2/10 - 너무 별로예요
AiSian
2024년 6월 15일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Worst hotel I had ever booked.
On the day of arrival, Expedia emailed me to inform that my confirmed booking at Pandion Boardinghouse was cancelled. While on tour and traveling to Munich, I had to speak to Expedia, and find another place to stay on my own. I understand from Expedia that the only excuse was system error. This was very puzzling to me as I was liaising with Pandion Boardinghouse on late check-in and was even given the password to enter the premises. The very late cancellation by Pandion Boardinghouse resulted in a lot of stress trying to secure a place on the day of check-in and it was made worst as Munich was hosting a big event. The hotels that I tried kept getting unavailable with the connection issues I faced trying to book while travelling. This is no way to treat a customer who booked and was confirmed a room for 4 nights! Where does Pandion Boardinghouse expect me to stay the next 4 nights if I could not secure a room! Pandion Boardinghouse gave me a very poor and thorough unprofessional impression with its handling of my booking.
AiSian
2024년 5월에 4박 숙박함