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Hotel Novotel Mexico City Santa Fe

4.0 star property
Hotel Novotel Mexico City Santa Fe balances relaxation and adventure with its restaurant, pool, and convenient location near Samara Shops

Choose dates to view prices

Hotel Novotel Mexico City Santa Fe combines eco-certification with upscale comfort near Samara Shops. Guests enjoy international cuisine at 365 restaurant, stay active in the gym, connect with free in-room WiFi, and receive assistance from the multilingual staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩116,833
₩139,615 total
includes taxes & fees
Feb 13 - Feb 14

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Executive Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Eco-friendly toiletries, hair dryer, towels

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Separate bathtub and shower
Private bathroom
  • Sleeps 4
  • 1 King Bed

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  • Free WiFi
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₩203,276 total
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About the neighborhood

Located in Santa Fe, a neighborhood in Mexico City, Hotel Novotel Mexico City Santa Fe is in a shopping district. Samara Shops and Santa Fe Center Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque La Mexicana. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Estadio Azteca. Visit our Mexico City travel guide
Map
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210

What's nearby

  • Espectacular vista aérea del skyline de vivienda frente al Parque La Mexicana, en la Ciudad de México, con un cielo nublado como fondo.
    Parque La Mexicana
    17 min walk - 1.5 km
  • Samara Shops
    3 min walk - 0.3 km
  • Tecnologico de Monterrey - Santa Fe
    8 min walk - 0.8 km
  • Expo Santa Fe Mexico
    10 min walk - 0.9 km
  • Santa Fe Center Mall
    17 min walk - 1.5 km

Getting around

  • Mexico City Buenavista Station
    17 min drive
  • Santa Fé Station
    17 min walk
  • Benito Juarez International Airport (MEX)
    50 min drive

Restaurants

  • Starbucks
    2 min walk
  • McDonald's
    2 min walk
  • Fisher's
    1 min walk
  • Quattro
    1 min walk
  • Vapiano
    1 min walk

About this property

Hotel Novotel Mexico City Santa Fe

Upscale hotel near Expo Santa Fe Mexico
Located close to Samara Shops and Parque La Mexicana, Hotel Novotel Mexico City Santa Fe provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, 365, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool
  • Breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • Multilingual staff, coffee/tea in the lobby, and a banquet hall
  • A front-desk safe, 2 meeting rooms, and a TV in the lobby
Room features
All 148 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Valet parking on site (MXN 120 per day)

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 299 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 365

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 700 square feet of conference space
  • Coworking space

Outdoors

  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 596.30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately MXN 299 per person
  • Valet parking fee: MXN 120 per day
  • Pet fee: MXN 596.30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Mexico Santa Fe
Novotel Mexico Santa Fe
Mexico City Novotel
Novotel Mexico City
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe Hotel
Hotel Novotel Mexico City Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does Hotel Novotel Mexico City Santa Fe have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Novotel Mexico City Santa Fe?

As of Jan 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Novotel Mexico City Santa Fe on Feb 13, 2026 start from ₩116,833, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Novotel Mexico City Santa Fe pet-friendly?

Yes, Hotel Novotel Mexico City Santa Fe allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 596.30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for MXN 120 per day.

What time is check-in at Hotel Novotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Novotel Mexico City Santa Fe?

Check-out is at noon.

Where is Hotel Novotel Mexico City Santa Fe located?

Located in Santa Fe, this hotel is within a 15-minute walk of Samara Shops and Expo Santa Fe Mexico. Parque La Mexicana and Santa Fe Center Mall are also within 1 mi (2 km). Santa Fé Station is 17 minutes by foot.

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Reviews

Hotel Novotel Mexico City Santa Fe Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 479 out of 960 reviews
Rating 8 - Good. 313 out of 960 reviews
Rating 6 - Okay. 100 out of 960 reviews
Rating 4 - Poor. 43 out of 960 reviews
Rating 2 - Terrible. 25 out of 960 reviews

Reviews

10/10 Excellent

Persis

Awesome staff
Stayed 3 nights in Sep 2025

6/10 Okay

Suzanne C

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property under construction, but location to our family and restaurants was what we needed. Place is just ok.
Stayed 3 nights in May 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated rooms are excellent. Great service from friendly staff!
Stayed 4 nights in Apr 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the rooms very confortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Anabell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent place to get rest and enjoy the business area of Santa Fe.
Stayed 1 night in Jul 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area! I was impressed with the staff and their ability to speak with me in English! Great place but disappointed the pool was being renovated. I kept myself busy by walking instead lol.
Stayed 7 nights in Jun 2025

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business meetings in Santa Fe
Stayed 4 nights in Jun 2024

8/10 Good

Gregory Joseph

Liked: Cleanliness, staff & service, amenities
Everything was great except the restaurant which is terrible. Poor breakfast buffet and overpriced poor quality food the rest of the day. Surrounded by excellent food choices and this place needs to step up and become equal.
Stayed 7 nights in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware, so many better hotels options nearby

BEWARE Room and hotel was so old and in need of renovation. The place felt haunted. The gyms equipment should be in a museum, I think it was 50 year old antiques. The staff was okay… only good thing is location. The breakfast was old food, from days ago. I had better food on Rwanda Airlines. Pay 50$ more and you can stay at beautiful mariott across the street.
Stayed 1 night in Sep 2024

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in Santa Fe if you have pets.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Yes excellent service
Stayed 1 night in Dec 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor is very modern and elegant
Stayed 2 nights in Oct 2025

8/10 Good

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Feb 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities
Pillows are too short and high and Ppool was under renos but otherwise a decent place for a work trip.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anabell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and easy to access.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Aug 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet is superb!
Stayed 3 nights in Aug 2023

10/10 Excellent

Francisco Javier Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for an affordable price & quality.
Stayed 1 night in Oct 2023

10/10 Excellent

Maria Teresa Cardoso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for business stay
Stayed 1 night in Aug 2023

8/10 Good

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. I’ve been to other Novotel’s and this one top the list. Love ittttt
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option
Stayed 1 night in Mar 2025

10/10 Excellent

Hassan A

Liked: Cleanliness, staff & service
Location
Stayed 3 nights in Jul 2023

8/10 Good

Livier

Liked: Cleanliness, staff & service, property conditions & facilities
Love being steps to our convention place.
Stayed 2 nights in Jun 2024