Menlo Park, California hotel rooms at the Starwood Capital

"Only 1 working elevator during my stay, no tissues, hand soap or water cups available in the room. Parking was gated, but access to the gated area required a call to the front desk, which was not explained upon check in. "

"Clean room, clean bathroom and shower but if your looking for breakfast it's only coffee and some kind of bread. Do not expect eggs, bacon, pancakes or any kind of hot food. Parking area very limited."

"Hot tub was out of order. Room was clean, nice, small patio looking out to the marina. No boats in the slips, but nice nonetheless. Great sunrise and sunsets. Breakfast was decent. They had make your own waffles (2 machines), bagels, breakfast pastries, yogurt, oj, cranberry juice, milk, chocolate milk, cereal, oatmeal, fresh fruit, fruit cups, Toast, butter, jam, hard boiled eggs. "

"Need new mattress "

"The hotel is generally great. I’m a retired airline pilot, and I’ve stayed at a ton of Hiltons and a host of other places. I have to address the noise from the airport: of course, jet engines are noisy. Hilton Bayshore has the perfect ‘white noise’ machine right in the rooms in the form of an in-room air-conditioner with a powerful fan. Only problem is, there’s no method for keeping the fan running. So while it’s heating or cooling, the fan runs, but when the selected temp is reached, the fan shuts off. Then all the noises from the airport, and the rest of the hotel, come into play, especially planes taking off. And the self-closing doors close slowly until the last six inches of travel, then slam shut. I’m about the only frequent hotel guest I know that takes care not to allow my room door to slam shut, in case anyone’s trying to sleep. The hotel staff, especially Oscar, who’s been there for like a gajillion years, are fantastic."

"Property was near the airport our surroundings we had Costco near by but didn’t go there to shop. We had IHop, Popeyes, TOGO a sandwich shop and Dunkin Doughnuts near us it was walking distance which was nice. Our hotel was pretty nice our room was clean and they offered free coffee. We used their gym which was really good and very clean! I would go back to stay there again!"

"Great location. Quiet , comfy beds. Nice staff. "

"Staff was very friendly but this hotel is a the worst hotel I have stayed at in over 20 years of in international travel. No hotel in the 21st century should be this squalid. "

"Yes "