"Staff was great, especially front desk (Margie Ruiz) bellmen, valet and pool. However the property has not "aged" well. Last time we were here it was perfect in every way. Since Marriott has take over the attention to "detail" is not there. Examples, pool deck not clean in the morning, frayed fringe on beds, AC hard to use, need for paint. Paying top price, should get top everything especially the look!"
"This was a beautiful resort. The rooms were spacious and clean, there were walkable amenities and the staff were overall pretty fantastic. I would highly recommend staying here, and I am pretty picky about hotels. This was absolutely worth it!!"
"Best location on Ka’Anapali! Loved walking to Whalers Village almost daily for our breakfast and dinners. Biggest gripe about the hotel is insane shortage on pool chairs- meaning 100% of them were “claimed” by 8am every day we were there!! We had to switch rooms based on finding a huge scurrying cockroach in our bed (I know - it’s Hawai’i but still…). They didn’t do anything to extra to accommodate us for troubles having to switch rooms. The bar food was actually really good. Gym equipment (elliptical and bikes) were broken and seriously outdated - they had chargers for the original I-Pod! But all that said, I would go back. They just need to tend to the property a little more in my opinion."