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Graha Ayu Hotel

3.0 star property
Hotel in Mataram with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Graha Ayu Hotel

Desk, rollaway beds
Outdoor pool
Exterior
Superior Room | Desk, rollaway beds
Dining
Graha Ayu Hotel creates a quiet retreat in the city center. Guests can cool off in the outdoor pool or wander through garden grounds before dining at one of the on-site restaurants. Past visitors particularly appreciate the attentive staff who help make stays memorable.

Reviews

5.0 out of 10

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
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Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Desk, rollaway beds

Superior Room

Highlights

Air conditioning
TV
Rollaway/extra beds
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Desk, rollaway beds

Deluxe Room

Highlights

Air conditioning
LED TV
Rollaway/extra beds
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Desk, rollaway beds

Family Room

Highlights

Air conditioning
TV
Rollaway/extra beds
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 45 sq m
  • Sleeps 4
  • 2 King Beds
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About the neighborhood

Map
Jl. Ismail Marzuki No.5, Mataram, Lombok

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

About this property

Graha Ayu Hotel

Hotel in the city center
A coffee shop/cafe, a garden, and a restaurant are just a few of the amenities provided at Graha Ayu Hotel. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and a 24-hour front desk
  • 2 meeting rooms
Room features
All 93 rooms feature comforts such as air conditioning, in addition to amenities like free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Rollaway/extra beds, cable channels, and daily housekeeping

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden

More

  • 2 floors

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 250000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Graha Ayu Hotel Mataram
Graha Ayu Hotel
Graha Ayu Mataram
Graha Ayu
Graha Ayu Hotel Lombok/Mataram
Graha Ayu Hotel Hotel
Graha Ayu Hotel Mataram
Graha Ayu Hotel Hotel Mataram

Frequently asked questions

Does Graha Ayu Hotel have a pool?

Yes, this property has an outdoor pool.

Is Graha Ayu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Graha Ayu Hotel?

Self parking is free at this property.

What time is check-in at Graha Ayu Hotel?

Check-in start time: 1 PM; Check-in end time: 1 AM.

What time is check-out at Graha Ayu Hotel?

Check-out is at noon.

Does Graha Ayu Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Graha Ayu Hotel located?

Located in the heart of Mataram, this hotel is within 1 mi (2 km) of Mataram Mall and Pura Meru. Lombok Epicentrum Mall and Mayura Park are also within 2 mi (3 km).

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Reviews

Graha Ayu Hotel Reviews

5.0

4.6

Cleanliness

3.4

Location

6.0

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

Reviews

6/10 Okay

Louise

Liked: Staff & service, room comfort

Ikke det bedste, ikke det værste

Dårlig wifi, og myrer overalt. Der var heller ingen liggestole ved poolen. Maden var også dyr. Servicen var i top og poolen var lækker.

2/10 Terrible

Tim R.

Disliked: Cleanliness, staff & service

dont do it

1 .the hotel was next to a couple of mosques,so you had praying on load speaker from 5 am ,5 times a day 7 days a week. 2.i left some money in a bag in a flight wallet ,locked the door and went to have a coffee ,came back to 2 cleaners in my room ,1 looking more like a lookout for the other , they remade the bed i slept in even though i was checking out and they remade the other bed that had food stains on it,when they left i noticed ,some of the money in the wallet id just counted was less than before i went for my coffee,taking some not all is a bit of a common trick over there so as to not raise suspicion and to make the victim second guess themselves,a common trick over there. 3. i was booked in for 7 days,i cancelled after 1st day am in the process of trying to get a refund.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

싸지만 친절한과 편안함

대체로 직원들이 매우 친절하나 청결은 조금 부족. 옆에 사원이있어 새벽에 기도음악으로 시끄러움. 하지만 힐링을 위한 여행이 아니라면 그 또한 장점일듯.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Horrible place. The pictures on this site is not even the same hotel. Do NOT stay here.