Gem Forest Hotel Nairobi - MGallery Collection

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Luxury
5.0 star property
9.4

Exceptional

Sophisticated retreat in Nairobi

Surrounded by lush greenery, this serene luxury hotel offers a gorgeous outdoor pool with stunning views. Exceptional staff serve across three restaurants with delicious breakfast and curry options. Guests can unwind at the Shanta Spa or enjoy cocktails at the modern bar lounge.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ₩138,816
₩169,356 total
includes taxes & fees
Nov 6 - Nov 7

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Gem Suite, 1 King Bed, Karura Forest View

Room

Gem Suite, 1 King Bed, Karura Forest View

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV, a potted plant, and a view of the outdoors.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with a large bed, two bedside lamps, a round table, and a view of a forested area.

Superior Room, 2 Twin Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Karura Forest View)

A modern bedroom with a large bed, bedside lamps, and a view of the outdoors through sheer curtains.

Junior Suite, 1 King Bed (Karura Forest View)

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a sofa, a small round table, and a potted plant.

Deluxe Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

A modern living room with a large TV, comfortable seating, and a view of a green landscape.

Suite, 1 King Bed, Balcony

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Room

Deluxe Room, 1 King Bed, Balcony

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Forest View)

A hotel room with a large bed, a round table, a chair, and a lamp.

Superior Room, 1 King Bed (Forest View)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Gigiri, a neighborhood in Nairobi, Gem Forest Hotel Nairobi - MGallery Collection is in the suburbs and on the boardwalk/promenade. The area's natural beauty can be seen at Karura Forest and Nairobi National Park, while Nairobi National Museum and Nairobi Gallery are cultural highlights. United Nations Office at Nairobi and Village Market are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives. Visit our Nairobi travel guide
Map
Limuru Road, Nairobi, 621

What's nearby

  • Banana Hill Art Gallery
    3 min walk - 0.3 km
  • Village Market
    8 min walk - 0.7 km
  • United Nations Office at Nairobi
    15 min walk - 1.3 km
  • High Commission of Canada
    18 min walk - 1.6 km
  • Karura Forest
    20 min walk - 1.7 km

Getting around

  • Syokimau Station
    44 min drive
  • Jomo Kenyatta Intl. Airport (NBO)
    45 min drive

Restaurants

  • Hero Bar
    9 min walk
  • Harvest
    10 min walk
  • Pomodoro
    11 min walk
  • Artcaffe
    11 min walk
  • Karel T Lounge
    10 min walk

About this property

Gem Forest Hotel Nairobi - MGallery Collection

  • Luxury hotel near Village Market
  • Located close to United Nations Office at Nairobi and Sarit Centre, Gem Forest Hotel Nairobi - MGallery Collection provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a body wrap, a body scrub, and a body treatment at Shanta Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Indian cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with an outdoor entertainment area and a bar.
  • Other perks include:
    • An outdoor pool
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a nature reserve
    • Concierge services, meeting rooms, and a banquet hall
  • Room features
  • All 105 rooms have comforts such as pillow menus and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Highchairs and free infant beds
    • Bathrooms with free toiletries and hair dryers
    • 55-inch LED TVs with premium channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Gem Forest Hotel Nairobi - MGallery Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Gem Forest Hotel Nairobi - MGallery Collection?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Gem Forest Hotel Nairobi - MGallery Collection on Nov 6, 2026 start from ₩138,816, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gem Forest Hotel Nairobi - MGallery Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Gem Forest Hotel Nairobi - MGallery Collection?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Gem Forest Hotel Nairobi - MGallery Collection?

Check-out is at noon.

Does Gem Forest Hotel Nairobi - MGallery Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 7764 per vehicle applies.

Where is Gem Forest Hotel Nairobi - MGallery Collection located?

Located in Gigiri, this luxury hotel is within a 15-minute walk of Village Market and United Nations Office at Nairobi. Karura Forest and Sarit Centre are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gem Forest Hotel Nairobi - MGallery Collection Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 52 out of 63 reviews
Rating 8 - Good. 6 out of 63 reviews
Rating 6 - Okay. 2 out of 63 reviews
Rating 4 - Poor. 2 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in upscale Gigiri, great for families. Our kids loved it, especially the breakfast buffet and the swimming pool. We are definitely coming back.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with breakfast buffet, very friendly staff and great amenities. It’s not too far from the airport and was relatively central to everything. The staff were able to upgrade our room after sharing we were on our honeymoon which was very kind of them. Highly recommend Gem Forest, I would definitely go back.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent staff was super helpful and front desk was amazing
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AMAZING!! The deco was stylish and unique.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, helpful staff. Great location. Near the Forest, Gigiri food and craft courtyard, and Village Market. All within walking distance.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. They made it a lovely stay with extra touches for a special occasion and staff were so helpful delivering a personalised service. Also, a lovely massage!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely world class hotel. My housekeeper, Beatrice was so kind and thoughtful. Ezekiel at the pool so friendly. He even brought me warm towels at night! I will be back!
Stayed 19 nights in Jul 2026
Verified review

10/10 Excellent

Clean room, friendly staff
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff was excellent for my visit.
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
the hotel was amazing and the people were so nice
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel, nice breakfast. Good restaurants. Rooms are super, including the decor. Gym is super. Convenient location for village market, UN and the forest
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great stay!

Excellent hotel. Nice people and good service. Amazing spa. Very close from the village market and the forest.
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
great stay - super safe for traveling alone. Very helpful staff. Lovely food in the restaurant. Great breakfast and curry house for the evening
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Amenities
Modern, elegant, sophisticated, clean. Amazing bars and restaurants.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible. Amazing service, great food and cocktails.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Some nice staff
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an MGallery hotel, and it is absolutely beautiful. They take careful attention to details, such as robes, slippers, frankincense and aloe shampoos and body washes. Every detail is well thought out. There are three restaurants within the hotel, and they are all elegant and impressive. We look forward to our next visit.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a great hotel and we really enjoyed our stay. The breakfast was excellent, and the staff were all very friendly and welcoming. The only downside was the pool area, which had limited seating—just four loungers by the pool and a few extra chairs downstairs near the bar. Service could also be improved. When we had issues with our room (such as hot water and lighting problems), it took over an hour for someone to come, even after being told help was coming right away. Simple requests, like extra water bottles, also took longer than expected.
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Room comfort
Staff was nice and welcoming. Hotel looks nice but there were some major problems/inconveniences with my stay. Air conditioner in room was broke so it was burning up hot the first night and freezing cold the second night… the toilet ran all night (fixed the second night). The bathroom sink leaked (fixed the second night). There was foul smell in hallways and elevators. Wait times for room service was unreasonably long; I had to call down and remind them that an order was placed.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel to remember

Brand new hotel in Gigiri area. The lobby is quite outstanding with a nice patio. My room (7th floor) overlooked the swimming pool with an uninterrupted view full of Green. Peaceful and quiet. My room was rather large and well decorated, the hotel is very well decorated anyway to give it a rather unique style. Breakfast is also quite outstanding (lot of choices), it is a price but it’s worth it! A special message to all the hotel staff, whether they are reception staff, cleaning staff, restaurant staff or security staff they are all welcoming, smiling, positive and above all professional. Keep up the good work! You rock!
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A — I did not have breakfast. One issue I experienced was with transportation. The hotel did not notify the taxi agency in advance, and as a result, I waited at the airport for over an hour. I had to coordinate with airport security to contact the taxi agency so they could come pick me up. The taxi agent informed me that the hotel did not forward my reservation, which is why they did not arrive with a sign as expected. For future arrangements, please ensure that the reservation is properly forwarded to the taxi agency. Other than that, everything was perfect, especially the staff...overall, the hotel cleaning was very good, and the rooms and common areas were well maintained.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I waited one day for the rooftop bar and no one never assisted me. So, I left.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great rooms really friendly staff and loved the decor
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vers Nice réception when arrivinf. Helping for all demands - shuttle etc. Vers good food and sauna was well fitted good moments there too
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room, very friendly staff
Stayed 3 nights in Nov 2025