โWe always stay at the crown plaza when we fly out of Cleveland. This time there was no soaps or blow dryer. Room was bare of anything that we would normally use. This place does need upgrades. โ
โThe worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible.
Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility.
Seriously.โ
โEverything was fine. Clean. Only issues wete the room door was hard to get open. Had to use shoulder and slam into it. It would be nice to start with enough towels, instead of 2 for 4 people.โ
"The worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible.
Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility.
Seriously."
