“The hotel was clean, comfortable, and the room itself was very nice. Unfortunately, my experience at check-in wasn't the best. The front desk associate came across as dismissive, particularly when she realized our reservation had been booked through a third-party service. The way she requested an alternative form of payment felt rude and unwelcoming.
Additionally, when we got to our room, there was no shower soap in the bathroom. We called the front desk to request some, but it took nearly two...
“The hotel was clean, comfortable, and the room itself was very nice. Unfortunately, my experience at check-in wasn't the best. The front desk associate came across as dismissive, particularly when she realized our reservation had been booked through a third-party service. The way she requested an alternative form of payment felt rude and unwelcoming.
Additionally, when we got to our room, there was no shower soap in the bathroom. We called the front desk to request some, but it took nearly two...
MICHELLE D