"Check in was a nightmare for me. I drove in to stand in line for self check in. No "Welcome to Luxor" greeting. It was stressful after driving hours cos some things I didn't understand and the lady was rude when I asked for help. After the kiosk, wait for a text to make your own keys. I would've preferred a human during check in cos I had questions. The ladies were rude and ignored me. I asked for directions to my room and 4 employees told me to use the green elevator when it was the red one. A security lady walked us to our room. I had to call for my room to get cleaned. The cleaning lady said they couldn't pay her to stay at Luxor after knowing what she knows. Not very comforting to hear as a guest. Gambled and the drink lady asked what I wanted then never came back. Breakfast at pyramid cafe was mediocre. They didn't have green onions or even French vanilla creamer. I mean Denny's does. French toast was hard and dry. Carpets in room looked so old and dirty. Wore slippers in my room the whole time. Towels weren't soft or fluffy. You can tell they're old towels. Basic tv. Would've been nice for HBO for early mornings or late evenings. No USB plugs in room. Just normal outlets. Checkout lady wasn't friendly either. I only stayed there cos it was close to Allegiant for BTS ARIRANG concert. Wouldn't stay again or recommend it."
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