NUSTAR Resort & Casino Vacations from ₩561,079

Nice clean place, conveniently located to shopping area and ocean.

It was a wonderful experience! All the staff were friendly, helpful, and had excellent communication. Jane at the front desk gave us a warm welcome, Ivan was very accommodating in assisting us to our room, and Nels the pool attendant was a pleasure to talk to. Housekeeping’s Ceejay was always quick to assist, while Jerome promptly resolved a hot water issue and later handled our check-out smoothly, even addressing our concerns with the manager. Special thanks to the whole team for making our stay truly memorable!

The staff went out of their way to ensure even the smallest details. The property is dated but suites the area and surrounding areas magnificently! But the staff was incredible! That is what makes this an amazing experience! Thank you

Close & convenient to the airport Great staff. Comfortable bed. Excellent breakfasts. But...poor wifi, the escalators and lifts leading to the Currency Exchange and to the road Hence you have to use the stairs leading to the road and also xlimb up the escalators to the main lobby For a supposedly Casino Hotel this is terrible & unacceptable I stayed here thinking it is the best but it's the opposite I will not recommend this hotel...ever

My wife and I decided on the last minute to include Cebu in our Asian Travel visiting from Canada. A fried of mine who is base out if Cebu City and works as Medical Director offered his corporate contact at another 5 star resort. The discounted price was actually lower than The Reef. However, getting answers from our inquiries went by unanswered or very delayed. In spite of the attractive pricing, we decided to look for another property. Mr Joshua Lumapas was excellent in his response time and offered suggestions on how to make our visit even more memorable. The client engagement was quick, concise, and very approachable. He made its very easy decision to choose The Reef at that point. Upon arrival at the property, I had the pleasure of meeting and engaging with Mr. Glenn Ylanan and Miss Rose Brusas. It set the tone foe what would be a very memorable weekend. Both Mr Ylalan and Miss Brusas made my wife and I very welcome by their engaging smile and wonderful service. We wished we had more time at the resort to enjoy the view and the hospitality. All 3 stellar employees are excellent brand ambassadors of your company. While a lot of what they exhibited is innate to their personalities, I am sure the training and culture provided by Management has a lot to doing with it. We look forward to our next visit and experiencing more of the professionalism and welcome from employees like Glenn, Rose, and Joshua.