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Hotel Plaza del Arco

3.0 star property
Hotel with a restaurant, near Macroplaza

Choose dates to view prices

Photo gallery for Hotel Plaza del Arco

Junior Room, 1 King Bed, Private Bathroom | Desk, bed sheets
Aerial view
Lobby sitting area
Junior Room, 1 King Bed, Private Bathroom | Desk, bed sheets
Restaurant
Located near Fundidora Park, Hotel Plaza del Arco offers a warm welcome with its restaurant, banquet hall, and luggage storage. Stay connected with in-room WiFi and enjoy the convenience of a 24-hour front desk.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Restaurant
  • Business services
The current price is ₩56,000
₩66,640 total
includes taxes & fees
Sep 9 - Sep 10

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 2 Double Beds, Private Bathroom

Deluxe Double Room, 2 Double Beds, Private Bathroom | Desk, bed sheets

Deluxe Double Room, 2 Double Beds, Private Bathroom

Highlights

Air conditioning
TV
Private bathroom
Rainfall showerhead
Desk
Daily housekeeping
Pet friendly
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom | Desk, bed sheets

Standard Room, 2 Double Beds, Private Bathroom

7.4 out of 10
Good
(24 reviews)

Highlights

Air conditioning
TV
Private bathroom
Rainfall showerhead
Desk
Daily housekeeping
Pet friendly
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Standard Room, 1 Queen Bed, Private Bathroom | Desk, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

Highlights

Air conditioning
TV
Rainfall showerhead
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed, Private Bathroom

Junior Room, 1 King Bed, Private Bathroom | View from room

Junior Room, 1 King Bed, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
TV
Private bathroom
Rainfall showerhead
Desk
Daily housekeeping
Pet friendly
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Monterrey Centro, a neighborhood in Monterrey, Hotel Plaza del Arco is near a metro station and near theme parks. Mexican Professional Baseball Hall of Fame and Auditorium Pabellón M are cultural highlights, and some of the area's landmarks include Iglesia Sagrado Corazon de Jesus and Antiguo Palacio Federal. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio Universitario.
Visit our Monterrey travel guideOpens in a new window
Map
Avenida Pino Suarez, 935 Norte, Colonia Centro, Monterrey, NL, 64000

What's nearby

  • Macroplaza - 3 min drive - 2.3 km
  • Arena Monterrey - 4 min drive - 3.1 km
  • Fundidora Park - 4 min drive - 2.7 km
  • Cintermex - 4 min drive - 3.1 km
  • Galerias Monterrey - 5 min drive - 5.0 km

Getting around

  • Cuauhtemoc Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Wateke - ‬7 min walk
  • ‪domino's pizza central - ‬5 min walk
  • ‪Buencafe - ‬5 min walk
  • ‪Tim Hortons Central Autobuses - ‬6 min walk
  • ‪Enchiladas Venustiano Carranza - ‬6 min walk

About this property

Hotel Plaza del Arco

Hotel near Macroplaza
Hotel Plaza del Arco provides a restaurant and more.
You'll also find perks like:
  • An elevator, a 24-hour front desk, and luggage storage
  • 1 meeting room, smoke-free premises, and a banquet hall
Room features
All 55 rooms include comforts such as air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 300 per pet, per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Plaza Arco Monterrey
Hotel Plaza Arco
Plaza Arco Monterrey
Plaza Arco
Hotel Plaza del Arco Hotel
Hotel Plaza del Arco Monterrey
Hotel Plaza del Arco Hotel Monterrey

Frequently asked questions

Is Hotel Plaza del Arco pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of MXN 300 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Plaza del Arco?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza del Arco on Sep 9, 2025 start from ₩56,000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Plaza del Arco?

This property doesn't offer parking.

What time is check-in at Hotel Plaza del Arco?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza del Arco?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Plaza del Arco located?

Located in Monterrey Centro, this hotel is 0.7 mi (1.1 km) from Alameda and within 3 mi (5 km) of Fundidora Park and Macroplaza. Mexican Professional Baseball Hall of Fame and Cervecería Cuauhtémoc are also within 15 minutes. Cuauhtemoc Station is only a 4-minute walk and Alameda Station is 11 minutes.

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Hotel Plaza del Arco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 134 out of 358 reviews
Rating 8 - Good. 96 out of 358 reviews
Rating 6 - Okay. 64 out of 358 reviews
Rating 4 - Poor. 20 out of 358 reviews
Rating 2 - Terrible. 44 out of 358 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Susan

This property was so dirty and a terrible part of town and the front desk. Staff was very rude.
Stayed 1 night in Jun 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Leyber

Liked: Amenities
Was good
Stayed 1 night in Jul 2024

2/10 Terrible

Regyna

Disliked: Amenities, property conditions & facilities
The property and rooms looked nothing like the pictures. Beds, bathrooms, sinks, and floors had hair and dirt. Plus beds were extremely uncomfortable. Nothing was like the pictures provided.
Stayed 1 night in Jul 2025

6/10 Okay

JUAN

Disliked: Amenities, property conditions & facilities
No housekeeping daily
Stayed 2 nights in Jun 2025

8/10 Good

Sylvia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's was OK for 1 night only.
Stayed 1 night in Oct 2024

6/10 Okay

Israel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

ISIDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuloso

Fabuloso
Stayed 1 night in Oct 2024

8/10 Good

Claudia Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 3 nights in May 2025

10/10 Excellent

Leyber

Liked: Cleanliness, amenities
Good
Stayed 1 night in May 2024

6/10 Okay

ANICETO

.
Stayed 3 nights in Feb 2025

2/10 Terrible

Yoltic

Disliked: Staff & service, amenities, property conditions & facilities
AFTERNOON STAFF VERY RUDE, I UNDERSTAND THE POLICY ON THE NUMBER OF PEOPLE IN THE ROOM, BUT THEY COULD NOT MAKE AN EXCEPTION FOR A 6-MONTH-OLD BABY EVEN THOUGH I DID NOT REFUSE TO PAY AN EXTRA COST. THEREFORE, I HAD TO RENT AN EXTRA ROOM. THE ROOMS SMELL OF MOISTURE AND THE FRONT DOORS ARE NOT FUNCTIONING, NOT TO MENTION THAT THE PARKING LOT IS FULL OF RATS.
Stayed 1 night in May 2025

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty. Very dirty. We didnt even stay looked for another hotel.. just nasty place
Stayed 1 night in Oct 2024

2/10 Terrible

denisse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ELECTRICAL.SYSTEM.FAILED
Stayed 2 nights in Dec 2024

4/10 Poor

Gregory

Disliked: Amenities, property conditions & facilities
Non working electrical outlets, smelly room, smelly AC, thin walls, paint chipping from the walls, the key card kept demagnetizing, the rooms were not as clean as they could have been. Overall not the worst but definitely not a good experience by any means.
Stayed 3 nights in Aug 2024

10/10 Excellent

dirceuz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, y buenas instalaciones para el precio
Stayed 1 night in Aug 2025

4/10 Poor

Keyla

Disliked: Cleanliness, staff & service, property conditions & facilities
La verdad no es lo que muestra en las imágenes y todo estaba sucio tuve mala experiencia
Stayed 1 night in Aug 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien! Solo que no tiene mucho estacionamiento
Stayed 1 night in Aug 2025

6/10 Okay

JOSE MARIA

No tiene buen estacionamiento y la atención en regular a mala, no hay limpieza a la habitación diaria.
Stayed 2 nights in Aug 2025

4/10 Poor

Ydalio

Liked: Cleanliness
Disliked: Staff & service
El lugar le falta algo de remodelacion en sus instalaciones, en el tema del cuarto el internet era pesimo, no habian ganchos para la ropa, en el tema de los controles del clima y de la tv tenias que dejar un deposito de $200 que se me hace algo inutil. El personal es poco amable. En el tema de las habitaciones son obscuras y habian una que otra cucaracha.
Stayed 3 nights in Aug 2025

2/10 Terrible

NATHALIE

Disliked: Staff & service, property conditions & facilities
Cuando llegamos a la habitación no tenía luz, bajamos a recepción por qué no tiene teléfono en la habitación a comentarle a la recepcionista dijo que enseguida iban, regresamos al cuarto después de media hora no llegaba nadie de mtto. Regresamos a recepción a pedir nos reubicaron y nos dijeron que no, que siguiéramos esperando tardaron 20 minutos más, el calor era horrible, veníamos llegando de un vuelo de 3 horas así que fue estresante para nosotros
Stayed 1 night in Aug 2025

6/10 Okay

Brenda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Buena ubicación del hotel accesible a diferentes zonas, cuenta con estacionamiento para vehículos pero muy pocos, la limpieza del hotel es buena pero esperábamos limpieza del cuarto todos los días y no fue así, los enchufes no servían. La atención del personal fue demasiado buena.
Stayed 2 nights in Aug 2025

6/10 Okay

Sergio

Bien y centrica para descansar. Transporte muy accesible. Se siente un tanto insegura en la noche.
Stayed 1 night in Aug 2025

4/10 Poor

Ale

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El recepcionista muy grosero, llegamos un poco antes y no nos quiso dar la recamara, y no habia agua
Stayed 1 night in Aug 2025

8/10 Good

Camila

Liked: Cleanliness, staff & service
Yo me hospedé con mi mascota y hay que tener en cuenta que por esto te cobran $300 extra por noche, además de que dejas $500 (reembolsables) por garantía en caso de que tu mascota dañe la habitación. La habitación estaba bien pero debo mencionar que si apareció uno que otro bicho, pero fuera de eso estaba limpia. La mejor parte considero que es el servicio de restaurante. Por $150 incluye una buena porción con refresco, y la comida estaba muy rica. Además, el señor que atendió los dos días que comimos ahí dio un excelente servicio, muy atento y rápido 10/10. Lo único que si se debe tener en cuenta es la ubicación del hotel. Se encuentra en una parte del centro de la ciudad que nos comentaron algunos locales es muy peligrosa, en especial de noche. Desafortunadamente no sabíamos esto y al salir una noche al 7-Eleven que está a dos cuadras nos tocó vivir un incidente con una persona que estaba mal de sus facultades.
Stayed 2 nights in Aug 2025