โOverall, my stay was very enjoyable! I had a great timeโeveryone on the staff was kind, helpful, and brought a fun energy that really enhanced the experience. I especially appreciated the entertainment; it added a lively and engaging touch to my visit.
If I could offer one suggestion for improvement, it would be to enhance the authenticity of the cultural experience, particularly when it comes to the music and food. Being in Jamaica, I was hoping for more traditional Jamaican flavors and...
โI did like the treatment of the staff to the guests l like how they were neatly dressed in their uniform. I also like the different types of food they prepared.
The music in the restaurant was boring after listening to the same voice for every meal. I thought Jamaica had more recording artists. I grew up on more than one.
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โALL staff went above and beyond to greet us, smile and always ask if they could assist us. It is an older Resort but for the age we felt it wasn't that bad.โ
โEverything was easy walkable, the overall atmosphere was relaxing, laid back and easy going. If I could change anything it would be to retrain the facilities manager (Ismael) on customer service. Otherwise the place was straight out of a dream.โ
โOne of the best experiences vacationing with the family. This was a great choice being that theyโre located across the street from world famous beach Doctorโs cave easy and free access..โ
โThe property was beautiful and well kept. The staff here was so friendly and seemed to really want to be there. Walking down the pathways throughout the day, everyone says hello and good morning. There were many different food options, some better than others, but overall was good. We upgraded to the Preferred Club, which I don't really think was worth it. If we return, we would probably not do again. โ
โMy stay was amazing. The pool, the rooms amazing staff, the food. Everything about grand a view is great. It speaks for itself. Very beautiful views from Its location. I stay there every time I visit Montego Bay. โ
โI was really looking forward to stay in this hotel since the pictures looked so nice. Place looks exactly the same as how it looks on picture. As soon as i entered the hotel, workers greeted me with welcome drink. Whole resort is just so nice. I strongly recommend getting spa massage here.โ
โMy stay (6 days) was great.
My room was quiet and comfortable.
The hotel staff is mostly friendly and helpful.
I loved the beach across the street.
Restaurant suggestion: have a printed ( instead of verbal ) menu. โ
