Far from downtown
Hard to find
Unpaved road about 1 km long which makes the car wrapped with dirt
Dirty floor in the room
A couple of staffs working at the front desk were unkind
In summary, terrible hotel relatively to expensive booking price
It was amazing stay ... beautiful place , heaps to do , werribee zoo next door as well as the werribee mansion.. fantastic definitely be back.
Julianne
2025๋ 7์์ 1๋ฐ ์๋ฐํจ
6/10 - ๊ด์ฐฎ์์
Gerardo
๊ฐ์กฑ ์ฌํ
2025๋ 7์ 3์ผ
์ข์์: ํธ์ ์์ค/์๋น์ค
Hotel was fully booked at the time of stay. We paid a premium to stay one night but were put in a room above the spa and sauna which was very noisy up until 10pm. The blinds were broken. Breakfast was not great.
Love Lancemore Mansion, such a convenient place after an exhausting day at the zoo. Staff were excellent and friendly. Quiet and serenity environment. Definitely felt rested.
Very tired, definitely needs a renovation. Definitely not 5* quality.
We had to get them to mop our bathroom as there were still stains on the floor.
Swimming pool, steam room & change rooms dirty and very tired.
Layers of dust and cobwebs throughout the building. Overall cleanness was very poor.
Staff all very pleasant and extremely friendly and welcoming.
This property was absolutely breathtaking. Interesting, quintessential Australia. Everything you could want from a visit to Australia all in one place. Staff are great, food is good, the scenery is phenomenal, and the nearby open range zoo is a canโt mess experience.
Wanted rest and peace, left the hotel with more stress and anxiety: this hotel had no hot water and I followed up 6 times without any call backs/solutions. The pool was out of order, the rooms are not soundproof so it was very noisy at night and we could not sleep! Reception showed zero care whatsoever despite the unpleasant experience - this was unacceptable!
The building and service were fantastic with possibly the most comfortable mattresses I have ever experienced in a hotel but the rooms werenโt luxurious - quite tiny and in need of a refurbishment to improve cleanliness