6/10 - 괜찮아요
Holly
아이를 동반한 가족 여행
2025년 8월 24일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort itself is lovely — peaceful setting, great facilities, and a relaxing vibe overall.
However, the check-in experience could’ve been much better. We arrived at 3:30pm, but no one was around. The dog on-site went off, and ringing the bell only made it worse. We called the resort, and the owner returned — friendly, but no apology.
Our room wasn’t ready either — the cleaner was still finishing up. We gave it another 30 minutes, and all was fine after that.
Without any communication from the resort, we missed out on valuable time up the mountain. On the flip side, if we’d needed the room at 2pm, it could’ve been a real struggle — especially with a toddler.
The advertised check-in time is 2pm, and waiting until 4pm is disappointing.
That said, check-out was easy, and we were sent off with a cheerful corgi, which was much nicer.
A great place overall, but smoother communication expected.
Holly
2025년 8월에 2박 숙박함