023
Dear Bob, Thank you for taking the time to leave feedback after you recent stay, we value all feedback provided from our guests because it gives us the opportunity to improve our standards. I hope to get the opportunity to welcome you back to Danesfield House in the future.Kind regards,FranklynGuest Relations Manager

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Sep 19, 2023
Dear Steve,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,Franklyn ChipinduGuest Relations Manager

10/10 Excellent

Scott

Stayed 1 night in Sep 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Sep 15, 2023
Dear Scott,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,Franklyn ChipinduGuest Relations Manager

10/10 Excellent

Gail

Stayed 2 nights in Sep 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Sep 15, 2023
Dear Gail,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,Franklyn ChipinduGuest Relations Manager

6/10 Okay

Maureen

Traveled with partner
Disliked: Property conditions & facilities
Beautiful setting, pleasant staff but room was tired with peeling paint on the windows. Bed very comfortable but let down by lack of attention to detail.
Stayed 3 nights in Aug 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Sep 9, 2023
Dear Maureen,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,Franklyn ChipinduGuest Relations Manager

8/10 Good

Zameer

Liked: Cleanliness, staff & service, property conditions & facilities
Had a really lovely stay at the hotel, staff were great. Grounds are lovely. We didn’t eat at the hotel. The communal areas were all well kept and everything was clean. The spa and pool area was lovely with towels, robes and slippers provided. We stayed in a classic room which was clean and the bed was comfy. A little tired though. Overall a great stay and would stay again. Thanks
Stayed 1 night in Aug 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Sep 9, 2023
Dear Zameer, Thank you for your wonderful review from your most recent stay, We value all feedback given as it enables us to further improve our guests stay. I will make sure your comments are passed on to the team to read and I know they will be delighted to hear your comments. I hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future. Kind regards, Franklyn Guest Relations Manager

10/10 Excellent

Elias, Tel Aviv

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Sep 9, 2023
Dear Elias,Thank you for your review from your most recent visit, all feedback given is valued as it enables us to further Improve our standards. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,Franklyn ChipinduGuest Relations Manager

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and property. Spa and swimming pool was lovely. Friendly and present staff.
Stayed 1 night in Aug 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Sep 9, 2023
Dear Joshua, Wow! Thank you for your wonderful review from your most recent stay, I will make sure your comments are passed on to the team to read and I know they will be delighted to hear your lovely feedback. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future. Kind regards, Franklyn Guest Relations Manager

10/10 Excellent

Vincent, Leicester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and hotel was also lovely. Gardens were great, we really enjoyed walking round them. Spa was nice and pool a great size. Only negative was breakfast arrived a little cold on both days, maybe heating the plates should be considered. Lunch and evening meals were very good. We will definitely go back.
Stayed 2 nights in Aug 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Aug 16, 2023
Dear Vincent,Thank you for taking the time to leave feedback. I am glad to read how much you enjoyed your stay as the team always go above and beyond to ensure each guest leaves with content. I hope to get the opportunity to welcome you back to Danesfield House in the future. Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Marc

Stayed 1 night in Aug 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Aug 16, 2023
Dear Marc,Thank you for your Lovely review from your most recent visit. I am glad to read how much you enjoyed your stay and on such a special occasion. All feedback given is valued as it enables us to further Improve our standards. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,Franklyn ChipinduGuest Relations Manager

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just spent 3 nights at Danesfield House as we were ending our UK trip and waiting for our flight home from Heathrow. This turned out to be the best part of our whole trip! It is an absolutely gorgeous property. We enjoyed a fabulous breakfast, and I do mean fabulous, every morning. The view from the restaurant and terrace is breathtaking. Our room was beautiful, and spotless, full of charm, but with modern amenities ( a beautiful bathroom). If you choose to stay here, you will not be disappointed !!
Stayed 3 nights in Aug 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Aug 9, 2023
Dear Carol,Thank you for your Lovely review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,Franklyn ChipinduGuest Relations Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical and Marvellous Stay in Medmenham
One of my favourite places to get away for a short break in a beautiful River Thames setting. I particularly love the spa here. The pool decor is palatial and elegant, with views over the grounds and the cleanliness is of a high standard here. The jacuzzi was out of order on this trip, but the deep floor standing bath and rainfall shower in my room were a bonus. The grounds are magical, with secret nooks to sit awhile and pathways leading to the viewpoint over the Thames. The hotel is elegant, offering a wonderful, warm and friendly service and little 5 star touches that make your stay extra special. This is the kind of hotel where guests are considerate of others and everywhere is peaceful. The only sound you will hear are the geese on the river below and flying by. If you are lucky you may see the red kites which live in the area. My room was quiet, comfortable and offered everything one could need. Colour changing mood lighting was fun. I don't usually sleep well in hotels, but I had one of the deepest sleep. I love staying here and I'm already planning my next visit. I recommend spending some time in the grounds to truly appreciate Danesfield.
Water feature, grounds at Danesfield House
Stayed 1 night in Aug 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Aug 6, 2023
Dear valued guest,Wow! thank you so much for taking the time to leave such wonderful feedback. I am truly pleased to read how much you enjoyed your stay and please rest assured your comments will be relayed to the team to read. When you plan your next visit then please book with myself directly and I will make sure you are well looked after by our entire team. Thank you once again and I hope to have the opportunity to greet you personally in the future. Kind regards,FranklynGuest Relations Manager

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would book again
Beautiful location and property, staff were absolutely brilliant and efficient. Fantastic breakfast service. The SPA and services were very good and the amenities available were also good quality.
Stayed 1 night in Jul 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Aug 6, 2023
Dear valued guest, Thank you so much for you feedback, I am glad to read how much you enjoyed your stay with us. I will pass this on for the team to read and I am sure they will be thrilled. I hope to have the opportunity to welcome you back to Danesfield House in the future. Kind regards, Franklyn Guest Relations Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Jul 31, 2023
Dear Brian,Thank you for your Lovely review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,Franklyn ChipinduGuest Relations Manager

8/10 Good

Diane, Tonbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Jul 31, 2023
Dear Diane,Thank you for your Lovely review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,Franklyn ChipinduGuest Relations Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful danesfield house
Stayed many times. Always friendly staff and great service and excellent facilities and will be coming back soon.
Stayed 1 night in Jul 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Jul 31, 2023
Dear Brian,Thank you so much for taking the time to leave a review, we appreciate all feedback given. It's wonderful to read how much you enjoyed your stay and please rest assured that I will pass your comments to the team. I hope to get the chance to welcome you back to Danesfield House in the future.Kindest regards,FranklynGuest Relations Manager

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely stay for my partners birthdays. The check in process was smooth and welcoming. Our room was lovely and had everything you need. The spa was beautiful and relaxing as were the grounds. Whilst we only ate at the hotel at breakfast the food was exquisite and plenty of choice.
Stayed 2 nights in Jul 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Jul 27, 2023
Dear Joanne,Thank you for taking the time to leave feedback after your recent stay. I am truly glad to read how much you enjoyed your stay and the facilities we have to offer. I will pass on your feedback to the team and I know they will be thrilled to read your comments. I hope to have the opportunity to welcome you back to Danesfield House in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Loved it and we will be back.
Stayed 2 nights in Jul 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Jul 27, 2023
Dear Mark,Thank you so much for leaving a brilliant review! I will pass on your comments to the team to read and when you wish to make another reservation please book this with myself and I will ensure you are well looked after by all the team. Kind regards,FranklynGuest Relations Manager

6/10 Okay

Rachna

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Jul 27, 2023
Dear Rachna,Thank you for taking the time to provide us feedback on your recent stay. Your comments are greatly appreciated and will be used to help us continue to improve. I will be liaising with the relevant heads of department to discuss how we can best implement your feedback to make improvements for the future. Thank you once again for your feedback, and I hope I will have the opportunity to welcome you back personally in the near future to see some of the improvements we have made. Kind regards, Franklyn, Guest Relations Manager

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Beautiful place to stay. Great views, comfortable bed. Very relaxing one night stay
Stayed 1 night in Jul 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Jul 17, 2023
Dear Jane,Thank you for your Lovely review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,Franklyn ChipinduGuest Relations Manager

10/10 Excellent

Mary Ann, valencia

Stayed 1 night in Jul 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Aug 6, 2023
Dear Mary Ann,Thank you so much for your feedback and I am glad you enjoyed your stay with us. I hope to have the opportunity to welcome you back to Danesfield House in the future. Kind regards,FranklynGuest Relations Manager

10/10 Excellent

Kashika

Stayed 1 night in Jul 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Jul 17, 2023
Dear Kashika,Thank you for your Lovely review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,Franklyn ChipinduGuest Relations Manager

8/10 Good

I P

Stayed 1 night in Jul 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Jul 17, 2023
Dear Valued guest,Thank you for your Lovely review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,Franklyn ChipinduGuest Relations Manager

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff (john in restaurant is superb) along with young reception staff. I stayed in both a modern room (pricier) and traditional room and prefer charm of traditional. Breakfast wonderful and only snag is it’s a $50 cab to Henley and no bikes nor bike able to surrounding areas so car a must
Stayed 3 nights in Jun 2023
Response from Franklyn Chipindu, Guest Relations Manager. on Jul 2, 2023
Dear Christy, On behalf of our entire team, thank you for your feedback and I'm truly pleased to read how much you enjoyed your stay. Please rest assured your comments will be passed to the team to read, I hope to have the opportunity to welcome you back to Danesfield House in the future. Kind regards, Franklyn Guest Relations Manager