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Reviews of Camino Real Fashion Drive Monterrey

4.5 out of 5
Camino Real Fashion Drive Monterrey
Lázaro Cárdenas 1002 Del, Valle Oriente, San Pedro Garza García, NL

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1015 reviews" "
Rating 8 - Good. 187 out of 1015 reviews" "
Rating 6 - Okay. 89 out of 1015 reviews" "
Rating 4 - Poor. 37 out of 1015 reviews" "
Rating 2 - Terrible. 46 out of 1015 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greattttt
Stayed 5 nights in May 2024
Response from Álvaro Vázquez, General Manager on May 13, 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel inside a shopping mall…. Beautiful everything around!! Delicious the restaurant ….. a little difficult the parking on weekends.
Stayed 3 nights in May 2024
Response from Álvaro Vázquez, General Manager on May 13, 2024
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Susanna, San Antonio Texas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food
Stayed 2 nights in May 2024
Response from Álvaro Vázquez, General Manager on May 13, 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Gerardo, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 3 nights in Apr 2024
Response from Álvaro Vázquez, Director General on May 13, 2024
Estimado huésped le agradecemos sus comentarios y preferencia, esperamos tener la oportunidad de atenderle pronto.Reciba un cordial saludo.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! We’ve stayed at this hotel the past two years when we’ve visited Monterrey, and always have felt safe and treated with kindness!
Stayed 3 nights in Apr 2024
Response from Álvaro Vázquez, General Manager on May 6, 2024
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

jose

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!!
Stayed 2 nights in Apr 2024
Response from Álvaro Vázquez, Director General on May 2, 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Omar, Allen

Stayed 1 night in Apr 2024
Response from Álvaro Vázquez, Director General on May 13, 2024
Estimado huésped le agradecemos sus comentarios y esperamos recibirle pronto nuevamente.Saludos Cordiales

4/10 Poor

Cynthia

Stayed 2 nights in Apr 2024
Response from Álvaro Vázquez, Director General on May 13, 2024
Estimado huésped le agradecemos el tiempo tomado para evaluar nuestro servicio, nos gustaría conocer más acerca de su experiencia. Si lo considera necesario le invitamos a ponerse en contacto al Hotel y con gusto le escucharé para tomar acciones de mejora.

10/10 Excellent

Rafael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility!
Stayed 1 night in Apr 2024
Response from Álvaro Vázquez, General Manager on Apr 19, 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

JOSE, AGUASCALIENTES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, safe and excellent ubication
Stayed 1 night in Apr 2024
Response from Álvaro Vázquez, General Manager on Apr 19, 2024
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Mau

Stayed 2 nights in Mar 2024
Response from Álvaro Vázquez, Director General on Apr 22, 2024
Estimado Huésped le agradecemos su evaluación sobre nuestros servicios y preferencia, lo esperamos en su próxima visita a la ciudad.Saludos Cordiales

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome view of tge mountains, easy access to shopping & dinning.
Stayed 4 nights in Mar 2024
Response from Álvaro Vázquez, Director General on Apr 1, 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Álvaro Vázquez, Director General on Apr 1, 2024
Estimado huésped le agradecemos sus comentarios y preferencia, esperamos tener la oportunidad de atenderle pronto.Reciba un cordial saludo.

10/10 Excellent

San Juana, Laredo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. We got an upgrade and the room was bigger with a beautiful view of Monterrey.
Stayed 2 nights in Mar 2024
Response from Álvaro Vázquez, General Manager on Mar 19, 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying here when we come to Monterrey. The staff is super nice and helpful, there’s lots of great restaurants within walking distance, and the shopping mall is a plus!
Stayed 2 nights in Mar 2024
Response from Álvaro Vázquez, General Manager on Mar 13, 2024
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

German

Stayed 3 nights in Mar 2024
Response from Álvaro Vázquez, Director General on Apr 1, 2024
Estimado huésped le agradecemos sus comentarios y esperamos recibirle pronto nuevamente.Saludos Cordiales

10/10 Excellent

Marie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, but the dinner had vegetables that were not cooked properly
Stayed 2 nights in Feb 2024
Response from Álvaro Vázquez, General Manager on Feb 17, 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Paul

Stayed 1 night in Feb 2024
Response from Álvaro Vázquez, Director General on Apr 1, 2024
Estimado huésped le agradecemos sus comentarios y esperamos recibirle pronto nuevamente.Saludos Cordiales

10/10 Excellent

brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutelyp stunning Hotel with remarkable attention to detail and impeccable staffing service .. this Hotel deserves more than 5 stars, I would give it 3 Diamonds for rating. Great job Camino Real!
Stayed 1 night in Feb 2024
Response from Álvaro Vázquez, General Manager on Feb 13, 2024
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

JOSE, AGUASCALIENTES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good..!!
Stayed 1 night in Jan 2024
Response from Álvaro Vázquez, General Manager on Feb 7, 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Vicki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room. I could have stayed in it all day. The views from the floor ro ceiling windows (corner room) were stunning. Bed was comfortable. Staff amazing, especially Daniel.
Stayed 6 nights in Jan 2024
Response from Álvaro Vázquez, General Manager on Jan 22, 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

DR ERASMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Álvaro Vázquez, Director General on Jan 9, 2024
Estimado huésped le agradecemos sus comentarios y preferencia, esperamos tener la oportunidad de atenderle pronto.Reciba un cordial saludo.

10/10 Excellent

DR ERASMO

Stayed 2 nights in Dec 2023
Response from Álvaro Vázquez, Director General on Jan 9, 2024
Estimado huésped agradecemos nos haya hecho llegar sus comentarios, lo esperamos en su próxima visita.Saludos cordiales.

10/10 Excellent

Randall, Ballwin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Álvaro Vázquez, Director General on Jan 9, 2024
Estimado Huésped le agradecemos su evaluación sobre nuestros servicios y preferencia, lo esperamos en su próxima visita a la ciudad.Saludos Cordiales

10/10 Excellent

Irving

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its connected with the Shopping mall, so you have many stores and restaurants walking distance
Stayed 2 nights in Dec 2023
Response from Álvaro Vázquez, Director General on Dec 18, 2023
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Kurt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Dec 2023
Response from Álvaro Vázquez, General Manager on Dec 14, 2023
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Enrique

Stayed 1 night in Dec 2023
Response from Álvaro Vázquez, Director General on Jan 9, 2024
Estimado huésped agradecemos nos haya hecho llegar sus comentarios, lo esperamos en su próxima visita.Saludos cordiales.

10/10 Excellent

DR ERASMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Dec 2023
Response from Álvaro Vázquez, General Manager on Dec 5, 2023
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Griselda

Liked: Staff & service, property conditions & facilities
Great experience and excellent customer service
Stayed 1 night in Dec 2023
Response from Álvaro Vázquez, General Manager on Dec 5, 2023
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

8/10 Good

Svjetlana

Stayed 1 night in Nov 2023
Response from Álvaro Vázquez, Director General on Jan 9, 2024
Estimada huésped gracias por responder nuestra encuesta, su opinión siempre es muy importante para nosotros.Reciba un cordial saludo

10/10 Excellent

DR ERASMO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Need to find a way to show more appreciation for us frequent guests.
Stayed 1 night in Nov 2023
Response from Álvaro Vázquez, Director General on Dec 4, 2023
Estimado huésped agradecemos nos haya hecho llegar sus comentarios, lo esperamos en su próxima visita.Saludos cordiales.

4/10 Poor

Caleb

Stayed 3 nights in Nov 2023
Response from Álvaro Vázquez, Director General on Dec 18, 2023
Estimado huésped le agradecemos el tiempo tomado para evaluar nuestro servicio, nos gustaría conocer más acerca de su experiencia. Si lo considera necesario le invitamos a ponerse en contacto al Hotel y con gusto le escucharé para tomar acciones de mejora.

10/10 Excellent

DR ERASMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Nov 2023
Response from Álvaro Vázquez, Director General on Dec 4, 2023
Estimado huésped a nombre de todos los que aquí laboramos le agradecemos sus comentarios y esperamos tener el gusto de recibirlo nuevamente.Reciba un saludo.

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and gave us a free upgrade
Stayed 1 night in Nov 2023
Response from Álvaro Vázquez, General Manager on Dec 4, 2023
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Álvaro Vázquez, Director General on Dec 4, 2023
Estimada huésped agradecemos nos haya hecho llegar sus comentarios, la esperamos en su próxima visita.Saludos cordiales.

10/10 Excellent

Luis

Stayed 2 nights in Oct 2023
Response from Álvaro Vázquez, Director General on Dec 5, 2023
Estimado huésped gracias por responder nuestra encuesta, su opinión siempre es muy importante para nosotros.Reciba un cordial saludo

8/10 Good

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Álvaro Vázquez, Director General on Dec 5, 2023
Estimada huésped le agradecemos sus comentarios y esperamos recibirle pronto nuevamente.Saludos Cordiales

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its ok
People in the door they are not nice
Stayed 3 nights in Nov 2023
Response from Álvaro Vázquez, General Manager on Nov 14, 2023
Dear Guest, thank you for taking the time to share your experience with us, I will review with our staff the observations you made us and improve in our service.We hope to see you on your next visit to the city.

8/10 Good

Saheer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2023
Response from Álvaro Vázquez, General Manager on Nov 14, 2023
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

2/10 Terrible

Maria

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom smelled bad
Stayed 2 nights in Oct 2023
Response from Álvaro Vázquez, Director General on Nov 1, 2023
Dear Guest, thank you for taking the time to share your experience with us, I will review with our staff the observations you made us and improve in our service.We hope to see you on your next visit to the city.Regards

10/10 Excellent

DR ERASMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to define upgrades and treat regulars with true VIP status
Stayed 1 night in Oct 2023
Response from Álvaro Vázquez, Director General on Nov 1, 2023
Estimado huésped le agradecemos el tiempo tomado para evaluar nuestro servicio, nos gustaría conocer más acerca de su experiencia. Si lo considera necesario le invitamos a ponerse en contacto al Hotel y con gusto le escucharé.

10/10 Excellent

EDUARDO, Austin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have an upgrade with double beds. Very nice hotel and service stall
Stayed 1 night in Oct 2023
Response from Álvaro Vázquez, General Manager on Oct 23, 2023
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Vanessa De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023
Response from Álvaro Vázquez, Director General on Oct 23, 2023
Estimada huésped le agradecemos sus comentarios y preferencia, esperamos tener la oportunidad de atenderle pronto.Reciba un cordial saludo.

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great!! Room had a great view to the mountain. Breakfast was delicious and all the staff was very friendly. Hotel has direct access to the mall nearby which has many stores, restaurants, movie theater and other entertainment venues. I would definitely recommend this hotel.
Stayed 3 nights in Oct 2023
Response from Álvaro Vázquez, General Manager on Oct 18, 2023
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Álvaro Vázquez, Director General on Oct 10, 2023
Estimado huésped le agradecemos sus comentarios y esperamos recibirle pronto nuevamente.Saludos Cordiales

8/10 Good

Marcela

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice.
Stayed 2 nights in Oct 2023
Response from Álvaro Vázquez, Director General on Oct 10, 2023
Estimada huésped agradecemos nos haya hecho llegar sus comentarios, la esperamos en su próxima visita.Saludos cordiales.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 2 nights in Sep 2023
Response from Álvaro Vázquez, Director General on Oct 3, 2023
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Paola

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!!! Best hotel in town… great location, amazing services and customer care. Fantastic rates… I have stayed here more than twice. On my last visit I tried another hotel, I had such a bad experience that I cancelled my reservation, got a refund and went straight to Camino Real Fashion Drive where I knew I was going to be able to enjoy the rest of my trip. And I did!!! I absolutely love this place and will keep going back!
Stayed 3 nights in Sep 2023
Response from Álvaro Vázquez, General Manager on Oct 2, 2023
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

8/10 Good

Rudolfo

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! San Pedro Garza Garcia is the play to stay while visiting Monterey NL.
Stayed 2 nights in Sep 2023
Response from Álvaro Vázquez, General Manager on Sep 26, 2023
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Carlos Benito

Stayed 1 night in Sep 2023
Response from Álvaro Vázquez, Director General on Sep 20, 2023
Estimado huésped le agradecemos sus comentarios y preferencia, esperamos tener la oportunidad de atenderle pronto.Reciba un cordial saludo.