“Renovated room and bathroom was modern and bright, which made the room very comfortable. Many electrical plug points at strategic parts of the room which was super convenient. Thank you for a comfortable stay.”
“This quiet spot a little off the Main Street suited us perfectly! A friendly team, facilities exactly as advertised and a free brekkie delivered to our door on a chilly July morning! Fab stay, highly recommend!!”
“We had a suite which was well appointed and comfortably furnished. We only had breakfast on three occasions, availing ourselves of both the buffet option and the continental breakfast . Although the food was of good quality, it was nothing special .
Areas that could be improved
1. There was no book of instructions as to where to find plugs in the bathroom, where to switch on the fridge, how to change the settings on the air conditioning, there was no light over the safe so we had to fumble in...
“The apartment was clean and spacious with excellent linens and facilities. It was quiet and is in a very convenient locale. We enjoyed our stay. The only thing that would have elevated the presentation of the apartment was to repair the torn curtain heading. This detracted from the presentation but we did enjoy our stay and would definitely stay again. ”
“In a time where people just don't provide customer service like they could and should, we felt really welcome and the customer service was great.
The manager was friendly, positive and super helpful, a great ambassador for the town and Quality Inn Swan Hill.”
“There would have been no need for customer service as we were late arriving guests. But a quick phone call to the office left me feeling confident in my choice (of motel) and cared for, personally. I had four kids with me so this was reassuring and helped me relax into the drive with knowledge of safe and ‘pre warmed’ room. The ground floor room combo we enjoyed was simple and perfect for our needs. There was a baby crying sporadically next door but sound insulation was adequate and we all slept...
