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Hat Motel

2.5 star property
A welcoming retreat in the heart of downtown where guests find all the comforts of home plus convenient barbecue grills for outdoor cooking

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Hat Motel, in the city center, offers essential comforts for a seamless stay. Guests enjoy practical laundry facilities, reliable free WiFi, and convenient self-parking. The barbecue grills add a homey touch for outdoor evening meals.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CAD 7 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 66 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 7 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hat Motel pet-friendly?

Yes, Hat Motel allows dogs (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a fee of CAD 7 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hat Motel?

Check-in start time: 3 PM; Check-in end time: 9:00 PM.

What time is check-out at Hat Motel?

Check-out is at 11 AM.

Where is Hat Motel located?

Located in the heart of Medicine Hat, this motel is within 2 mi (3 km) of Medicine Hat Musical Theatre Playhouse, Esplanade Arts and Heritage Centre, and Riverside Veterans' Memorial Park. Medicine Hat Curling Club and Saratoga Dog Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

6.8

Cleanliness

7.6

Location

7.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 13 out of 57 reviews
Rating 8 - Good. 14 out of 57 reviews
Rating 6 - Okay. 11 out of 57 reviews
Rating 4 - Poor. 7 out of 57 reviews
Rating 2 - Terrible. 12 out of 57 reviews

Reviews

Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Older area, but very convienient. Nice people.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Maritza

Liked: Cleanliness, staff & service, room comfort
The people arre extremely attentive and friendly. Great service
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside of the rooms is actually very well done and there are even stoves available for cooking if needed. It was also quiet and everything went well.
Stayed 1 night in Aug 2022
Verified

8/10 Good

antima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Although some small detailing can be added at no extra cost which will make guest stay more enjoy ke.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Ernie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aged motel, but with heart.

This motel is near the end of its life. While the owners are doing their best to operate, the buildings are deteriorating far beyond the ability to repair. The price does reflect this, and when budget is a factor, Hat Motel is better than a hostel.
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good as usually, neighbouring rooms were loud at 2AM though
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Tarja

Liked: Staff & service, amenities, property conditions & facilities
Good size fridge, lots of kitchen supplies. Very small rooms, took half the night to cool down the rooms.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

R

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were bugs in the bed. Staff was great and offered instant refund
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, single bed, smelly, with burn holes in the bed linens. Lack of parking, excessive interruptions by staff, poor shower facilities.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Jerome

Disliked: Staff & service
We never had the chance to check in. Check in time is 3 to 10. We got there at 310 and it was locked up and nobody there. We phoned no answer. We went back at 5. Lock and nobody there. We found another motel.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Jonathon

Disliked: Staff & service, amenities, property conditions & facilities
i did not like very much. it was not worth the price. i would hate to stay there in the winter
Stayed 2 nights in Jul 2022
Verified

4/10 Poor

Peggy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a non-smoking room, but it was obviously used by smokers. It smelled very strongly of smoke and all of the surfaces were covered in nicotine stains.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable experience

I needed a place that was affordable, had kitchen privileges and gave me privacy. I am going through some medical procedures and when I get tired, I need to rest. HAT MOTEL allowed me to do that. The building is old, but the shower was hot, fridge and stove worked. The staff took care of me and assisted me like family would. But they did not ask as many questions as family did. If you want a clean living area that allows you comfort and peace, this is the place. If you are looking for luxury, you wont be happy. Myself, I will be back in the spring. The staff and front desk was kind and helpful. I wish I could have taken them back home with me!!
Stayed 11 nights in Aug 2022
Verified

2/10 Terrible

Stephane

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was so filthy that I had to wash my feet before putting on my socks!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Kimberly

Ok

The room was ok for a quick sleep exterior of building veey dated priced right
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Jason

Liked: Staff & service, room comfort

Ok

Was ok
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is haunted.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok well the owner resolved a concern very quickly and made arrangements with me on another matter about the stay and it was a very positive experience. If anything about my review seems like it's missing something, it's because Hotels.com sent me this review in Spanish...I'm Canadian, I haven't even mastered French yet... anyways.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like home. Very comfortable. Wonderful staff.
Stayed 8 nights in Jun 2021
Verified

6/10 Okay

Verified traveler

I booked on Expedia based on 2 adults, but was told by the property that the 2nd person was an additional $10/night. The room was a non-smoking room, but smelled very strongly of smoke, and the shower had (what I assumed to be) nicotine staining that dripped yellow when wet. Otherwise, the room was clean enough, the property was quiet, and the air conditioner was effective. Would stay here again in a pinch.
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very warm and welcoming. We had a lovely chat when I was checking in, and he gave me the choice of two rooms. I would definitely recommend for a stop over in Med Hat. It was clean and quiet. For the price you can’t beat it!
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old motel not very clean, knock on door 1 hour before check out time
Stayed 1 night in May 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older motel, it was very clean and, the room came with a little kitchenette. The bed was very comfortable. I was late arriving and had no problem with that. The owner was waiting for my arrival!
Stayed 1 night in Mar 2020
Verified

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Enjoyed the quality of the kitchen appliances, and the cozzy-nes of the room. The outside of the motes looks rough, yet inside it was warm and comfortable. Bed spreads and towels should be changed though, as their state is beyond expiration date.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Jas

Disliked: Staff & service, property conditions & facilities
It was not safe the manager and staff were not on site to hslp in the night when i was locked out of my room. There was zero staff or assistance and i had to call the police to help me get back into my room
Stayed 5 nights in Aug 2019