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Orchid House Mexico City

4.5 star property
Adults-only hotel with free breakfast and a rooftop terrace

Choose dates to view prices

Orchid House Polanco offers a serene escape from the vibrant energy outside. Guests enjoy continental breakfast, relax at the spa, and take in rooftop views. The property features garden strolls and in-room WiFi, with staff consistently praised for their attentive service.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Air conditioning
  • Housekeeping
  • Parking available

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Master Suite, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

InterContinental Presidente Mexico City by IHG

Polanco
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 2,052 reviews
The price is ₩336,139
₩401,686 total
includes taxes & fees
Dec 13 - Dec 14
InterContinental Presidente Mexico City by IHG
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About the neighborhood

Map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.1 km
  • National Museum of Anthropology - 7 min walk - 0.6 km
  • Paseo de la Reforma - 8 min walk - 0.8 km
  • Parque Zoologico de Chapultepec - 9 min walk - 0.8 km
  • Chapultepec Park - 19 min walk - 1.6 km

Getting around

  • Polanco Station - 11 min walk
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Tierra Garat - ‬3 min walk
  • ‪Cabanna Restaurant - ‬3 min walk
  • ‪Cucurucho Campos Elíseos - ‬1 min walk
  • ‪El Califa - ‬2 min walk
  • ‪Puerto Madero - ‬2 min walk

About this property

Orchid House Mexico City

Luxury hotel near Paseo de la Reforma
Located close to Chapultepec Park and Angel of Independence Monument, Orchid House Mexico City provides free continental breakfast, a rooftop terrace, and a garden. Treat yourself to spa services, such as aromatherapy, a deep-tissue massage, or a facial. The on-site restaurant, Aura, features Italian cuisine. In addition to dry cleaning/laundry services and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Concierge services, tour/ticket assistance, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 50-inch Smart TVs with Netflix and digital channels
  • Wardrobes/closets, heating, and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 7.15 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aura

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Covered self parking fee: USD 7.15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Frequently asked questions

Is Orchid House Mexico City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 7.15 per day.

What time is check-in at Orchid House Mexico City?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Orchid House Mexico City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Orchid House Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 80 per vehicle applies.

Where is Orchid House Mexico City located?

Located in Polanco, this luxury hotel is within 1 mi (2 km) of Paseo de la Reforma and Chapultepec Park. Angel of Independence Monument and Alameda Central are also within 6 mi (10 km). Polanco Station is 11 minutes by foot and Auditorio Station is 13 minutes.

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Orchid House Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 292 out of 399 reviews
Rating 8 - Good. 71 out of 399 reviews
Rating 6 - Okay. 20 out of 399 reviews
Rating 4 - Poor. 9 out of 399 reviews
Rating 2 - Terrible. 7 out of 399 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

DYLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Amilcar Elihu

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with convenient nearby amenities and services. Very clean and quiet neighborhood.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was served by 2 very friendly people. Rooms were very clean There are many excellent restaurants in the neighborhood within easy walking distance. The Orchids are beautiful and well cared for
Stayed 4 nights in Oct 2025

8/10 Good

Mahmood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel. Great location and friendly staff We would go back to stay there
Stayed 4 nights in Feb 2025

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice place
Stayed 4 nights in Feb 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great typical location in a very nice, fancy and quiet area
Stayed 3 nights in May 2025

10/10 Excellent

Hildur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with lovely service and the staff is wonderful!
Stayed 3 nights in Oct 2024

8/10 Good

Ayaila

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique property, Stayed in the room with two double beds - this room has very limited space outside of the beds. It’s not possible to open your suitcase unless you put it up on the bed - outside of this it’s a lovely hotel, great location & lovely staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Flaviano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was very good, Cleaned and the staff is very nice and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Would love to stay here again.
Stayed 2 nights in Oct 2022

10/10 Excellent

Leia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing attention
Stayed 1 night in Oct 2023

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

We really enjoyed our stay here. The hotel is gorgeous and very unique, we always felt safe, and the front desk staff was friendly and helpful. The hotel is located near several restaurants and bars for upscale dining.
Stayed 4 nights in Nov 2023

8/10 Good

Lirio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cute place
Stayed 2 nights in Aug 2022

10/10 Excellent

gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was excellent. We love it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orchid House is perfect for perfect getaway spot. Lovely place with a beautiful setting and wonderful help-full staff. My daughter and I felt safe and ver comfy at Orchid House
Stayed 4 nights in Aug 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in convenient area. Easy to get to many places in the city. Near an upscale shopping area.
Stayed 5 nights in Mar 2023

10/10 Excellent

Klara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a quiet, walkable neighbourhood. Lovely restaurant attached with friendly staff and great food. Fantastic location! We felt very comfortable and safe here! Highly recommend.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay there!

Exceedingly well maintained. Great location. The bed was fabulously comfortable. The staff was most accommodating. Would recommend to anyone.
Stayed 1 night in Feb 2024

10/10 Excellent

Yulymar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely I’ll be back soon, I fell in love with this property, it’s literally a beautiful garden in Polanco. Safe, so many options for dinner around. Loved it!
Stayed 2 nights in Jul 2024

10/10 Excellent

susan h

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful Boutique Hotel.

This is a wonderful boutique hotel well located in Polanco near both the park and the main shopping streets of Polanco. It was easy to get an Uber in minutes from the hotel. The staff were very friendly and helpful, and spoke excellent English. We would definitely stay here again if we were in Mexico City.
Stayed 5 nights in Dec 2022

10/10 Excellent

Odessa Paloma

Liked: Cleanliness, staff & service, property conditions & facilities
This is a gorgeous hotel in a safe and quiet neighbourhood, and is close to key attractions like the Anthropology Museum and Museo Rufino Tamayo. Our room was beautiful but a tight fit for two people with two large suitcases. Staff was super helpful and was kind enough to put in some work to book us a tour through Casa Pedregal (a must-visit for design lovers). Having a restaurant at the hotel was very helpful, and we enjoyed the breakfast that came with our room booking. Quick Uber trips to other great neighbourhoods like Roma Norte.
Stayed 7 nights in Oct 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is everything it promises to be. Orchid House is a lovely, quiet, boutique hôtel with a friendly welcome, a great atmosphere, and amazingly comfortable beds and pillows! We easily walked to the must see attractions and best restaurants in Polanco, and the breakfast that was included in the room rate was the perfect start to each day. I will highly recommend Orchid House to all of our friends, and we will definitely be back!
Stayed 3 nights in Nov 2023

10/10 Excellent

Rosalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the atmosphere and feels like my home away from home. Polanco is a very safe and quiet neighborhood and has a close proximity to restaurants, bars, and shops. We had a room on d second floor that has a terrace overlook the roundabout. I will define recommend Orchid to anyone going to CDMX!
Stayed 5 nights in Dec 2022

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, intimate boutique hotel.

It’s my second time visiting Orchid house and I love it! Shout out to the amazing waiter I had at their restaurant at breakfast, Eduardo! Such kind service. The front desk team as well. I had a few things to be cleaned and they helped me arrange those services and the room of course was lovely. I look forward to visiting again.
Stayed 2 nights in Aug 2022

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room, number 2, was next to the front desk and we could hear noice all day and all night. It was hard to get some rest as the front desk clerk was listening to music or videos, talking, etc...
Stayed 2 nights in Oct 2023