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6/10 - 괜찮아요
CATALINA
2026년 10월 4일
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Location is excellent. The place overall is clean and it feels safe. The building seems neglected. Only one elevator worked. Burned out lights in the bedroom. Towels were rags, old, rough, and fraying on all sides, some mold in the bathroom, tub, sink, and toilet pedestal were pasted over with plastic grout(?) but it still showed up. First time a room doesn’t provide an iron or an ironing board. I was told they didn’t have any. After insisting, they brought one that didn’t work. Called again, staff showed up with a tiny (travel size one), stained, but at least it worked. Ironing like in a dorm, on the mattress. They blocked access to the room every day (stayed 2 nights). I had to go to front desk to get the card key activated over and over. Annoying. Specially when one is hot and sweaty and all you want is get in your room and take a shower, one has to wait for the only elevator to go down to the front desk to get the keycard activated, again.
Overall, staff are pleasant, like everyone in Mérida. The building needs some TLC [and new linens].
2026년 10월에 2박 숙박함