메리맥, 뉴햄프셔의 스파가 있는 리조트 및 호텔

“Very nice place, grounds are very well kept. Staff is very friendly & restaurants are excellent”

“I’m extremely disappointed with my stay at this hotel. The A/C in our room was completely broken, and the temperature stayed around 80 degrees the entire time, making it impossible to sleep comfortably. When we brought the issue to staff, manager Emily was dismissive, showed no empathy, and acted like it wasn’t a big deal. No real solution was offered. On top of that, the professionalism of the staff was lacking. Their appearance and overall attitude did not reflect the level of service you...