ULIV Apartments Polanco, in fashionable Polanco, offers a quiet haven with a rooftop terrace and garden. Enjoy in-room WiFi, laundry facilities, and attentive concierge services. Guests love the helpful staff and the convenient location near Avenida Presidente Masaryk.
Located in Miguel Hidalgo, a neighborhood in Mexico City, ULIV Apartments Polanco is in the entertainment district and near a metro station. Palacio de Bellas Artes and Frida Kahlo Museum are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
539 Av. Ejército Nacional Mexicano, Granada, Mexico City, CDMX, 11520
What's nearby
Avenida Presidente Masaryk
7 min walk - 0.6 km
Antara Polanco
12 min walk - 1.0 km
Paseo de la Reforma
19 min walk - 1.6 km
Hospital Español
7 min walk - 0.6 km
Spanish Consulate General
9 min walk - 0.8 km
Getting around
Polanco Station
8 min walk
Mexico City Buenavista Station
15 min drive
Benito Juarez International Airport (MEX)
29 min drive
Restaurants
Starbucks
2 min walk
Signora Mariola
1 min walk
El Gringo Naco
2 min walk
KFC
3 min walk
Lago Meru
3 min walk
About this property
ULIV Apartments Polanco
Along with a fitness center, this aparthotel has a rooftop terrace and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a coffee/tea maker and a dining table. Weekly housekeeping is available.
ULIV Apartments Polanco offers 64 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 42-inch Smart televisions come with digital channels. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
Designated smoking areas
Services and conveniences
Blackout drapes
Concierge services
Free bottled water
Guidebooks
Limited-hour front desk
Local maps
Luggage storage
Porter/bellhop
Weekly housekeeping
Location highlights
In a shopping district
In an entertainment district
Near a hospital
Near a metro station
Things to do
Gym
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Outdoor lighting
Security system
Fire extinguisher
General
64 units
Garden
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 45 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Pet fee: USD 45 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number MIK191216BX2
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Uliv Ejercito
ULIV Polanco II
ULIV Luxe Apartment Polanco
ULIV Luxe Apartments Polanco
ULIV Apartments Polanco Aparthotel
ULIV Apartments Polanco Mexico City
ULIV Apartments Polanco Aparthotel Mexico City
Frequently asked questions
Is ULIV Apartments Polanco pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 45 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at ULIV Apartments Polanco?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at ULIV Apartments Polanco on Mar 23, 2026 start from ₩162,610, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at ULIV Apartments Polanco?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at ULIV Apartments Polanco?
Check-out is at 11:00 AM.
Where is ULIV Apartments Polanco located?
Located in Miguel Hidalgo, this aparthotel is within a 15-minute walk of Avenida Presidente Masaryk and Antara Polanco. Paseo de la Reforma and Auditorio Nacional are also within 1 mi (2 km). Polanco Station is 8 minutes by foot and San Joaquin Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
ULIV Apartments Polanco Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.2
Amenities
9.0
Property conditions & facilities
Rating 10 - Excellent. 208 out of 332 reviews
10 - Excellent
208
Rating 8 - Good. 72 out of 332 reviews
8 - Good
72
Rating 6 - Okay. 28 out of 332 reviews
6 - Okay
28
Rating 4 - Poor. 7 out of 332 reviews
4 - Poor
7
Rating 2 - Terrible. 17 out of 332 reviews
2 - Terrible
17
Reviews
10/10 Excellent
stacey
Feb 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, friendly staff and great location. The rooftop patio is so nice with amazing views.
stacey
Stayed 13 nights in Jan 2026
10/10 Excellent
Claudia
Nov 18, 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean and friendly staff
Claudia
Stayed 4 nights in Nov 2025
8/10 Good
philippe
Nov 12, 2025
Liked: Cleanliness, amenities, communication
Room was clean with all the necessary tools. Staff was very nice and acomodating.
It is noisy being in front of a big avenue but manageable.
philippe
Stayed 6 nights in Nov 2025
10/10 Excellent
Juan
Apr 26, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, great location and excellent staff.
Juan
Stayed 3 nights in Apr 2025
10/10 Excellent
Kyle
May 15, 2025
Liked: Cleanliness, property conditions & facilities, communication
I liked the safe location and it the front desk made it feel very secure. The views were awesome and was perfect for our week stay.
Kyle
Stayed 7 nights in May 2025
10/10 Excellent
Gaby
Sep 6, 2023
Liked: Cleanliness, property conditions & facilities, communication
Everything about it is perfect location to stay
Gaby
Stayed 1 night in Sep 2023
8/10 Good
Maria Gabriela
Sep 22, 2024
Liked: Cleanliness, amenities, room comfort, communication
It was a good place to stay. comfortable and very convenient location for my trip
Maria Gabriela
Stayed 2 nights in Sep 2024
10/10 Excellent
Anh
Feb 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property has all the amenities we needed, and is conveniently located.
Anh
Stayed 3 nights in Feb 2025
10/10 Excellent
Rocío Guadalupe
Nov 25, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved staying here, the place is pretty and clean and the guy in charge of the reception is super nice, he made us feel so welcomed!
Rocío Guadalupe
10/10 Excellent
LOWELL
Oct 15, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! The concierge/security staff were awesome!
LOWELL
Stayed 4 nights in Oct 2024
10/10 Excellent
Amelia
May 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location and beautiful apartment for a short stay.
The stove doesn't work very well, even though I didn't use it that much, when I needed it, it didn't work. Other than that, it's a great place.
Aura
Stayed 4 nights in Jun 2025
8/10 Good
Raj
Mar 1, 2024
Liked: Cleanliness, property conditions & facilities, communication
Everything was walkable distance lovely staff was feeling good and safe to walk in the late evening too.
Raj
Stayed 2 nights in Feb 2024
10/10 Excellent
Rosy
Aug 9, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay was great since our arrival. The whole staff are friendly and helpful. Will definitely choose Uliv on our next trip!
Rosy
Stayed 7 nights in Jul 2024
10/10 Excellent
Shealean Michelle
Oct 13, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service, great location, comfortable beds, nice bathrooms, friendly personnel, no closets, they have all ammenities, nice balcony, good wifi signal. I will book this apartment when I return to Mexico City.
My stay at the apartment was excellent. The facilities were comfortable and well-maintained, and the staff was exceptionally courteous and attentive. Although the hot water wasn’t working on the first day, the team responded promptly and resolved the issue efficiently. I truly appreciated their professionalism and care.
As a suggestion, it would be great if more apartments were equipped with air conditioning, as it can get quite hot during the day in Mexico.
Michael
Stayed 3 nights in May 2025
8/10 Good
Patricia
Sep 4, 2023
Liked: Cleanliness, room comfort, communication
Wonderful stay, excellent service.
A pleasant stay. It was greatly enhanced by the excellence of service provided by the security guard who was present upon our arrival and departure. Did not get his name, but he went above and beyond expectations in addressing our needs and questions.
Patricia
Stayed 2 nights in Sep 2023
10/10 Excellent
Angelica Yesenia
Jan 31, 2024
Liked: Cleanliness, property conditions & facilities, communication
Thanks , everything good
Angelica Yesenia
Stayed 1 night in Jan 2024
10/10 Excellent
Jeanny
Dec 28, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very Clean, Premises had 24 hour security.
Ground Parking very inconvenient, very difficult to park.
Jeanny
Stayed 2 nights in Dec 2023
10/10 Excellent
Laura
Mar 21, 2025
Liked: Cleanliness, property conditions & facilities, communication
Great property in a central location. Apartment was incredibly spacious with ample room for our family of five. Kitchen was great to have. Most places don’t have air conditioning in Mexico City but there were fans in each room and it cools down considerably at nighttime.
A few minor things- no paper towels, water sometimes wouldn’t turn warm/hot, but manager was always available and receptive. Gym was great to have but bikes and treadmill could be replaced.
Walkable to restaurants, shopping. Such a great area.
Highly recommend!
Laura
Stayed 4 nights in Mar 2025
10/10 Excellent
Aarron Phleshia
Jul 26, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We booked a three-bedroom apartment at ULIV because it was close to the Canadian embassy, where we had an appointment. My son and I arrived late, and since I had never been to Mexico City before, I wasn't sure what to expect. I must say that the apartment was very spacious and clean, and the staff were extremely helpful.
I did encounter a minor situation when I got locked in the bathroom due to a faulty lock. However, the staff responded quickly and came equipped with tools to help me get out. When we were leaving, they arranged a taxi to the airport for my son and me, and they even covered the cost related to the bathroom incident. I thought it was very kind of the manager to do that.
I would like to express my gratitude and highly recommend staying at ULIV in Polanco.
Aarron Phleshia
Stayed 2 nights in Jul 2025
6/10 Okay
Jorge
May 28, 2024
Liked: Cleanliness
Good hotel, but w/ some minor issues.
The location is good and rooms are good. Very well equipped. My two main complaints are: although staff make it seem that early check-in may be possible and accommodating, the reality is that there is no early check-in. Staff should just be upfront with this and then the individual can plan accordingly or book a different hotel that meets their travel plans. Secondly, they told us they don't restock toilet paper, therefore the individual is left to go and purchase their own.
Jorge
Stayed 3 nights in May 2024
6/10 Okay
Paul
Sep 8, 2025
Liked: Communication
Disliked: Cleanliness
Disappointing in many ways - see comments above.
Excellent staff. Space satisfactory. Apartment is tired and requires attention. No insect screens and no a/c. Blinds are not correct size and do not keep light out at night. Lounge requires black out blinds also as the light from Sam’s Club is exceptionally bright. Main bedroom only has 1 bedside lamp and 2nd bedroom has no bedside lamps and only 1 bedside table. Also only 1 power outlet and it was located on the other side of the room. Door handle on 2nd bathroom hanging off. Knob on washing machine or dryer missing. Seal on fridge door coming off. Kitchen countertop was dirty. No tissues. No kitchen towel for drying dishes. Main bathroom door doesn’t fully open. Finally the elevator was out of service and only told a couple of days before. We were on the 5th floor! My wife is 70, I am 79, so it was bad for us .
Paul
Stayed 3 nights in Sep 2025
10/10 Excellent
Stephen
Feb 17, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The responsiveness of the staff to all questions on WhatsApp was excellent. We had a very late arrival from Canada and the code to access the room, and the 24 hour security ensured we had no problems.
A very comfortable and cozy two bedroom apartment for a three night stay down from Canada in the very safe and walkable area of Polanco was excellent.
We asked for food recommendations, ate at three places they recommended and they were all excellent.
Highly recommend.