Mercer Lake Tours

Our room was ready even though we came early, staff helpful, friendly, place was clean, location close to sights, shops and restaurants downtown, free parking. We enjoyed our stay, highly recommend it.

My first time staying at a posh-looking hotel. I got the king bed and bathtub room. Very nice modern and clean room. Nice views. Love the electric blind and curtain open/close buttons. I never got to use the gym or pool but they have them and the pool room looked quite good. I think they may have parties here? Friday night on my last day the music bass was booming from the 3rd floor up to my room around past 1am. That would probably be my 1 complaint was the music bass reverberation thumping up to my room on the 12th floor--but I wear noise cancelling earbuds to sleep anyway. Oh, and it was a little weird that the hotel entrance was actually in the back alley, but I got used to it and it was a clean alleyway. Next time I should try renting the electric bike or scooter. Their rates are pretty good compared to other bike rental shops in the area, and you get a discount if you're a guest at the hotel. I would book here again, but may try another hotel next time just to compare. Thanks.

First time staying at a Fairmont and absolutely loved this property. After long days of hiking and sight seeing it was so nice to come back to this hotel and relax. Great location and service was amazing. Think I’m a fairmont girl from now on!