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Excellent very helpful staff

Overall the Hotel Fleur de Ville was a very nice place to stay in Brussels in the City Center. It was an easy walk to the Grand Place and the Christmas Markets. The luxury shopping area on Bd.de Waterloo was a pleasant walk of about 15 minutes. Restaurants were plentiful and varied in the city center area. The hotel has a restaurant, but I did not eat there except for breakfast. The breakfast was adequate but somewhat limited in its variation. There were hot eggs, sausage and bacon as well as cereal, cold cuts and cheeses. The hotel had a small bar with some limits on what cocktails could be prepared. The rooms were large and well decorated. The bathroom was clean with almost instant hot water in the sink and shower. There were good black out drapes. Most travelers would probably have been happy with the central heat but for my wife and I the rooms were too warm. We resorted to turning the system off and opening the windows a bit in the evening to cool the room for a few hours before bed then closing them and leaving the central heat off at night. Outdoor temperatures were 30 - 35F at night. The staff were very friendly and helpful at the front desk, bar and at breakfast. My wife and I enjoyed our stay and would stay there again.

A jewel of a hotel. It’s like walking into an alternate world were everything is beautiful, polished, chic, happy and done with extreme taste. In top of everything, it is so strategically located. I had an Issue with a not very friendly staff clerk at arrival but the rest of the staff was beyond believe… friendly, attentive, professional and caring. Definitely my place to stay when in Amsterdam but next time, need to get a canal view for the full experience.

Staff was wonderful and very friendly. Hotel is very convenient.

The staff were excellent throughout my stay—very professional, welcoming, and attentive. Breakfast was very good, with a wide selection and good quality. However, there were a few drawbacks. In the breakfast area, the cooking smells tended to stick to clothes, which was uncomfortable. Additionally, the air conditioning in the room was not cooling properly and felt warm. Our room also had a limited view, and there was some noticeable noise at times. Overall, it was a good stay, mainly due to the quality of service and breakfast, but addressing these issues would significantly improve the guest experience.