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"It was less than 50° outside, and the heat was not working in our unit. The maintenance person came and showed us how to use the remote and at that point I said that I think the upstairs unit is not working, which is what was keeping the heat from turning on however he assured me that it was working. In order to give the benefit of the doubt I thought maybe it just needed a little bit of time to warm up- we left and came back after dinner. The room was still freezing. We tried calling after hours maintenance to come. We left a few messages and no one came - in the morning We also called the emergency phone number again. No one came. They eventually did change our room however we’ve been trying to reach them because we feel a partial refund is warranted and we have not been able to get in touch with anybody. This is just really unacceptable."

"Absolutely loved this place. Really clean, walking distance to beach and town. Definitely recommend. "

"The property is perfectly located. We’ve been coming here for years…Ocean Beach back then. Clean, newly redecorated rooms. Bathrooms need to be updated but very clean. Ice maker wasn’t working. When we checked in the person at the front desk was friendly and professional . When going down to ask about ice later in the day a different person at the front desk…a bit Rude. Overall we had a peaceful time. Exactly what we needed. Have a good summer!"

"Great locations for sunset."

"I love this hotel off season. We were actually the only ones staying there I believe. The rooms are so clean and modern. The bath soap, lotion and shampoo were the highest quality. The sheets Frette and the towels Matouk! I love that it is across the street from the ocean & across the street from town. My only small complaint was that the housekeeper never came to change towels, fix bed & empty trash. We were there 2 nights & fortunately neat & hung our towls after use."

"We had a wonderful time. Enjoyed the location, the food, the pool, and my wife loved her massage. "

"The Montauk Yacht Club is a beautiful and relaxing getaway with a true coastal luxury feel. The property is well-maintained, with scenic waterfront views that make the entire experience feel special and refreshing. The rooms are comfortable and thoughtfully designed, offering a clean and modern aesthetic. The Service is generally attentive, and the overall vibe is calm yet upscale without feeling overly formal. It’s a great place for a weekend escape or a special occasion, especially if you enjoy being near the water. Overall: A stylish, peaceful retreat with a strong vacation vibe."

"Nice stay for off season."

"Better to have the top-floor property. "